Customer Ratings & Reviews

Great product,easy setup,its ready for gaming out the box with alienware pre tuned settings

The best of best I had already for two years and I don’t have any complaints

Fantastic Prebuilt! Runs CyberPunk 2077 ultra settings at 4k around 30 fps and that's not bad at all for a 2070 Super. Only adjustment I have made so far is adding 2tb of ssd storage. Got rid of that old hard drive inside. Have had no issues with overheating and surprisingly for an air cooled unit it performs rather well under stress. Great Purchase no regrets!

Haven't had any issues in the several years I've owned it. Works well and is an amazing computer.

Awesome Mid-range gaming PC for the price. I play Modern Warfare (medium settings, 100-120 FPS) , Destiny (highest settings, 100-120 FPS), and a couple MMOs in 4K. I’m very happy with how fast and smooth this machine is and the games look great. The air cooling can get a bit loud every once in a while, but I only notice it when my headphones aren’t on, so it doesn’t really matter to me.

At this day and age prebuilt might be the way to go to get a nice video card. I dislike that the pci-e slot is x8. Even thou x16 difference is almost nothing I have never ran a video card in x8 since agp days lmaoo!!! I dislike that there are no extra fan headers I have to roll with whatever they put in it and thats it. I dislike the swivel psu design. I thought it was cool at first but now I realize how it really chokes the pc airflow wise and makes such a big case seem even smaller inside. I also dislike the bios options, as someone who has built my own pcs for years this is my first pre built due to lack of supply and prices being inflated I got a really good deal on an r11 at a local best buy and couldn't pass it up, I am used to a much more in depth bios with voltage and clock tuning and advanced features built in. With the negatives aside thou it is a great pc. I am playing all games maxed out at 4k and recording it easily. Runs emulation programs such as yuzu like a breeze. It is def the fastest pc I have ever owned and I love it but like I said this being my first pre built it takes some getting used to that I cant tinker with my pc like my other builds. For gaming and really anything this is an awesome pc just certain things could have been better.

In my humble opinion, this Desktop is the best representation of a perfect balance between a Good CPU and a Good GPU at the right price. Maybe a K Series Intel CPU will be a good replacement just for the overclocking fun, but this will have a price impact and does not worth it, systems if good enough already and performs like a $3,000 Gaming Desktop!!

I've been looking at these for a while and I'm very happy with it, now that I finally took the plunge! Restarts are very fast with the SSD and the graphics are awesome. There was a minimal amount of bloatware and initial setup was quick. Very happy and would recommend to anyone.

This gaming computer is not the cheapest but offers a good balance between power and “overkill”. Right now this provides me what I need and will need for years to come. And if I do need to upgrade the GPU or the hard drive it is ready to go. Also 1000 watt power supply vs. often seen 500 watt is great insurance for the future!

This is faster and smoother than my iMac it hasn’t been loud at all. Sleek design so far no issues

Amazing system, with its all in one packaging- yet simple enough for even a first time pc user to customize it truly it’s the systems of all systems. Even using it for as simple as daily usage or storing the top running games - it meets all needs

Performs above expectation. Definitely worth the price. The graphic card alone can only be found for 800 - 1000 bucks and mostly all are used. Nvidia has be would out of the 2070 super for so long. You can’t go wrong with this pre build and ACC support.

This machine is amazing. The higher price was worth every penny. Definitely capable to run any games. Have tried to test it subunit with multiple monitors and games running with no issues. The adjustable agreed colors on the tower is a nice touch.

Excellent gaming pc!! Fast! Processor and graphics card able to keep up with fortnite redemption and drive!! Extremely happy with purchase. Desktop is larger than I expected in a good way!!

Easy to set up. Very nice graphics. Nice cosmetics. A little large and somewhat heavy. Did take a few hours to update when first plugged in. Have purchased Alienware in the past and still very satisfied.

Purchased this computer for photo editing and some light video processing. I'm blown away by how capable this PC is. Everything loads up immediately even switching back and fourth between Photoshop and Lightroom. Love that it comes with an SSD that runs the operating system from the factory and a 1TB HHD for data. All i had to do was swap over the data drive from my old computer into this one easily! Only downside is that it does not have a built in memory card reader. It does get pretty loud too. Louder than your standard desktop.

Super fast and efficient. Every program runs so smoothly. Also, it's so quiet that you don't even know the machine is running! Highly, highly, highly recommend!

I bought this system to mainly use for my graphics software. Man, what a beast. My only complaint, and it's a small one, was that it was a tad bit difficult to add some more ram. That being said, the online manual was very helpful in getting the additional ram installed. What games I do play, play extremely well on this system. I would highly recommend this product to anyone.

Top of the line! I wanted something with a good graphics card and this is it. Do not have overheating issues as with previous Alienware products.

This thing is fast. No hiccups on any game I have thrown at it and never under 60fps on highest settings. The standard heat sink was loud and regularly reached greater than 80c. With the H60, it rarely jumps beyond 54c. Very quiet with liquid cooling, which I installed after purchase. I coupled with Dell 3220DGF and it rocks. Upgrades were SSD and liquid cooling. Thought about building my own but have comfort in having this warranty and customer service.