Black Friday is hereNew Doorbusters added. Ends 11/29.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 55 reviews
  • Rated 1 out of 5 stars

    Chair Broke!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair was okay for a little more than a month. One evening the plastic base with the wheels cracked in half. Now the chair is unusable. In my opinion, it is made of poor quality materials.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable office chair!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is very comfortable. I sometimes have issues with my legs when I sit for 10 + hours working on a computer but never with this chair. My padding is wearing a bit thin, and I have now tried 3 other chairs unhappy with all of them and am going to order this chair again. Just wish there was a way to add padding... Great chair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, comfy chair!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, beautiful color, very soft and comfortable would definitely recommend A+++

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (TJ)

  • Rated 5 out of 5 stars

    Love this chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this chair. Another reviewer said it wasn't cushy enough, but I have no idea what they mean. This is the cushiest chair I've ever owned. I did notice at first the arm rests going into my thighs, but now I don't even notice it (I'm 300, so might not be good for those closer to 400) This is by far the most comfortable chair I have owned, and I no longer get sitting fatigue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not hold as much as they claim.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair for its ability to take on more weight after breakingdesk chairsaimply by sittingon them. I am 6'4 and well over 200 pounds. This chair shattered mid online meeting due to using plastic at its stress points in the wheels. Dont see how this chair can claim to hold twice my weight. Cannot recommend due to this which is a shame as it was comfy and large enough for me. In the trash now.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're truly sorry to hear about your experience with the chair. Your feedback is invaluable to us, and we're committed to addressing this issue immediately. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you with filing a defect claim with the manufacturer. We appreciate your understanding and apologize for any inconvenience caused. Customer Care (TJ)

  • Rated 4 out of 5 stars

    Chair is made for larger people :)

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chair as an X-mas gift for my boyfriend who is a gamer he likes the wideness of the seat super comfy but the arms don't go up how he likes they are stuck to the chair other than that he likes it

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello Amalia, thank you for the 4-Star feedback on this chair. We are glad that your boyfriend likes the chair and finds it so comfortable. Look forward to working with you again soon. Customer Care (TJ)

  • Rated 3 out of 5 stars

    Not really a big & tall chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is comfy and easy to assemble, but i wouldnt say it's for big and tall people. The arms are set in place and dig if you sit with them even slightly spread (i use a pedal cycle under my desk) or if you have large hips, the arms would dig into your thighs. Padding on the arms very poor and already starting the shift to the side/flatten. The chair itself is very comfortable-it just needs to be redesigned with adjustable or removable arms.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and attractive chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and beautiful. Love the color, It is more of a rich saddle color.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hello! We hope you are having a great day and we appreciate your business. Your feedback is important to us and to other customers. Thank you for taking the time to share it. If there is anything else we can do for you, please let us know! Customer Care (TJ)

  • Rated 5 out of 5 stars

    Very Comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is solid and very comfortable. It adjusts with ease and rolls very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable chair! Feels like I am sitting in a luxury automobile. Easy to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Simple to assemble. Comfortable and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice chair for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair was easy to put together and is comfortable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer's remorse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is pretty, but that's about it. I have buyer remorse and wish I would have returned it right away. The seat is ok but rather uncomfortable, not stuffed enough and what is worse, the seat height is not high enough. I feel like a dwarf sitting in it and I am 5'8. I had to put a gel cushion in it, which doesn't make much sense. I would not recommend it!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chair for the office.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair for my office. It comfortable and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, very comfortable and fits in great with my desk. My back loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great chair. Was very easy to assemble. I bought this chair for my daughter for her work from home office.i would definitely recommend this chair. The price was also great

    I would recommend this to a friend
    • Brand response from Kara - Product Support
      Posted .

      Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (TJ) FlashPS

  • Rated 5 out of 5 stars

    Fabulous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has helped me with my back issue due to having surgery many years prior while using my computer I’m sitting comfortably.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Dear Martha Chubbs, it is because of customers like you that we continue to improve as a business! Please come see us again soon. We look forward to it! Customer Care (TJ)

  • Rated 5 out of 5 stars

    Comfortable and good price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair for the money.Nice and very comfortable.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      A heartfelt thank you for sharing your fantastic experience with us and the community! Your feedback is truly appreciated. We look forward to the pleasure of serving you again soon. Customer Care (TJ)

  • Rated 5 out of 5 stars

    Comfy, "Big Man" chair

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By me being a bigger guy, I needed something with more heft after my PC chair of 6 years broke on me, it was kinda difficult at first to find a chair that would be reliable enough to support my weight comfortably and with reasonable pricing, stumbled onto this product to give it a try. Easy to assemble and provides outstanding comfort for long gaming sessions, and I can slouch just enough to where I'm sitting comfortably and can rest my head while watching TV or playing a game, best chair for the value I used in a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t buy again

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base cracked in half 9 months after buying it. Hurt my back and could have seriously hurt me.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Tomas, We're truly sorry to hear about the issue you've experienced with the chair base, and we understand how concerning and inconvenient this must be. Your safety and satisfaction are our top priorities. To assist you promptly, could you please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you with next steps with a warranty claim? Our team is committed to addressing this matter as soon as possible. Customer Care (TJ

      Thank you for bringing this to our attention, and we appreciate your patience.

Sponsored