Customer Ratings & Reviews
- Model:
- ALA-MG24-447984
- SKU:
- 6591807
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.2 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers praise the Contemporary Mesh Swivel Office Chair with Arms for its comfort and sturdiness. However, some customers have expressed concerns about the product's quality in relation to its price. Additionally, a few customers feel the chair is smaller than expected.
This summary was generated by AI based on customer reviews.
Bad Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thr box is damged not proper instructions screw and bolt miss even not numbering screw
No, I would not recommend this to a friendDon’t Do It
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after a day of use. was very hard to put together and no numbers on screws. was missing a few stuff as well
No, I would not recommend this to a friendBrand response from Kara - Product Support
Posted .Hello! We appreciate you taking time to review our products. Our goal is to have quality products and apologize if you did not find this to be the case. We are happy to do what we can to make things right for you. Please contact our Customer Service team at 1-800- BEST-BUY to open a dialog. Thank you and have a great day! Customer Care (TJ)
Chair
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t hold up that much and it broke so now is just left side .
No, I would not recommend this to a friendHard & Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchasing to be sitting for long periods of time i’ll advise you to think twice. It’s not comfortable at all.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hello. When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. Have a great week! Customer Care (TJ)
- Cons mentioned:Quality
Cheap!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse Purchase Ever! This chair is so cheap, After putting it together I sat on it and almost fell off, the backing part is flemsy and not sturdy so you cannot sit back in it. Its cause for a injury. Im going to return it.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hello Dee. We are sincerely sorry to hear about your disappointing experience with our office chair. Your feedback is incredibly important to us, and we take your concerns very seriously.
We deeply apologize for any inconvenience caused and for not meeting your expectations. Our aim is always to provide the highest quality products and ensure our customers' comfort and satisfaction. It's truly disheartening to hear that we fell short in this instance. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may begin digging deeper into this with you. Customer Care (TJ)
- Cons mentioned:Quality
Not good at all
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this chair for anybody. Very poor quality on the butt cushion. I actually put it out front and hopefully somebody steals it
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hello Anthony! When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY so a representative may assist you with a resolution as your satisfaction is important to us. Customer Care (TJ)
- Cons mentioned:Size
David
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small made for kids and not supportive at all wish I could get money back on this item
No, I would not recommend this to a friendBrand response from Kara - Product Support
Posted .Hi David. When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. We hope you took note of the specifications available on the webpage which provide the exact weights and measurements for this Adult Office Chair, with a weight capacity of 250 lbs. For your convenience and others I am including them below. Have a great week! Customer Care (TJ)
Fixed Caster Width Fixed: 2 Inches
Fixed Width: 23 Inches
Fixed Depth: 23 Inches
Minimum Height: 31.5 Inches
Maximum Height: 36.25 Inches
Minimum Arm Height From Floor: 23.25 Inches
Maximum Arm Height From Floor: 28 Inches
Fixed Arm Height From Seat: 7.25 Inches
Fixed Arm Width Fixed: 2.25 Inches
Fixed Arm Length Fixed: 9.5 Inches
Fixed Back Width: 16 Inches
Fixed Back Height From Seat: 16.5 Inches
Fixed Seat Width: 17 Inches
Fixed Seat Depth: 16.75 Inches
Minimum Seat Height: 16 Inches
Maximum Seat Height: 20.5 Inches
Seat Thickness: 2 Inches
Foam Density: 1.5 lbs
Degree of Swivel: 360 Degrees
Fixed Base Length Fixed: 23 Inches
Fixed Leg Spacing Width: 11 Inches
Fixed Leg Spacing Length: 11 Inches
- Cons mentioned:Quality
Computer chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted couple days.This chair is poorly made.I had to make a return.
No, I would not recommend this to a friend - Cons mentioned:Quality
Office chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality as I sit all day and need comfort
No, I would not recommend this to a friendBrand response from Kara - Product Support
Posted .Hello Eleanor. When our customers are disappointed, we are too. I'm sorry that this item did not meet your comfort needs. Comfort is subjective and based on the opinion of the user, however we certainly appreciate and value your feedback. Have a great week! Customer Care (TJ)
Chair in the last two weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted this chair for his birthday to game at his desk. It lasted two weeks and the back metal support that goes under the seat got very loose even with using the right Allen wrench and it will not stay tight now it’s past the time that I can return it to Best Buy and I’m having difficulty even finding the manufacture to send it back to them, disappointed in this product
No, I would not recommend this to a friend