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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 40 reviews

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73%
would recommend
to a friend

Customers are saying

Customers are impressed with the POP 4S 4G LTE's screen and price. They appreciate the phone's beautiful display and find that it offers good features for its cost. However, some customers have concerns about the battery life, which they say can be short-lived, and the average camera quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone easy to work and has a good quality camera

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Last resort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality only good if your broke. Does lag. I should've saved for ZTE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful unlocked phone that can me used anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone with great touch screen, design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works. Bought as a loaner until my replace comes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems!. I bought this cellphone for my family in Colombia.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate.. affordable and reliable, very light and handy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 1 out of 5 stars

    The worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went wrong with this phone. It would not keep a signal for more than 10 minutes at a time. Kept giving me messages saying it couldn't connect to Android. com.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new cellphone online, but I got the used one. (I found many picture, which was taken by someone who the pre-owner). I did very disappoint.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowest phone I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its multi core processor writing at over 1GHz I expected it to be much quicker. There was definite lag opening apps, changing screens and Going from web page to web Page. The led touchscreen may have been able to sense up to five fingers but getting it to sense just one , used to tap an icon or link button, could take as many as 10 times tapping the link. I would use light taps then more solid taps. Jobs send to be the magic radio. It always needed many taps before it would react. And fragile. Dropped from a height of 26" ( it was sitting on the seat of my Harley and slid off), rendered mine completely inoperable. So if you buy one, and I would advise against wing the $200, make sure you also get insurance of some sort.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good phone I've been using it for a while I don't have any issue with the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains so far. Working very smooth in India.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get this phone unlocked since keep losing mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good so far. Lots of very good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good and great product to use. Worth for price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Alcatel POP 4S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume on the phone stinks, can barely hear it!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality, Restarts frequently

    Rated 1 out of 5 stars

    Restart continuously without any reason

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: It restarts continuously without any reason when it's in my pocket. There is no way Ii can stop this process. Bluetooth pairing fails most of the time.. Poor quality camera Pros: When it works, it works fine. You will be able to call and do stuffs with this smartphone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alcatel Pop 4s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SD card reading and reception is the only problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Experienced problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone accepted the ATT SIM card and found the network, there were problems with using apps. Specifically, when trying to work with File Manager and Messaging, the onscreen instructions kept looping by having the user toggle permissions on and off. Was never able to get the functions to work. Returned to Best Buy as defective, purchased a Motorola instead, which worked perfectly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Restarts frequently

    Rated 1 out of 5 stars

    Worst phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money for a better phone and save the restocking fee as well. I have to return it tomorrow, however I bought it yesterday. I have to pay the unnecessary sneaky restocking fees which was never mentioned by the sales person. It got restarted 6 times in one evening. HIGHLY DISAPPOINTING.

    No, I would not recommend this to a friend
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