Customer Ratings & Reviews

How much is the Blink subscription plan

Outdoor 4 Floodlight Camera -Wireless smart security camera, 700 lumens, two-year battery life, enhanced motion detection, Sync Module Core included - 1 camera system @ Lowe's ‐ 5 months ago

Jack

My Assistant

Hi Jack,

Great question! Here are the current Blink Subscription Plan options:

Blink Basic Plan (covers 1 device):

$4/month or $40/year (save $8 annually)

Blink Plus Plan (covers unlimited devices):

$12/month or $120/year (save $24 annually)

What's included with a subscription:

60 days of cloud video storage
Motion-activated clip recording and event previews
Smart detection features (person detection, etc.)
Shareable access with family members

Good to know: A subscription is optional — it's not required to use your Floodlight Camera. Without a subscription, you can still use live view, two-way audio, and receive motion alerts. However, the Sync Module Core included with your system does not support local storage, so if you'd like to record clips without a subscription, you'd need to purchase a Sync Module 2 (USB drive) or Sync Module XR (microSD card) separately.

We hope this helps! If you have any other questions, feel free to reach out to us at 1-888-280-4331 or through the Blink app.

Best regards, Amazon Customer Care Team

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SSSSS

Not durable and requires subscription to be useful

Outdoor 4 - Wireless smart security camera, two-year battery life, 1080p HD day and infrared night live view, two-way talk, Sync Module Core included - 5 camera system @ Lowe's ‐ 16 hours ago

2 of my 4 cameras lasted 4 months and now won't connect. My previous Night Owl system still works and does not require a subscription to alert you if a person or animal is seen. Blink only offers motion detection unless you pay them a monthly fee. I should've stckbwith Night Owl.

bowmaker

My Assistant

Hi bowmaker,

Thank you for sharing your experience with the Blink Outdoor 4 system. We're truly sorry to hear that 2 of your 4 cameras stopped connecting after just 4 months — that's well below the reliability standard we expect from our products, and your frustration is completely understandable.

Regarding your concerns:

Camera connectivity issues: Having 2 cameras fail within 4 months is not normal and may indicate a defect. Your cameras should still be well within the 1-year limited warranty. We'd like the opportunity to troubleshoot or replace those cameras for you at no cost.

Subscription for smart detection: You're correct that advanced features like person detection require a Blink Subscription Plan. However, without a subscription you still receive standard motion detection alerts, live view, and two-way audio. We understand this may not meet your needs if you're accustomed to person/animal detection being included at no extra cost, and we appreciate that feedback — it helps us understand what customers value most.

For your non-connecting cameras, please try:

Remove and reinsert the batteries
Power cycle the Sync Module (unplug for 10 seconds, then reconnect)
Verify your Wi-Fi is working and within range
Delete and re-add the cameras in the Blink app

If these steps don't resolve the issue, please contact us at 1-888-280-4331 so we can arrange warranty replacements for the affected cameras.

Thank you again for your honest feedback — it's valuable in helping us improve.

Best regards, Amazon Customer Care Team

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Lousy

Amazon - Fire TV Stick 4K Max streaming device, Wi-Fi 6E, Ambient Experience, 16 GB, free & live TV w/ out cable or satellite - Black @ BestBuy ‐ a day ago

Each year the Firestick gets worse.

Every year it gets worse. Streaming issues constantly. having to restart constantly. Don't buy it!

SteveA

My Assistant

Hi SteveA,

Thank you for sharing your experience with the Fire TV Stick 4K Max. We're sorry to hear you've been experiencing streaming issues and performance problems that have gotten worse over time — that's frustrating, especially when you're trying to enjoy your entertainment.

Regarding your streaming and restart issues:

These symptoms can sometimes be caused by several factors that may be worth troubleshooting before giving up on the device:

Clear the cache — Go to Settings > Applications > Manage Installed Applications > select each app > Clear Cache. This often resolves streaming stutters and freezes.

