Customers appreciate the AW720M Tri-Mode Wireless Gaming Ambidextrous Mouse's long battery life, sleek design, and responsive performance, highlighting its Bluetooth connectivity and customizable RGB lighting as positive features. Many found the mouse comfortable and lightweight, although some noted the high price point as a drawback. A few users mentioned the click sound as being louder than preferred, and some felt the size wasn't ideal for their hand.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-90 of 90 reviews
Rated 4 out of 5 stars
Nice mouse …
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My BF recently bought the alienware laptop. And thought of buying him this mouse and he is happy.
I would recommend this to a friend
Pros mentioned:
Design, Dpi
Rated 5 out of 5 stars
Finally USB-C in a Mouse!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Alienware gaming mouse is everything I have been waiting for! It's comfortable, fast and includes USB-C.
It has everything you expect from a top tier gaming mouse in this day and age. The 26,000 DPI is more than enough for really competitive gaming. Only downside is that the DPI toggle is on the bottom of the mouse, which could hinder you if you need to make changes on the fly.
It has an ambidextrous design which is great for me as I am a natural lefty and allows me to operate in a style that fits me best.
My favorite feature/inclusion on this mouse is the USB-C connectivity. As gaming laptops, get thinner and start losing USB-A ports, I feel like it's about time for the peripheral industry starts catching up. Yeah there's Bluetooth, but I'd rather have the ability to wire in with a cable or with the dongle to prevent disconnects. It comes with a USB-C wireless receiver dongle, USB-C charge cable and the Snap Charging dongle.
I don't see/understand the actual usefulness of the magnetic Snap dongle as you can just charge the device with a USB-C cable and not need the awkward attachment sticking out the front of the mouse.
Overall, I feel this is worth every cent spent for the simple fact of the inclusion of USB-C, meaning I don't need to carrying around a third cable to solely charge my mouse.
I would recommend this to a friend
Rated 5 out of 5 stars
Smooth Looks and Superior Technology
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely smooth and light weight mouse. This mouse has many customizable options. The tracking and acceleration spec’s are off the charts. The engineers sure did a great job in designing this mouse to fit your hand so nicely and to include so much super technology.
I did test the speed of charging and the claims are correct. Fast charging turnaround is very important for me. Also the mouse can be connected via a dongle, via Bluetooth or wired. All the cables and devices are included. A dongle extender is even included to facilitate use of the dongle – nice touch.
The magnetic attach feature of the charging cable is the first I have seen and is really solid.
It has very nice lighting options and you can sync things up using the Alienware Command Center. The mouse has seven programmable buttons. What a joy to use this mouse with its superior technology.
I would highly recommend this mouse – tip of the cap to the engineers who made the spec’s so strong to support gaming speeds and just plain consistent and reliable usage at any time.
I would recommend this to a friend
Pros mentioned:
Bluetooth, Dpi
Rated 5 out of 5 stars
Flexible Tri Mode With the Alienware Aesthetic
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the things that I’m starting to enjoy more is the ability to be mobile without any hassle. I use several devices daily, each serving a more specific purpose. A personal laptop for gaming, paying bills, and reading the morning news. A work laptop for, well work. And when I want to watch a movie, or don’t feel like lugging around my backpack, I use an iPad. What’s great about the AW720M, is I can use it across all 3 devices with ease.
In the box you get all you need for your wireless experience. There’s the 2.4ghz dongle, a braided cable that feels more like my sweatpants draw string than the typical nylon feeling braided cables which I think could be the new standard. I’m also greeted with a couple of strange looking adapters. One is the cable adapter used to wirelessly charge as well as connect the dongle. The other goes into the USB-C charging port (NICE!) in the front of the mouse and the charging dongle “snaps” onto the front magnetically to provide charging. Also in the packaging is a removal tool for the magnetic insert for the mouse which is nestled nicely in the front and not really that noticeable at first glance. All of the dongles come in a small plastic box that snaps open and shut with foam cutouts for the dongles. More to come on how this works later.
The mouse itself is ambidextrous. You have your main left and right click with a clickable single axis wheel (you’ll need to use CTRL for any side scrolling) as well as two side buttons. As a bonus, those two side buttons exist on both sides giving you a total of 7 clickable, mappable buttons. As a right-handed person, I found it a bit awkward trying to reach the buttons on the right side of the mouse, but I imagine they’re there more for our left-handed friends and not so much for gaming. The thumb buttons though for the right-handed folks are easy to reach and have a nice, rounded feel to them, they’re made to be found and used. I have medium-small sized hands and don’t have any concerns with the feel of the mouse. It rests comfortable in my palm, and I feel like my fingers rest correctly in the attenuation zone of the left and right mouse buttons.
The bottom of the mouse is where you control the power and connection. The button on the right is straight forward, power on and off. The button on the right might confuse you just a bit if you haven’t read the instructions. In the up position you’ll connect to the 2.4ghz dongle that is attached to your PC. Move it to the middle position to connect to a Bluetooth device. Initial pairing is done by taking the switch and holding it in the bottom position. I’m not sure if you can hold and let go or if you must hold until paired, but I did the latter and had success every time I did it this way. Also on the bottom is your optical sensor which goes up to 26,000 dpi.
