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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers highly value the Live Ultra 2K HD webcam's superb video quality and ease of use. Many appreciate the crisp, clear images and straightforward setup process. While some users experienced inconsistencies with the autofocus feature, the overall positive feedback highlights the webcam's strong performance in delivering high-resolution video.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 511 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good image quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image Quality good, but lost connection too often...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera/Microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I used it, people on Zoom couldn't hear me. I ended up calling the company and got a really nice young man who didn't believe I was 74 (I played the "old" card), and helped me. I had to change the settings and tried it out with a friend who has a Zoom account, and she could hear me, so hopefully it will work the next time I have a Zoom meeting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as clear as i thought it would be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and start using. Only issue is clarity. I was very surprised on the resolution especially since it was marketed as 2K. Which I felt would be better than 1080p. But once I got it setup it was very grainy. Im not sure if it might have been the application I was using it for or just the camera. Other than that it was a OK web cam

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Camera good; mic bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great, but it may as well not have a mic. I had to hold it 1” from my mouth for the mic to work, but thats not feasible as a webcam. I called the company and some guy talked about how its not a studio quality mic and that I could get some kind of amplifier. And then he said that would end up costing alot so I should just take it back, which I did. Evidently alot of reviewers had this problem. So if you need a mic, don’t get this. If all you need is a camera, then it will work. So becaue it doesn’t work as designed, I’m giving it the lowest rating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal at clearance price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this webcam on clearance. For the price ($65), it's quite nice. I am thankful for the privacy cover. The auto focus seems to work. At MSRP, I would not purchase this camera, however. There are much better options in the $100 price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inaccurate price matching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed another product at the same time of purchase. They both were on daily deals and they would not honor the daily deal price. had to call customer service three times for a $12 discount that should’ve been around $60. It’s a good product And the rating is more reflective of the customer service and not the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aluratek Camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good for what it’s worth, I like the design and how it autofocus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blurry videos and a waste of money which is why I bought tge unit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing steal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this one on sale and I needed a new webcam as my previous one finally bit the dust. This was such a huge improvement for my replacement and just a simple plug and play for it made it super fast and easy to use. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good for school and to stream games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality could have been much better for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the Job Done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected another tech hassle but it was recognized by Win 11 and connected without issue. I appreciated the long cord. Would like to have color and saturation control but it only has brightness and contrast. That could be a Win driver issue. Middle of the road image quality. Not bad and not great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine on setup, but I haven't had an opportunity to use it yet.

    I would recommend this to a friend
  • Cons mentioned:
    Focus

    Rated 2 out of 5 stars

    Horrible Autofocus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality is ok. The autofocus is terrible!!! It constantly adjusts focus in a way that distracting to everyone. Returning it and would not recommend unless you can ignore that distraction.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great in value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and also a great price. So happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera is Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Camera, the bracket attachment could be a little better, but overall works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay camera for the money. Overall is a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ptoduct. Easy setup, great quality. Work on all my products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little webcam!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this webcam on sale for Black Friday and it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webcam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic webcam. Nothing that special. Decent quality build. 1080

    I would recommend this to a friend