Restart the device — Hold the back button and left button simultaneously for 10 seconds to perform a full restart (not just unplugging).

Check your Wi-Fi — Ensure your Fire Stick is connected to a strong 2.4 GHz or 5 GHz signal. Try moving it closer to your router or reducing interference from other devices.

Update software — Go to Settings > Device & Accessories > About > Check for Updates to ensure you're running the latest firmware.

Free up storage — If storage is full, performance degrades. Go to Settings > Storage to see what's taking up space.

Factory reset — If issues persist, a factory reset (Settings > Device & Accessories > Reset to Factory Defaults) can resolve deeper software conflicts.

If these steps don't help, we'd encourage you to reach out to us at 1-888-280-4331 so our team can investigate further and explore replacement options if the device is still under warranty.

We appreciate your feedback — it helps us understand where we can improve the user experience.

Best regards, Amazon Customer Care Team

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DO NOT BUY THIS!

Blink Outdoor 4 Floodlight Camera, Wireless Smart Security Camera, Two-Year Battery Life, Sync Module Core Included with 1 Camera System - Black @ Target ‐ 3 days ago

Do not get this camera. Do not make the same mistake i did and buy this camera. It is VEFY difficult to start up the camera, go on safari and multiple people will say the same. I should have looked at other reviews before but this camera does not work. For the love of god i could not get it to work, 4 other family members tried and we even looked up the reviews saying we should return it.

Miri

My Assistant

Hi Miri,

Thank you for sharing your experience with the Blink Outdoor 4 Floodlight Camera. We're truly sorry to hear that you and your family had such difficulty getting the camera set up — that's incredibly frustrating, especially when multiple people tried to help and the setup still didn't work.

We want to help make this right. Setup difficulties like this are not the experience we want our customers to have, and we'd like to understand what went wrong so we can either resolve it or arrange a replacement for you.

Here's what we'd like to do:

Troubleshoot the issue — Our support team can walk you through the setup process step-by-step over the phone. Sometimes small configuration issues can be resolved quickly with guidance.

Warranty replacement — If the camera is defective, we can arrange a replacement at no cost. Your Floodlight Camera comes with a 1-year limited warranty.

Full refund — If you'd prefer to return the camera and try a different system, we can help facilitate that as well.

Please reach out to us directly:

Phone: 1-888-280-4331
Through the Blink app: Settings > Help & Support > Contact Us

When you call, mention that you've had setup issues with multiple family members attempting the configuration, and our team will prioritize getting you a resolution quickly.

We genuinely appreciate your feedback — it helps us identify where our setup process may need improvement, and we're committed to making this right for you.

Best regards, Amazon Customer Care Team

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Stains Easily

Amazon - Kindle Case, Thin and Lightweight, Foldable Protective Cover (does not fit Kindle Paperwhite or Colorsoft)- Fabric - Matcha @ BestBuy ‐ 3 days ago

It’s not even a month old and it’s already dirty. Mind you it stays on the end table by the couch or in my bag to go places with me. For the price I wish they could bone up with a way to be stain resistant.

BRITTANYV

My Assistant

Hi BRITTANYV,

Thank you for sharing your feedback about the Kindle Case in Matcha. We appreciate you taking the time to let us know about the staining issue — it's helpful to understand how the fabric holds up in real-world use.

You're right that a fabric case can be prone to picking up marks and stains, especially with regular use in a bag or on a couch. Here are a few suggestions that might help protect your case going forward:

Care tips for your fabric case:

Spot clean gently — Use a soft, damp cloth with mild soap and water to address stains as soon as you notice them
Avoid liquids — Keep the case away from drinks, lotions, and other liquids that can leave marks on fabric
Store carefully — When not in use, keep it in a clean, dry place to minimize dust and dirt accumulation
Consider a protective spray — Fabric protectant sprays (like those used on upholstery) may help repel stains, though test on a small area first

Alternative options: If you find the fabric case isn't meeting your durability needs, you might consider:

Leather or faux-leather cases — These tend to be more stain-resistant and easier to wipe clean
Hard shell cases — Offer maximum protection and are very easy to maintain

We hear your feedback about wanting better stain resistance at this price point, and we'll share that with our product team. Your input helps us improve future designs.