Connecting it to my computer didn’t require any instructions. I plugged the dongle into my USB-C port and turned the mouse on, ensuring I was in the 2.4ghz dongle mode. Started working right away. Since I have an Alienware laptop, the Alienware command center app detected my mouse and after a bit of poking around, I was able to find the settings. From here you can do all the typical things with high end gaming mice. RGB Lighting for the Alienware logo, DPI scaling for each of the 5 profiles you can change from using the button on the bottom of the mouse, as well as button assignment and firmware updates. Since I don’t game on my work PC, I opted for a Bluetooth connection with it.
I do have a couple of things about the design I wish was a bit different. This isn’t so much the mouse as the magnetic charging dongle. I think the wireless receiver connected to the dual port USB C adapter is a bit much for the front of the mouse. I would have liked to see just a magnetic adapter for the cable and the dual-purpose dongle goes into the USB C port on my computer. At least this way I can leave the dongle plugged into my computer and I can pull out the cable when I need it to try and keep my desktop looking clean. I would also like to see a way to nestle the dongle into the mouse instead of a separate carrying case. I wouldn’t want to leave the dongle in and place it in a bag for the amount it sticks out from the port. Being able to nestle it inside the mouse would be nice. I get the feels the design is aimed more at desktops than they are laptops with these design choices.
I know in the grand scheme of things, the design of this mouse doesn’t really set itself apart from other top brand mice, but Alienware is still trying to step outside the box with the included adapters, taking a flagship gaming mouse and including Bluetooth functionality so you can really use with almost any device and switching between the two is seamless. Very easy to recommend this mouse.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Sleek and Nice!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Alienware 720M has a sleek, minimalistic design and feels nice in the hand. It's very responsive to my actions when gaming and doesn't lag. There is little to complain about with this mouse. It does everything I could ask a mouse to do and it does them very well. I've been using a regular mouse and now see why these gaming mouses make a huge difference in your ability to play games with ease and speed. There are multiple ways to connect it to a computer making it adaptable to most any computer out there. Along with that the magnetic adapter is a very nice feature for easy charging. The scroll wheel is soft on the fingers and the side buttons are very clicky. Overall, this is a huge improvement from the mouse I was using and I'm stoked about how much my game levels have improved using this Alienware 720M. The backlight is a feature that makes it nice for using at night and provides a soft visual aide. I'm very pleased with this mouse and look forward to using it for a long time - it's durable and top notch!
I would recommend this to a friend
Pros mentioned:
Bluetooth
Rated 3 out of 5 stars
Decent mouse. Weird connections.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This mouse is pretty nice. I've worked with and tested a few mice and this falls in as a good option for this style of mouse. It's very comparable to something like the Logitech G Pro which I've used as a daily driver for a while now. Some weird engineering decisions were made when it comes to connecting the phone in wired mode, but I guess I understand why?
Setup is pretty easy (most of the time). The instructions are pretty bare bones and it took me a while to decide if I could just connect straight to the included dongle without a bunch of extra work because there's a bunch of extra cables and magnetic connectors and the diagram in the instructions doesn't do a very good job of explaining how everything works. I eventually just tried it with just the dongle and it worked fine. Connecting to bluetooth works just fine out of the box as well. The convoluted setup is only required if you want to use the mouse in wired/wireless hybrid mode, which I haven't done with any mouse in a very long time. Essentially, there's a USB splitter that you connect to your computer and then you connect the dongle to one of the spots on the splitter and the included cable to the other spot. The included cable has a magnetic breakaway connector and a tiny "dongle" that you connect to your mouse (with included remover) and you just magnetically connect to your mouse with the cable or you can switch to wireless mode to connect to the dongle. If that all sounded confusing, it was. I'm pretty sure the only reason it's done that way is so you don't need to remove and reconnect the different options but I'm pretty sure most people are going to pick a connection method and stick with it so I don't know. Very over engineered and it feels a little silly.
The mouse works fine. It's a gaming mouse. I like the weight of it. The default DPI switcher is on the bottom of the mouse which I like since I don't do a lot of DPI switching. There are 2 sets of side buttons which I've grown used to with my G Pro. Scroll wheel feels just right as far as stiffness. It's not going to run away on you and the "bumps" are subtle but you can feel them fine so you can still easily scroll "once".
The software feels.. fine. I only installed it to see how bloated and bad it was since it's Dell/Alienware so I was pretty surprised. You can use the mouse just fine without the software but if you need to do some customizing, it's not the worst thing in the world.
I don't think this mouse will replace my G Pro but I am pretty happy with it. The biggest reason for not replacing my G Pro is that this mouse is a lot more versatile so I can move it around and connect it to various devices while my G Pro needs the dongle that's always connected to my PC. It's a bit expensive but it feels like a premium mouse. I think a little bit of that cost is being sunk into the over-engineered wired connectors but if you need a wired mouse that you can easily convert between wireless and wired, this might be the best play.
