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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Aurora R11's excellent performance and impressive graphics capabilities, frequently praising its speed and visual quality. Many also appreciate the system's value for the price and the inclusion of a fast SSD. However, some users suggest improvements could be made to the cooling system to prevent overheating during intensive use, and a few mention that the case design could be optimized for better airflow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 221 reviews
  • Rated 5 out of 5 stars

    alienware-aurora r11 desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service,they found me exactly what i was looking for in 15 minutes with a couple questions asked and they knew exactly what i needed.very happy with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far! bought this for school and play, and so far I have had no problems. Easy to navigate, very user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc was well built however for all the premium components they add they also cut corners that cpu is not good..theres other vendors that for the price of this offer better cpu and cooling has well and a higher graphics card.the pc was hitting 90c while being idle and would restart.I return it turns out others have had similar issue has well.ended getting another pc for about 100 dollars less with i7 10700k Rtx 2080 oc super and water cool honestly dell needs to no overprice.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Joel,

      We're sorry that your Alienware computer was overheating for you. There are controls in the Alienware Control Center that would have allowed you to choose the thermal profile that would work best for your computer.

      We're sorry to see that you returned your desktop but we hope that you'll consider Dell and Alienware again in the future.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 5 out of 5 stars

    Great Gaming PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a professional video gamer a needed this machine badly. It is a great purchase. Wish it was a little cheaper, but here you pay for quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems my son's computer has reached it's maximum storage capacity just 4 days after Christmas. Really thought it had more space than that. Otherwise, he is thrilled because it runs his Oculus Rift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming desktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and not as loud as some of the reviews I read stated. It does pump out some heat so be sure there is room around for ventillation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson and he LOVES it! Looks classy. Bought it for school and of course gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    R11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend you upgrade the d drive to an ssd drive! But it works well no issues at high quality just a boost in memory could make all the difference and speed! Overall great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! When I went to the store I asked for the product and they directed right to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent computer choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it - great speed and performance. Looks great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for gaming. It can get a little nosie when gaming for a bit. Still great can't hear it with a headset on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it open box and so far so good! Lightning fast and runs pretty quiet at least compared to older model gaming fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and great service. The computer was ready same-day. The Alien ability is excellent. Great for virtual reality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. 1st did better than I originally expected. Will buy another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. He loves it. Super fast startup. Streams great for videos and games. Fairly easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienwear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy zero issues. Also got geek support on it they set everything up my son and I love everything about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best first impression

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not the greatest pc For the cost ended up returning it . Alienware command center is a joke and the case is very different. Otherwise it’s a good unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer around.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it. We gave it to my son as a Christmas present and he uses it for a gaming set up. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Never used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had the chance to use this. I bought 2 computers to test them out but the other had higher stats.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Danntheman,

      Thank you for your review. We really do appreciate it. If you come across any further questions, issues or concerns, please use the information below to contact Dell Support at your earliest convenience.

      Best regards,
      Wendy C.

      For further assistance, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's birthday present best idea we ever had so much better than his laptop

    I would recommend this to a friend
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