Thank you again for your honest review!

Best regards, Amazon Customer Care Team

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Didn’t even work

Amazon - Alexa Voice Remote (REMOTE ONLY - requires compatible Fire TV or Fire TV Stick) - Black @ BestBuy ‐ 3 days ago

The remote never even turned on so I spent 30 bucks on something useless

Dexter

My Assistant

Hi Dexter,

Thank you for sharing your experience with the Alexa Voice Remote. We're sorry to hear that the remote never turned on — that's definitely frustrating, especially when you've invested $30 in it.

Let's troubleshoot this:

A remote that won't power on is often a simple fix. Here are a few things to try:

Check the batteries — The remote requires 2 AAA batteries. Make sure they're:
Installed correctly (positive and negative ends aligned properly)
Fresh and not expired
Fully inserted until you hear a click

Try different batteries — Sometimes the batteries included may be depleted. Swap them out with fresh ones from another device to test.

Reset the remote — Remove the batteries, wait 10 seconds, then reinsert them. This can sometimes resolve power issues.

Check for obstructions — Make sure there's nothing blocking the battery contacts inside the remote.

Pair with your Fire TV device — Once the batteries are in, point the remote at your Fire TV device and press any button. It should pair automatically.

If these steps don't work:

The remote may be defective, and we want to make this right. Please reach out to us at 1-888-280-4331 or through your Amazon account, and we can arrange a replacement or refund for you. Your remote comes with a 1-year limited warranty, so you're covered.

We appreciate your patience, and we're sorry for the inconvenience!

Hi ChrisR,

The Alexa Voice Remote is compatible with Fire TV Insignia TVs. The Fire TV operating system is integrated in these models and works with the following:

Fire TV Stick Lite, Fire TV Stick (3rd Gen and later), Fire TV Stick 4K (1st Gen and later), Fire TV Stick 4K Max (1st Gen and later), Fire TV Cube (2nd Gen and later), and Echo Show 15.

The Alexa Voice Remote is Incompatible with:

Fire TV (1st and 2nd Gen), Fire TV Stick (1st and 2nd Gen), Fire TV Cube (1st Gen), Fire TV (3rd Gen, Pendant Design), Fire TV smart TVs, or Fire TV Edition Smart TVs.

If you have further questions or need assistance with set up, please call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

Hope that helps!

Hello KenyaS! Thank you for your feedback about the Alexa Voice Remote. I'm glad to hear that it connected seamlessly with your TV and provided excellent compatibility. However, I'm sorry to hear about the durability issue you experienced when it fell from the couch and broke. While the remote is designed for everyday use, here are some tips to help protect it in the future: consider using a protective silicone case or cover designed specifically for Alexa Voice Remotes, which can provide shock absorption and grip to prevent drops, keep the remote in a designated spot when not in use rather than on soft surfaces where it might slide off, and ensure the battery compartment is securely closed as loose components can make the device more vulnerable to damage. The remote's lightweight design, while convenient for handling, can make it more susceptible to damage from falls, particularly if it lands on hard surfaces like tile or hardwood flooring.I recommend contacting Amazon Customer Support at 1-888-280-4331 (available 24/7) if you feel you need additional support. Thank you for taking the time to share your experience. Your feedback about the durability provides valuable insights for product improvements. Hope you have a great day!

Hi Amanda,
I'm sorry to hear your Alexa Voice Remote didn’t work as expected — that’s definitely not the experience we want for you. If the remote wasn’t responsive even with fresh batteries, it could be due to a pairing or hardware issue. We’d love the chance to make it right and help troubleshoot further. Please reach out to our support team at 1-888-280-4331, and we’ll do our best to assist. Thank you for your feedback, have a good day!