Customer Ratings & Reviews
- Model:
- AW310H
- SKU:
- 6408591
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the sound quality and comfort of the Alienware AW310H Wired Gaming Headset. Many also appreciate the retractable microphone and the competitive price point. While some users found the bass lacking and the fit slightly tight, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying best headset I have gotten in a while.
I would recommend this to a friend - Pros mentioned:Sound quality
best headphones ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones ever, good quality, perfect to gaming
I would recommend this to a friend - Pros mentioned:Comfort, Microphone
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone is comfy and I can wear it for a longtime while gaming without having my ears hurt. I really like that the microphone is retractable and easily adjustable. When I’m done using the mic, I can push it back towards the headphone so it isn’t just hanging out.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Buy these if you need over the ear headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son, I may have to get another. I dislike most headsets because they don't fit well. I like headphones to fit OVER my ears, not in them, not on them. These fit well, and seal out outside noise well. They are awesome.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good value and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones, good sound for the money. durable and comfortable.
I would recommend this to a friend AW310H alienware headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestgaming headset I've ever used. my wife uses a white version and we areboth inlove with the headset!! 100% recommended.
I would recommend this to a friendTheyre good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product just a basic headphone nothing fancy.
I would recommend this to a friendNo the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best value for the price woud not recommend.
No, I would not recommend this to a friendWear them all day long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work great! They wont sweat ears like other bulky ones.
I would recommend this to a friendWell done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.execellent performance this is my first gaming headset its a beast
I would recommend this to a friendGreat headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent head phones, brought them for my son, he love them.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use Higley recommended yuu will love it. Mr
I would recommend this to a friend4k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recomend buy100%..................................
I would recommend this to a friendJust ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i use them with my ps5 or my oc, people tell me that they hear me double. Not great
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Kcortesb89,
We would like to thank you for taking the time to provide us with your feedback. We are sorry to hear that you came across some trouble with your Wired Stereo Gaming Headset because these are not working as expected.
I have provided a link to the usage and troubleshooting guide for your headset:
Dell AW310H Alienware Gaming Headset Usage and Troubleshooting Guide: https://dell.to/34VjqkW
If the issue with your headset is still not resolved, please contact the Dell Support Team at the information provided below.
Should you need further assistance, please contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Katarina@Dell
Too tight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones but too tight. Can't adjust to comfort level.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Alien versus the razer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great versus the razer products I can here the foot steps way better with this pair then the razer and sound card combined headphones..
I would recommend this to a friend - Pros mentioned:Sound quality
It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and bass, but the microphone didn’t work. Could have been defective but when paying $72 for a headset it’s not what you want to happen! Did have to return and did not get the same brand.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hey Brianne,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware gaming headset. We are sorry to hear that the microphone on your device did not work and you had to return it. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. If you need further assistance I have provided the toll-free number and chat link below to our support team for your convenience.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
- Pros mentioned:Sound quality
Broken Microphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the microphone broken (not working). I will have to rerun it for another one. Sound is amazing but I need a gaming headset not headphones.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear CarlosT,
We appreciate you taking the time to leave a review of your Alienware gaming headset. We are sorry to hear that your microphone was broken, and you had to make the decision to return it. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve current and future products.
Should you need further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Eh. You should buy better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came broken. There's an echo when you're speaking. Sound doesnt match the price tag. Very heavy on head...
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello MarcoS,
We value your feedback and want to thank you for taking the time to leave a review of your Alienware wired gaming headset. We are sorry to hear that you are not completely satisfied with your device. That is not the type of feedback we like to hear from our customers, or the type of product Dell intends to deliver. We have noted the details of your statement and will escalate them to improve current and future products.
If you continue to experience touchpad issues, please reach out to Dell Support directly by using the information provided below.
We recommend that you contact Dell directly with the information below if you need further assistance.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Best,
Summer@Dell
Already know it works perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these in white color, for my son, last year for Christmas. He loves it. Getting divorced, so i purchased another one, but in the darker color. Already know he likes that headset, he just chose the darker color.
I would recommend this to a friend
