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Customer Ratings & Reviews

Your price for this item is $1,759.99
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Customer reviews

Rating 4.6 out of 5 stars with 76 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Aurora R15's exceptional performance and quiet operation, praising its ability to handle demanding games smoothly and its surprisingly low noise levels. Many appreciate the stylish design and effective liquid cooling system, which keeps the computer cool even under heavy load. However, some users feel the RAM could be upgraded for a better experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-76 of 76 reviews
  • Rated 5 out of 5 stars

    Alienware is out of this world wonderful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome fast and the transparent side gives it a real sci fi feel. The way the colors change when I am gaming is incredible. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been really great with easy installation. Definitely would recommend to get it. Easy to customize and set up once installed. Have really not had any issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I will say I might upgrade to a I9 and add more memory. but it looks so good and the cooling system is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alienware PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product, easy to configure and aesthetically incredible. As for its very well built hardware, an excellent perck.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Beast of a computer

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, upgradable, great gpu, very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC. No heating issues so far, I’ve had it for about 1 month and got it open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for a prebulilt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had a little issue with adding a second M.2 ssd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Designs, the RGB on the onside could be better. But i love this Pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it so far! Only thing i did was upgrade it for 16gigs of ram to 32gigs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great gaming in great just a great deal all the way around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alienware PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent…………………………………………………………………………………………………………………

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad a

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing it was great haha i love it. It dont get no bettrr

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The white brick after 1 year and 3 days.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer runs for a while and is quiet. Do not get conned into buying Total tech, it has no parts coverage. It's imaginary "CPU fan" goes out days after warranty expires and have to pay for any option to fix the computer. I have a 7 year old 1/3 the cost laptop that works like a champ. This liquid cooled machine is not looking to be built to last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t recommend! This should support my games, mainly valorant..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    UPS súper delay delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper delay on delivery so far now I don’t receive my purchase made on Dec 27. It supposed to be on Jan 3

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi ErickJ,

      Thank you for taking the time to leave us your review. We are sorry you are experiencing a delay with the shipment of your Aurora R15. This is certainly not the experience that we like to hear from our valued customers. If you require further assistance, please reach out to Dell Support directly by using the toll-free number or chat link provided below.

      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-624-9896

      Best,
      Jay@Dell Dell

  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Just love this machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming desktop. Best I ever had. Great performance. Love the design and all the lighting, is quite even when playing on high graphics.

    I would recommend this to a friend
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