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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 511 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers highly value the Live Ultra 2K HD webcam's superb video quality and ease of use. Many appreciate the crisp, clear images and straightforward setup process. While some users experienced inconsistencies with the autofocus feature, the overall positive feedback highlights the webcam's strong performance in delivering high-resolution video.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 511 reviews
  • Rated 1 out of 5 stars

    Craptastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible camera. Don’t waste your money. Washes you out, no matter what you do to change lighting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid. Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound and video quality. Looked grainy and sounded like I was in a cave.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality I returned it. It did not work and had defect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice on my part i guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as described not the resolution specified and grainy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible web cam.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sucked. Returned and ordered from Logitech to get better everything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get the microphone to work. Would not keep as a camera either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was returned, Found it half price somewhere else.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money . Returned it! Terrible picture.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a while ago and regret not returning it right out of the gate. It constantly gets static and pixelation in the image, coworkers I was on video calls with said I sounded a milion miles away. This forced me to turn my camera off so I could move the unit closer but then was basically shouting into it. It's easy enough to use; just plug it in. But it started having issues after about three months and then this camera ended up being completely useless after less than a year. I'll be switching back to a Logitech.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good quality for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty happy with this webcam. It has two minor issues: 1) the joints on the arm are a tad loose so sometimes it doesn't quite stay where you put it and you have to readjust but it's not a big deal. 2) The built in mic picks up the sound of the autofocus gearing, so if you move around too much and cause it to refocus, your callee will hear the clicking sounds. This is pretty annoying, so I turned off the autofocus through the device driver. Other than that though, it has great picture quality and good sound quality for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Great webcam to improve video quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I could have a camera on my main monitor. Super clear image. Very compact. Wish it had a better attachment method but I can make due.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and video quality is very good. I've only used it during the daytime, and it handled the light levels well. The auto focus doesn't seem to do a bad job so far. The microphone isn't good. I have to be right next to it for people to hear me on various apps like discord. That's ok for me because I use a headset anyway. Super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    I would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't interfere and is not obtrusive. Good for the price. Works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pretty amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a relatively new MacBook that I got to work from home with due to the current status of the world. A big part of that is zoom meetings, presentations, and also chats with clients. The one the came inside my laptop isn’t the best quality so I checked here to see what’s available. I ordered this one to see if it would make a difference and it totally has! The light exposure is a lot clearer and no picture lagging at all. I would recommend this investment to any business professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Highly recommend this webcam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome webcam! Ready to use right out of the box and connected to my Macbook with ease. The mount works with my Joby camera mount too. Such clear picture and video. They could have made it look a bit more modern though...or added a privacy shield for when it's not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Easy setup and great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in Jan 2022 as an addition to my laptop webcam as I need the flexibility to move the cam around while using the laptop. I have a tripod for it as well. The webcam was easy to setup and has great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Does what it says, no bells/whistles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. wish it had an indicator light for when its recording, but it comes with an attachment cover for privacy... for video. not sure how that works for audio. pictures sharp, exposure seems wonky. running on a m1 Mac mini. on sale at time of purchase so the price makes sense for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good webcam great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great holiday price, I like the auto-focus feature, the privacy lens cover that comes in the package. The base design can be a little bit better to hold the cam in place. Video quality is good, I wish Aluratek had a software to customize the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a virtual NYE get together, Very easy setup (just plug it into the computer). Worked great! And has a wide focus so the whole family got into the video. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Focus

    Rated 4 out of 5 stars

    Love it but I can’t live w/continuous auto-focus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera. The sharpness is amazing BUT it keep constantly refocusing and focusing. Can anyone help me figure out how to have it just focus one and stay?

    I would recommend this to a friend