Customer Ratings & Reviews
- Model:
- AWAUR11-7675WHT-PUS
- SKU:
- 6427087
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Aurora R11's excellent performance and impressive graphics capabilities, frequently praising its speed and visual quality. Many also appreciate the system's value for the price and the inclusion of a fast SSD. However, some users suggest improvements could be made to the cooling system to prevent overheating during intensive use, and a few mention that the case design could be optimized for better airflow.
This summary was generated by AI based on customer reviews.
Out of Box Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No video at initial boot. No video after warmup and several boot attempts. Will test further.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello ZZSatedAhri,
Thanks for your review. We are sorry to hear you were experiencing difficulties with your Aurora and apologize for the inconvenience. We have provided steps that can be used to help diagnose the issue. We suggest running the suite of tools found within the 'Alienware Command Center' application that came pre-installed with your PC. It will not only perform diagnostics to determine what may be causing errors but also install the latest updates and drivers. This usually ensures you have the best experience to date.
Best regards,
Wendy C.
If the issue persists, you can contact Dell directly with the information below Chat or Call:
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.