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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers highly value the Live Ultra 2K HD webcam's superb video quality and ease of use. Many appreciate the crisp, clear images and straightforward setup process. While some users experienced inconsistencies with the autofocus feature, the overall positive feedback highlights the webcam's strong performance in delivering high-resolution video.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 511 reviews
  • Rated 2 out of 5 stars

    Poor picture

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with quality of this item. Not many features either

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as it didn't meet my needs for a special project.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I didn’t like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera wasn’t what I expected the quality wasn’t HD.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy off brand cam.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No software download and is nowhere near 2k video. The white balance is so bad I looked like a ghost when using the cam. Absolutely zero features with this camera. Just save yourself the time and get a Logitech webcam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't returnable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No working within a month, and no return is available

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fine. The microphone does not work well at all. Tried it with Zoom . People on the other end can barely hear us. Even when we bring the mic up to your mouth. The audio is crap! Total waste of money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Itis trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product never could be found by my computer. I didn't open package till after the 15 days were up so would have been no way to see if product was compatible but what does a company like best buy care they got your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the first month, then stopped working completely

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aluratek webcam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality picture. Couldn't get camera situated to frame participants properly. Microphone wouldn't work. Took it back for less expensive Logotech that works wonderfully.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent hours trying to get the mic to work. Geek Squad tried to get it fixed. Couldn't get it to work after spending time with Geek Squad. Still the same issue after testing on Zoom. Sending back to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    There’s better out there.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly any quality difference from a 1080 camera. Screen mounting is a joke. Basically just balances on top of the monitor. Ridiculously low audio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE waste if money. In a world where phones and other products come stock with great cameras this is a big letdown. Poor picture quality and poor mic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Think About It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible image quality, tried with multiple devices and was not impressed. Have had 720p webcams with higher quality. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic Doesn't Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone sounds like I am at the bottom of the ocean. Bought it for work, and it is unusable. Returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and it broke within the first two weeks. It snapped in half when trying to hook onto laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is poor quality. Multiple issues when conducting video calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caveat emptor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it's working. Feels like we're stuck with it. Don't know what else to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aluratek webcam

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webcam would not work or hook up to computer. Video was useless. Would not buy again - waste of money:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image projected on screen is backward and also microphone does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very over exposed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image was very overexposed, made my skin look like I was glowing

    No, I would not recommend this to a friend