Customer Ratings & Reviews
- Model:
- B09ZXLRRHY
- SKU:
- 10496962
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Love this Dot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for the most part. It replaced an Echo Dot that speaker was scratchy. This does not seem to have the listening range as the dot
I would recommend this to a friendMy mother is having fun with this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for information, announcements, grocery lists etc. I have to remind my mother that she doesn't have to keep thanking Alexa. LOL
I would recommend this to a friendA Little Frustrating to Use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good sound, but constantly turns off the music without command because of "inactivity." ??? Very irritating IMO. Wil only recommend to others with some caution.
I would recommend this to a friendWorking awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so fun and useful the baby loves when alexa talks and it helps me with work and timers and everything else
I would recommend this to a friendNeed work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs some work doesn't listen to commands, and could have a much quieter setting for its volume
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AlexanderJ. Thank you for your feedback about the Echo Pop. I'm sorry to hear you're experiencing issues with voice command recognition and volume control. To improve voice recognition, try positioning your Echo Pop away from walls, speakers, or other sources of noise, and ensure it's not placed near air vents or fans. For better responsiveness, you can also try a factory reset by pressing and holding the Action button for 25 seconds. Regarding volume control, while the Echo Pop has 10 volume levels, you can make fine adjustments by using specific voice commands like "Alexa, volume 1" or "Alexa, volume 2" for the lowest settings. You can also adjust the volume precisely through the Alexa app by going to Devices > Echo & Alexa > selecting your Echo Pop > Settings > Audio Settings. Thank you, and I hope these suggestions help improve your experience with the Echo Pop.
Awesome service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent item super helpful i love it and it wasn't expensive the guy from the store that help me was helpful
I would recommend this to a friendNice addition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to the house, have one in every room. Put this one in the guest room and no complaints.
I would recommend this to a friendMy first Alexa, not my last.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shes really cool! Knows how to listen well and trustworthy when it comes to reminders. Ask her anything, you wont regret it
I would recommend this to a friendAlexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Muito bom ter Alexa em casa ela é super útil e nos ajuda em tudo, existem inúmeras funções
I would recommend this to a friendEcho Pop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my newest Alexa product. Have unlimited Amazon Music for free, awesome Deal with Best Buy
I would recommend this to a friendDoriellen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Mr granddaughter so she could listen to music in her room. She loves it!
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well! my grandma is loving it and uses it all the time for music and to call us!
I would recommend this to a friendGood Overall
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as loud as I thought it would be and glitches sometimes.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Jessie. Thank you for taking the time to leave a review on the Echo Pop. I am sorry to hear about the issues you are having with the device and have some recommendations to try and help. For volume concerns, the Echo Pop is designed as a compact smart speaker optimized for smaller spaces like bedrooms, dorm rooms, or offices. To maximize volume output, try these steps: ensure the device is placed on a hard, flat surface rather than soft materials that can muffle sound, position it away from walls or corners where sound may be absorbed, and verify your volume is set to maximum by saying "Alexa, volume 10" or using the volume buttons on the device. For the glitching issues, here are several troubleshooting steps: Check that your Echo Pop has a strong, stable internet connection (weak Wi-Fi can cause performance issues). Restart your device by unplugging it from power, waiting 30 seconds, then plugging it back in. Ensure you have the latest software updates by opening the Alexa app and checking for updates under Device Settings or by saying "Alexa, check for updates". Move the device closer to your Wi-Fi router if possible to improve connectivity. If these steps don't resolve the glitching or if you continue to experience performance issues, you can reset your Echo Pop to factory settings, which often clears up persistent problems. If you're still experiencing difficulties after trying these solutions, Amazon Customer Service is available 24/7 at 1-888-280-4331 to provide additional support. Thank you and have a great day!
Helpful and enjoyable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought of purchasing an echo, but I'm finding it very helpful with every day questions and enjoyable music on the spot.
I would recommend this to a friendLove it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never used an Amazon Alexa before this one. I’m definitely going to buy one for every room
I would recommend this to a friendCool Gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying this little gadget! So much that I bought a few others for the kiddos! There are so many useful functions with Alexa.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a google home to me its way better they it i used it daily it give it updates you came change alarm
I would recommend this to a friendI liked it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Echo Pop. Not as many features as the Dot but it works pretty well in my bedroom.
I would recommend this to a friendGarland
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had an Amazon device. But this is the stuff. I got 2 and fell in love with this thing Great for music,making calls .etc.
I would recommend this to a friendAlexa is a fun helper!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Echo Pop. Asking Alexa to turn the TV on and off and to find programs for us is fun. She is very responsive!!
I would recommend this to a friend