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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 55 reviews
  • Pros mentioned:
    Assembly
    Best Buy Employee

    Rated 5 out of 5 stars

    Comfy and great quality

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice chair a two person build but super simple to complete. The directions were there to help

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Hey Friend, thank you for letting us and the community know about your fantastic experience with the Flash Furniture Fundamentals Big and Tall Swivel Office Chair. We hope to see you again soon. Customer Care (TJ) FlashPS

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chair, nice wide seat, very comfortable, great price, soft material .

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 2 out of 5 stars

    Not bad not great.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair was easy to put together but can only sit in it for short periods of time.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello Caleb. When our customers are disappointed, we are too. We will certainly look at the assembly instructions for this chair to determine opportunities for improvement. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. Have a great week! Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Computer Chair!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome chair, very stable and comfortable!

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Thanks! We’re thrilled that you were satisfied with the Flash Furniture Contemporary Leather Big and Tall Swivel Office Chair. Your feedback is appreciated, and we hope to be of help again soon! Customer Care (TJ) FlashPS

  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Broken wheel within two months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair was comfy but the wheel broke after not even two months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, rolls nicely and easy to assetble

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Dear Spencer, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Customer Care (TJ)

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is super comfy. This was very easy to assemble

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Hey Michael, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Customer Care (TJ) FlashPS

  • Rated 4 out of 5 stars

    office chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the chair I bought except for the seat part of the chair. It didn't have a very comfortable seat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, and super comfortable definitely recommend

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Thanks Greg! We’re thrilled that you were satisfied with our services and products. And we appreciate your feedback on the assembly as well. Your feedback is appreciated, and we hope to be of help again soon! Customer Care (TJ) FlashPS

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great chair, easy to assemble and very comfortable

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      What a great review! Thank you for taking time to come back and share your experience with others. And we appreciate you mentioning the ease of assembly as that can be a bit daunting for some. Knowing you did it easily will help others considering this chair. Thanks for your help! Have a great day. Customer Care (TJ) FlashPS

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable and supports heavier weights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cofortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still i am using it, when i am writing this review its almost more than a year i am using it. Comfortable ! worth of paying $200++ must recommending

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you for your review! We're thrilled to hear that you've been enjoying our product for over a year and find it comfortable and worth the investment. Your recommendation means a lot to us. If you ever need anything else or have any questions, feel free to reach out. Enjoy continued comfort with your purchase! Customer Care (TJ)

  • Rated 4 out of 5 stars

    Nice chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad chair. Bought this my wife's home office.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We are so happy that you enjoyed your experience with us and hope your wife likes the chair also! We appreciate the great review and look forward to working with you again soon. Customer Care (TJ)

  • Rated 4 out of 5 stars

    HEAVY DUTY CHAIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very study and just what I wanted. The only reason I don't give it a 5 if because some of the seams and stuff showed damage. It is mostly hidden, but still they should have been cleaner for the price.

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Hello and good day. It is because of customers like you that we continue to improve as a business! Thank you for your comments and your time. Customer Care (TJ) FlashPS

  • Rated 3 out of 5 stars

    Not a plus size chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom of the chair is short. It should have a longer/wider seat

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello Margaret, we regret that this chair did not meet your expectations. We do hope our customers will take advantage of the complete dimensions provided on the product webpage under the "Specifications" tab. We appreciate you feedback as it will definitely assist others considering this chair. Customer Care (TJ)

  • Rated 1 out of 5 stars

    Junk Product Stay Away

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base broke after a few months. Best Buy refused to replace or return so you will not be getting your money back even under a year of use. Stay away from this junk.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Brendan, please reach out to Best Buy Customer Service at 1-800-BEST-BUY and advise the representative that you need to file a claim with the manufacturer. Best Buy must initiate this claim and the agent can assist you with that. Customer Care (TJ)

  • Rated 5 out of 5 stars

    Great chair so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong sturdy chair so far…best chair I have purchased so far for me 6’5 275lb frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY CHAIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE PERFECT CHAIR FOR MY WIFE'S HEIGHT AND WEIGHT AND THE COLOR FITS THE DECOR

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Most uncomfortable chair ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the feeling of sitting on a granite slab, this IS THE CHAIR FOR YOU. I must say this chair imitates sitting right ontop of a rock, the most uncomfortable chair and forces you to sit in a posture that makes you want throw yourself into the atlantic ocean with both hands tied behind your back.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello Vintonio, it is not every day that we receive feedback as detailed and articulate as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us. Customer Care (TJ)

  • Rated 2 out of 5 stars

    Was satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great...6 months later, one of the legs broke. Not a happy camper

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello Sean, this chair has a one year manufacturer warranty from the original date of purchase. Please reach out to the manufacture with your original purchasing information to file a claim. Manufacturer contact information is contained in the information you received with the chair when it was delivered. If you need assistance with this please reach out to Best Buy customer service at 1-800-BEST-BUY. We are here to serve. Customer Care (TJ)

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