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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers appreciate the 13.5" 3K Touchscreen LCD Wi-Fi Digital Photo Frame for its excellent image quality. Users find the clarity of the display to be a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 63 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Go for the cheaper one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame works good. Only prob is you have to msg them thru msnger on Fb for them to pair it I msged on July 25 & still haven’t heard back even tho it said would get back to you in a few hrs. My boyfriend got this one bc it had this feature. DONT WASTE YOUR MONEY GONFOR THE CHEAPER ONE THAT DOES IT THRU THE APP. I can upload thru the app but that’s all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for grandparents to receive updated photos whenever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my mom and she loves it! It is on the wall in the livingroom and she uses it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Average at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great however the software is poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in a few short weeks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame stopped working within a few shorts weeks. My husband bought it as a gift and lost the receipt. We are out $264.99! I do not recommend this frame. If you chance it, keep your receipt!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality is not it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was a big issue when I bought this product, when I would upload a video or picture the image quality was blurry. Not only that but the software is extremely old & difficult to use. Not simple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to view family photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my wife, but the entire family is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing its got great clarity to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent. Didn’t look as good as I think 3k should. Interface is a little tricky and the app to upload pictures is really bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great screen quality! Plan on buying more as holiday present!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love all the pictures in one simple frame!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GOOD DF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Digital Frame is really nice. Picture is crisp and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slim and Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High resolution and slim design makes it ideal for homes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Software/ firmware needs updating. Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to connect it to my wifi to preload pictures. After entering my password the device shows that I am connected; however, on the next page it states "please connect to the network, click refresh button". No matter how many times I've refreshed the page, it does nothing. I have tried looking for a factory reset button, but it doesn't exist. I have tried resetting my internet modem and nothing changes. I have tried forgetting the connection and re-entering the password multiple times, yet nothing changes. In addition, I have noticed bubbling (as if the touchscreen wasn't sealed tightly) around the matted part of the frame. I purchased this frame brand new for an in-store order pickup. It also looked like the box was in rough condition with holes found in the plastic covering. Either go in-store to find an undamaged product or just don't with this brand. Unfortunately, I will be returning this and buying from a different brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Photo frame.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Photo frame. Lot of features. Only the app is not user friendly . it's need an update surly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return, will not turn on. Got it as a gift for my wife

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Best picture quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this frame is incredible. It's light weight, sleek, and looks great on our kitchen counter. The APP is easy to set up and intuitive. Sending pictures to the frame was super easy. I'm loving this and will get it for my parents so I can send them pictures of my kids often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Aluratek digital picture frame.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my digital picture frame. I do not have to worry about having enough space on my walls for a physical picture. Not only that, whomever I share my frame with can add pictures of their own, seemlessly. I actually woke up this morning and have pictures of my grandchildren that my daughter shared overnight!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the video with all the large pictures of my loved ones. I have it on the table next to my lounge chair.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best LCD Digital Frame - Easy to use and setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated 5 out of 5 stars Beautiful screen and 2k/3k quality! “Wanted to give my parents a WiFi frame with high resolutions. Look no further, this Aluratek frame is 3K quality. Setup is easy and there’s no remote needed as It’s touchscreen. I couldn’t believe how vibrant the pictures appear on the frame. My parents love the frame! Spend the extra money it’s worth it”

    I would recommend this to a friend
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