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Customer Ratings & Reviews

Your price for this item is $1,572.49
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Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Aurora R11's excellent performance and impressive graphics capabilities, frequently praising its speed and visual quality. Many also appreciate the system's value for the price and the inclusion of a fast SSD. However, some users suggest improvements could be made to the cooling system to prevent overheating during intensive use, and a few mention that the case design could be optimized for better airflow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 221 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Aurora r11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Will run anything you throw at it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Out of this world

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, easy to set up and so fast. Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PC - Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this PC for almost a month and it's running great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ailén computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Systems are fast, graphics are great overall a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and powerful PC!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very pretty looking and powerful pc! You should just install a H60 liquid cooler for this pc to be super quiet and also to lower down CPU temp while playing high end games like warzone and you’re good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! Worth the price. Hope it lasts!!

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pc. Runs a little hot so may try installing new fans at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Working as advertised!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working as expected. my kids have been thrilled with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second gaming machine I have purchased for the family and it is great. This particular machine is for my high school aged son and he did a lot of research before concluding this is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY PLEASED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to adjust to one small system drive and one data drive, but as a heavy graphic designer and book publisher, this dedicated video card gaming machine has made my work go so much faster that the rethinking of what folders are stored where is a minor affair. And this one has the lesser of the NVIDIA GeForce 2070 RTX SUPER cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GGGGGRRRREEEEAAATTT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Computer out there. Service at store was impeccable. No over busy snide attitudes that are sometimes found. At this location there was nothing but useful information from the employees and a subtle drive to succeed in appeasing the customers shopping needs.

    I would recommend this to a friend
  • Cons mentioned:
    Case design, Cooling

    Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective on arrival. Returned. PSU, graphics card, and CPU (with CPU fan) are right next to eachother. The CPU fan literally blows hot air onto the CPU from the vertical power supply built into the swivel side door. It's a very poor compact-design. The case worked for the R7 but it just doesn't cut it for today's standards I think. Hopefully the company can get back on track.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1st Alienware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc, been running every game I throw at it in ultra and it runs buttery smooth. Nothing drops below 60 frames. My only complaint is I wished solid state drive was larger, but I'll be upgrading that soon, beauty of a pc.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Looks great. That’s about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc looks amazing. That being said it’s about the only thing it has going for it. It hits 95-100c in gaming. Which is unheard of for a desktop. They used a cheap stock cpu fan. When idle the case fans have a slight grinding sound. Under full load it sounds like a jet taking off (while still hitting 95c) . The mouse and keyboard included are very basic. Essentially useless for gaming. I really wanted to like this. But I am returning it ASAP

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Acidblack027,

      Thanks for your review and we're sorry to hear about the issues that you're having with your new desktop. We'd recommend checking this site for some common solutions for your overheating Alienware desktop: https://dell.to/2L8yNct.

      We'd also recommend checking to make sure that your system's BIOS, drivers and software are all up to date: https://dell.to/2SasW9V.

      The Alienware Command Center also allows you to adjust your computer's thermal settings based on your usage.

      Please reach out to Alienware's Support Team for additional assistance: https://dell.to/2Inbc8F.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    It bricked itself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day two with this computer: Love the design, was a little concerned with how the case is very enclosed and the temps were often sitting at 80 C at no load. As I was using the computer it prompted a BIOS update - which I accepted and clicked install. Computer rebooted, gave me the 7 “yellow rings of death” as DELL calls it, and seems to have bricked itself. Will be returning for full refund. Unbelievable.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Khaled,

      We are sorry to hear that you are experiencing difficulties with your Aurora. Provided the issue is hardware related, it may be repaired/replaced if covered under its limited warranty. We recommend contacting Dell Support for further assistance in this case.

      Best Regards,
      Anthony P. Dell

  • Rated 5 out of 5 stars

    GreatPC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer . I have no problem playing AAA games with Ultra setting. People concern about heat problem , let me tell u this this air cool system keeps computer cool all times. No complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son for his first gaming pc. Needless to say he was very happy. Staff at best buy made the buying process quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all the games I like to play. Lots of USB ports and Display ports for multiple monitors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC, small primary drive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent device. It is fast nd provides many options for expansion. The only con is the primary drive is a 256GB which is a bit small for all of the software and recovery partitions that come installed with the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from CyberPower which crapped out after about a year and everything started to freeze and delays in downloading and gameplay. This is worth the extra money.

    I would recommend this to a friend