Customer Ratings & Reviews
- Model:
- ASC100SG
- |
- SKU:
- 6432737
Customer reviews
Rating 4.5 out of 5 stars with 787 reviews
(787 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the sound quality and comfort of the OpenComm Bone Conduction Stereo Bluetooth Headset. Many appreciate the long battery life and lightweight design, while some users found the fit and volume levels to be less than ideal. A few also reported issues with the microphone functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
it was just a good idea
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked really well for 5 months, not for listening music but really good for video conference until the microphone got useless. I won't buy this brand again .
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hey there! We're sorry to hear that the microphone on your OpenComm headset has stopped working properly. We have a two-year warranty on all AfterShokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair. Please contact our Customer Happiness Team at hello@aftershokz.com for further assistance. Thank you!
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound and battery life of my shokz open com. I will definitely buy another pair when it comes time to get a new pair.
I would recommend this to a friend Rated 1 out of 5 stars
Awful shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great, but Best Buy's shipping is garbage. It came several days late and they wouldn't let me cancel and pick up in store even though it hadn't even been shipped.
No, I would not recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Love It!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I jumped to test this AfterShokz headset with the microphone! I have one without the microphone and love it! These were real easy to connect via Bluetooth to my work laptop for my online meetings while working from home. What is great about it is that I can listen to music or listen to a online meeting without disturbing others around me while still being able to hear my own environment around me too! Not to mention that because these do not actually go in the inside of my ear, they are so comfortable that I can wear them for the entire workday! I can finally walk outside too without feeling vulnerable by not being able to hear traffic or something or someone coming up behind me. With these, you can hear everything in your environment and hear your music, or phone call, or meeting with clarity! They are the best! The only thing I have noticed is that when the discussion on the phone gets loud, you sometimes feel the vibrations in your head, or is it in the flesh or your bones under the headset? Hard to tell, but it does feel funny and a bit ticklish. Still, all good!
I would recommend this to a friend Rated 1 out of 5 stars
TRASH
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So what I've had it less than 3 months and it now is not working and overheats when on charger. And Best Buy says I can't return it. It worked well up till now
No, I would not recommend this to a friendRated 1 out of 5 stars
Move On Not Worth The Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic quality real bad for the price point I would stay away better options at cheaper price points
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hey Anna! We're sorry to hear you're not satisfied with the microphone quality. We'd be happy to troubleshoot with you to find a solution for the issue you're experiencing with your OpenComm microphone. Please contact our Customer Happiness Team at hello@aftershokz.com for further assistance. Thank you!
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very nice audio quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suffer from Meniere's Disease, and I have mild hearing loss in my right ear. The sound that I do receive through my ear canal is what I would describe as sound coming from a "blown speaker". Not great for someone who really enjoys music, but that's life. I have no idea if bone conduction _should_ help someone with my condition, but my perception is that it does in my case. I heard good quality sound. The headset connected via Bluetooth easily with my phone - zero issues. I have not yet tried connecting via NFC. The headset has a lot of great features for listening to audio and controlling your phone's media player. Playing a song, pausing a song, skipping to the next song, etc. is all facilitated via two buttons. In summary: Pros: Light headset with pretty intuitive controls. Great audio quality. Very stable on the head during activity (Peloton, running, etc.). Cons: I have not found any yet
I would recommend this to a friend Rated 1 out of 5 stars
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for the surrounding noise reduction. doesn't work. additionally, impossible to get support - no phone # and no response to email.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shockwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like these, the sound quality of calls was poor and sounded far away for the other person. Item was returned
No, I would not recommend this to a friendRated 1 out of 5 stars
Wireless headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my wife to use for her work from home job. They were too big for her. We returned them and bought something different.
No, I would not recommend this to a friendRated 1 out of 5 stars
MiC problems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.M\having issues with the mic, people are having a hard time listening to me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t charge after the first day. Very disappointing.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hey there! Oh no! We're so sorry to hear this. We have a two-year warranty on all AfterShokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair. Please contact our Customer Happiness Team at hello@aftershokz.com so we can assist you further. Thank you!
