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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 48 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the sound quality of the Vertex Wired Stereo Gaming Headset, with many praising the audio experience and noise cancellation. However, some users reported discomfort, noting that the headset caused ear pain or sweating. The positive feedback on sound quality significantly outweighs the negative comments regarding comfort. Overall, the headset seems to provide a good audio experience for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is great … love it would buy more but they ran out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for blocking out noises

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it needed to do. Used for listening to the computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for 3 months. Then just stopped working. Luckily I bought the warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NICE HEADPHONES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having a difficult time getting the mic to work. Still working in it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect information in description.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect information in description. The description says that this can be used with a USB or a common laptop headphone jack. It cannot be used with a headphone jack.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online because it clearly states there is a 3.5 mm adapter. However when I went to pick it up it had only USB. Which I found out when I got home so I had to drive back returning it. Which wasted a fair amount of my morning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY CHEAP HEADSET THAT DOES NOT WORK FOR XBOX ONE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No 3.5 mm jack-USB only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones. I bought them for my daughter. Neither the pics nor the description indicated that the headphones were usb. I'm extremel disappointed and back they go tomorrow.

    No, I would not recommend this to a friend
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