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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 273 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the m16 R2 16" Gaming Laptop highly for its fast and responsive overall performance and impressive speed, with some appreciating its portability and decent battery life. The sleek and modern design and lighted keyboard are also well-received. However, some customers have concerns about the noise level of the fan and the laptop's heat dissipation, while a few find it slightly heavier than expected and have experienced connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 273 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming laptop. Excellent processor speed and the graphic card is also very good. Good price for its capabilities. The only thing is that battery drains fast, but that's okay for such a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Out of this world

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It legit plays everything I have thrown at it without any issues. Most current COD, Marvel Rivals, runs Xbox game pass easily. I’ve experience no issues at all since having it. The design looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good buy for gaming and graphic design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. I’m able to multi task with adobe and 3d modeling software with no issues. Mine came with the new Indiana Jone game which runs perfectly. The fan runs a little loud on and off when it’s overclocking, but that doesn’t bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Nice laptop for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer! Haven’t used it much for gaming but with work and school it is fast and easy to use. Great for coding and engineering 3D graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    alienware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a present for my son ,we didnt know the brand, and he is very happy with the laptop , we loved de design , and it seems to work perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Noise level

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs little warm bought cooler pad for it . Fans little loud too . But it’s taken everything I’ve thrown at it with ease

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall a 4.5 *

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the laptop overall. The mouse trackpad could have been better. With Optimus and battery-saver on, I can get around 4 hours for non-gaming tasks. Fans are loud but it's ok.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Noise level

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful laptop. Can play almost anything you throw at it. The only downside is how loud and hot it gets…but that is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    … cant say enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs hot so definitely get a cooler fan. It wont play new games like a 4090 so it definitely gets hot. Play on the recommended settings and definitely get 32gb of ram or make plans. Beautiful display. 4070 is a great price point. I love it for the price. 5/5 for the cost

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this gaming laptop. I can take it on trips and still game in my hotel room! Graphics are amazing as well as storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, runs the games I need it to run without any issues. Battery life is much better than my previous laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Blew me away with quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics OMG! Speed… OMG , this laptop is the… if you catch my drift. the quality of the laptop case is tough , strong , sturdy and doesnt feel cheap at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good purchase. Wait for a sale, happens frequently

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming PC! Terrific ability to upload HDMI video to TV and play…. Loud as heck for sure but obviously needs the fans. Play with your power cord plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Powerful on graphics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power PC! I use this PC to crunch a lot of graphics in my design work. So much faster than my last one. The Geek squad helped set it up for max performance. Definitely recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Alienware M16 R2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this device because of its impressive performance, stunning visuals and solid built and also because of it's sleek design, Also it got High quality display and excellent gaming capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fantastic! It’s fast, powerful, and perfect for coding or multitasking. Sleek design and excellent performance make it a top choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. So far, so good. The internal cooling fan gets loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very fast no lag Laptop is great for gaming and for editing

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Noise level

    Rated 2 out of 5 stars

    How the mighty have fallen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Alienware laptop several years ago, and man rhat rhing was great. Beat computer ive ever owned. Had zero issues, but eventually just got too old. Sad. Knew i was buying another Alienware, because rhe brand earned my loyalty. And boy was i wrong. Two major issues with this computer. First, the fans. They are pretty loud. Run anything that requires a modicum of memory and the fans are going to run a lot. But also, every now and then, theynjist dont run at all and thr laptop gets awfully hot. How to get rhem to run again? It takes a restart. And the second problem is the speakers. Periodically, they just stop working. No sound whatsoever and who knows what rhe trigger is. That also takes a restart to get them back going. So yeah, not thrilled with this purchase. Congratulations, Alienware, you officially lost me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Great laptop overall

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and games. The fans do get loud when running intensive tasks, and it also gets pretty warm.

    I would recommend this to a friend
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