- Pros mentioned:Comfort
Rated 5 out of 5 stars
No bones about it - GREAT headset!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AfterShokz' OpenComm Bone Conduction Stereo Bluetooth Headset- is highly engineered with patented 7th generation bone conduction technology and open-ear design. The OpenComm uses a DSP noise-canceling boom mic and helps provide great situation awareness while you’re at your desk, on the road, or in open air. It charges easily and has a magnetic break connector for the charging cable (USB type). It seems to weigh next to nothing even over extended periods of wear - quite comfortable. Time will tell but it seems quite durable. The controls make sense and the LEDs are functional. if you use it with earplugs it is can be external-noise free. This is one of those items that you wonder how you got along without it.
I would recommend this to a friend Rated 1 out of 5 stars
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality,I don’t know. Maybe was only this item
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hello - AfterShokz here! We're sorry to hear you aren't completely satisfied with your AfterShokz! Best Buy offers a 15-day return policy on AfterShokz. Bringing this item back to a Best Buy store is the quickest way to process a return or exchange. All of our headphones come with a 2-year warranty. Please contact the Customer Happiness Team at hello@aftershokz.com if you need any further assistance. Thank you!
Rated 1 out of 5 stars
Hussan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I not like voice problem. And battery storage not good.
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hello, We are happy to assist you with your OpenComm. All Shokz come with a 2-year warranty. Please visit our website directly to submit a warranty claim or to speak with our Customer Happiness Team so we can further assist you. Thank you!
Rated 1 out of 5 stars
Don’t worried
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charge don’t last to long and the tenge is poor
No, I would not recommend this to a friendBrand response from AfterShokz
Posted .Hello, We're sorry to hear your Shokz are not working properly. We have a two-year warranty on all Shokz. Please visit our website directly to submit a warranty claim so you can receive a replacement pair! Thank you.
Rated 1 out of 5 stars
No good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good. It has a lot of interference when you are in dual mode.
No, I would not recommend this to a friendRated 1 out of 5 stars
Call audio sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call audio is much lower in volume than YouTube or music
No, I would not recommend this to a friend- Pros mentioned:Sound quality, Weight
Rated 4 out of 5 stars
GREAT TECH!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Different Experience, entirely! Pros lightweight Good Tx/Rx sound in loud environment (no complaints from receiving end) Pleasant music/movie watching experience in loud environment, where the ambient noise does not affect the listening experience! The side benefit, is if you wear ear plugs, it accentuates the sound and you will end up having to turn down the volume! :) Cons Depending on your face type, mine slender; the bone conduction will slightly irritate/itch the section in front of the ear, where they make contact I wear these at work, loud environment with custom molded in ear musician protective ear plugs and glasses, and don't know if it's a) the ear plugs pushing slightly backward, or the way the Opencomm rest on the top of the ears with my glasses, but they will start to irritate the top ear area... I simply move them around and deal with it... If I wear only glasses they're fine, but with ear plugs an issue, but put up with it because of the needed ear protection and the ability to still take calls/listen to videos ;) b) if I'm not wearing my ear plugs (glasses on/off), I don't notice I'm wearing the headset and forget they're even on, with exception to the in front of ear sensor making contact and slight pressure...
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Great but way too big..!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have piercings inside my ears which makes it hard to use regular earbuds and sometimes over ear headphones are too bulky, plus I get anxious if I can't hear what's going on around me if I have my ears plugged up with earbuds, so bone conduction headsets seem to be the perfect match for me. I bought these specifically for the microphone and loved it. I do a lot of zoom calls and virtual meetings, so these seemed like they would work great. Another thing I liked is that the microphone can be moved back so that it's not in the way if you're not actively using it. The only major drawback to these is that they were huge on my head...! The size made it super uncomfortable to wear and hard to hear. I ended up returning them and going for the OpenRun Mini which fits a lot better. (My head is 22 inches around if that helps anyone) Something else I wish was different is whenever you press a button on the headset it makes a loud beeping sound. It's not terrible, but I wish the beeps could be quieter or have the option of being silenced.
This review is from Shokz - OpenComm Noise-Canceling Bone Conduction Stereo Bluetooth Headset - Black
I would recommend this to a friend