I would recommend this to a friend
Brand response from YourDellTeam
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Hi Swemoney,
We want to thank you for taking the time to leave us your review and valued feedback. We appreciate your kind words and are happy to know you're enjoying some of the features of your Dell Alienware Tri-Mode wireless gaming mouse. We are sorry to hear that its connection is a little confusing. We will share your comment with our quality team, so future improvements can be made.
If you come across any questions or have concerns about this product, please don’t hesitate to contact Dell Support Team at the information provided below.
Best, Katarina@Dell
Should you need further assistance, you can contact Dell directly with the information below. Chat or call: https://bit.ly/DellSupportTeam Phone number to Dell 1-800-624-9896
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Comfortable , fast and cool modern design
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm a casual gamer, typically lean towards gaming with a wired or wireless controller. I decided to try a wireless gaming mouse with my game laptop specifically for first person shooters. They say you can aim better with a mouse. First off, I really like the weight of this mouse. Its a good middle ground. It isn't heavy and isn't very light either. It keeps a good constant contact with whatever surface you choose to use it on. I don't use mouse pads often because I game on laptops, but this mouse works with just about every smooth hard surface I have used it on. Wood, Plastic, Cloth, Leather, you name it. I tend to use a book, or my tablet case lol as a mouse pad and it works fine for me. I imagine it will be even better with a dedicated mouse pad, but for me it worked flawlessly with every surface I tried it on. It doesn't have a bunch of customizable buttons, but that also works perfect for me. I only need a couple of buttons on the side and the two clickers. The mouse wheel is programmable, as are the side buttons. The mouse fits comfortably in my large hand for long gaming sessions. My hand, wrist or fingers never became too fatigued when gaming. The mouse does have allow a bluetooth connection, but I recommend you use the USB C dongle for wireless connection. it provides a stronger, and more stable connection. You'll need it for those precise crosshair adjustments! It comes with a cool adapter that allows you to wirelessly / magnetically charge your mouse. But I just plug it in to my laptop with a usb c cable if I need to. The charging adapter got a little hot while I tested it, so I haven't used it much. All in all, I think this mouse is very cool looking, the color changing RGB on the Alienware logo is neat. It is comfortable for long gaming sessions and the battery life is excellent. You can easily go about a week of casual gaming before needing to charge this mouse. In the week that I have been using it, Ive only had to charge it twice. Once out of the box, and once yesterday.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Excellent Gaming mouse for laptops
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent gaming mouse from Alienware. I was excited to see how it performs to the competition. The unboxing was simple. USB C adapter and turn the mouse on the wireless symbol mode. Then go to Dell and download the Alienware control center software. After installation I was able to change the DPI response and the color theme. It was nice to apply an over the air firmware update to the mouse. In use it felt light and the buttons very responsive. I did find myself hitting the buttons on the right of the mouse. I have never seen buttons there and for a right-handed person it was pretty annoying to keep hitting buttons that I would never use. I just left them disabled and after an hour I forgot they were there. I played a few matches of Fortnite and the comfort and response were great. I also found that the battery lasted all weekend without running low. A key feature in a gaming mouse. The adapter has a dual connection that allows the mouse to charge and gives you another USB-C port for the adapter which is a nice touch. Also, it is magnetic and breaks away if bumped. Therefore I recommended for a laptop as I have bent many adapters over the years. The included cable is braided and made well and has some good length to it. I also paired it to my laptop to test the Bluetooth and that was very smooth also. No issues. I would definitely recommend this for the versatility and the cool Alien logo.
I would recommend this to a friend
Cons mentioned:
Size
Rated 5 out of 5 stars
Smooth gliding mouse. Great companion for X17
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've tried quite a few different mice for gaming and this one is probably the best one I've used thus far. I have a X17 R1 laptop so it was nice to have a companion accessory for it with this mouse. The mouse is a bit bigger than your typical mouse so that can be good/bad depending on your preferences. I have large sized hands and this one feels just fine to me. There are 8 programmable buttons on this mouse so plenty of room for customization for those. The mouse glides really nicely on both mousepads and on wood. Not sure about glass as I haven't tried that out yet. There is some RGB on this mouse and that's just the logo. Kind of wished there some more RGB to this mouse but I guess that's the aesthetic they were going for here. The cool thing about this mouse is the quick disconnect charging adapter that comes with this mouse. It charges normally through USB-C connection however you can attach an adapter that will allow you to quickly attach/disconnect the charging cable to it. Works fine as a wired mouse (when charging) as well as when used wirelessly. The size of the mouse is a bit different than my other ones so it'll take a bit to get used to it. Other then that, I can't really find any cons with this mouse.
I would recommend this to a friend
Rated 5 out of 5 stars
Alienware computer mouse
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer mouse works very well. It is easy to use and setup.