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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

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95%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Alpha Desktop's performance and compact size, frequently praising its ease of use and good graphics. Many appreciate the affordability of the system, although some users mention that the hard drive speed could be improved and that the system may get warm during extended use. The small form factor is a recurring positive point, making it suitable for various applications. While some users suggest RAM upgrades for optimal performance, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 110 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Gaming Console high resolution best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing high resolution gaming i3 processor, very well suited for PC gaming. One wireless controller comes, acts like a computer. HDMI output connects to TV. Wifi connects to internet. Compact device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Open Box but Brand New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it open box and with the savings was able to purchase an SSD drive and an extra 4GB memory and it's perfect for medium to high gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best computer for the mone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a beginning gamer computer. It certainly has done the job and more! It looks great, runs great and I would definitely recommend this computer for anyone wanting to start gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    DO NOT BUY THIS!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to be used as a home theater pc and not a gaming system. We liked the form factor and the idea of playing some games was a nice bonus. The first unit (yes I said first) was doa out of the box. I worked with the Dell tech line (the worst in the world) and agreed to send it back for repair. 9 days later it returned from Dell still would not boot. I contacted Bestbuy and was told I could return it for a new unit and so I did. This unit came from another bestbuy (about 20 miles away from the first) and so I thought the chances of it being from a the same lot to be low. This unit was also refusing to boot up right out of the box. Again I call dell and return it for repair because all of the on line reviews were great for the unit. This unit also returned to me just over a week later and wasn't fixed. After dell sent me the recovery software I reinstalled the operating system and finally was able to boot up. After booting up I wasn't able to get any of the console software to work correctly. But since I could now run more test on the system without dell I found the hard drive was bad. Dell sent me a new hard drive (the wrong one) and now Dell is replacing this unit. At the time of this review I am still in the process of getting this resolved with dell. From what I have been able to test this has the potential to be a great product however the quality control at dell is not working. I have owned several dell computers over the years and have been very happy however this process has really made it hard to speak well of them. Best Buy was great each time I dealt with them but Dell customer service is awful!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Surprising power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy the smaller version of this computer but I needed one one for my music hobby. I bought this one to see how it would go and it went great. Has enough power to do everything I want and it won't break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a gamer and do not use this to play video games. I was in the market for a small PC. And when you compare the specifications to the Mac Mini, this computer wins hands down,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great entry level gaming pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this pc, It plays current gen games very well in such a small package. It also works great for Steam game streaming if you have a larger more powerful gaming pc in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many option for games on this system. Would reccomend for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    excellent purchase. exceptional graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exceeded my expectations. system runs most every game on Steam on high or Ultra settings without a glitch.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    for the price nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays steam games no problem but definitely add the extra 4 gigs of memory

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for The Sims 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife and I picked this up instead of a traditional machine to Play The Sims 4. She loves it, as it plays the game with no issues on its higher settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for online gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for csgo. I am using it with a tv as the monitor though and the resolution is a little off as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    An underrated product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from best buy geek squad, used. Still has a full year warranty and works great. For this price, you can enjoy pc gaming with no regrets. Did i mention it comes fully equiped with windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic steam box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't run anything too crazy, just Minecraft and Team Fortress 2 on Steam. Gets the job done and easy to hook up to any TV. Great for streaming and web surfing on TV as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Great small form machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sceptical that it would perform being a moblie processor, but after adding memory and a usb hub, it has handled everything I've wanted to play...adding extra memory is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for your buck to get into PC gaming with minimal setup. Recommended for someone with a Steam library and wants to play games from the comfort of their living room.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic Gaming Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced my laptop in the living room; not only is the Alpha quieter, it's also faster and fits on the bottom shelf of my sofa's small end table.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great for gaming and your typical desktop use. The only flaw is that it doesn't have a disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, surprisingly quick considering 4gbs of ram and 500gb hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to see how it was like and for the price it was great, runs all my games on high setting or higher

    I would recommend this to a friend
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