Customer Ratings & Reviews

Purchased for viewing Amazon prime. Loaded a couple apps and set it to sleep. When I returned a few hours later it was stuck in a perpetual boot and was not recoverable. I will get another as I like the features and price point, just a little soured by this first impression. I'm checking that I would not recommend to a friend but am hoping this will change with the second one. to be continued...

I have way more buffering with this device than I do with my Apple TV 4 gen. It works just not well. I have a glitch with this unit every time I use it. That indeed takes away from the user experience.

I had trouble with the device interfering with my internet connection. It would cause my wifi to disconnect. I could not toggle between the device and other devices. After I figured it out it works fine

Nothing really great about it. It's basically a box to watch Amazon on demand. I have a smart tv, so to me this useless.

I was quite disappointed when I began working through the menus and discovered that my 2 year old Roku 3 was far more intuitive. Roku also allows searches of all of your subscribed services. If I am already paying a subscription fee to Netflix or HBO NOW and I can watch a tv show or movie without additional cost why should I pay Amazon to watch it? I am a fan of Amazon services and a Prime member but I also don't want to throw my money away. Roku is still the best.

It works well when I use it everyday. However, it does not turn on when I do not use it for a few days. I pull out its power code and then it works again. I am not sure if I better to ask to replace it.

Easy to use.Easy to connect with cellphone and tablet to play YouTube. The product said it will upscale to 4k quality but the picture show on the TV is the same as regular product without 4K.

After reading how fast this unit was, I was highly disappointed. My Roku 3 leaves the Amazon Fire Tv in the dust. It takes forever to load up, then freezes several times while being used.

I'm still not sold on the value of the product. Most smart TV's seem to have a lot of very similar apps. Other than the voice remote which is nice not sure what this is getting me.

I purchased the firebox for tv in living room. I later purchased fire stick for bedroom. The box downloads faster. Amazon has lots of good movies and tv shows. Excellent music selection

Netflix app runs great no buffering and good HD quality. Amazon app and movies have their issues. But overall I like my fire tv. If only Amazon ran like Netflix then would be 5 stars.

Love it, but at times it just goes black. I have to unplug and hook back up order for it to work, sometimes multiple times. Same with the reg fire stick that i have on anther TV.

Price was right. Bought it mostly to be able to watch movies but the quality of the movies is not as good as I had hoped which is the main reason behind my average rating.

Owned roku for years. Bought fire tv to root to watch free tv and movies. Only a few apps vs roku. Roku-user friendly more apps. Fire tv- free movies, free recorded tv

Although faster than the stick and smart tv apps, it still needs more on stability and better connection for everyday use. Mot worth it if it was more expensive. Still ok.

I was too excited to get my very first Amazon Fire Tv. The one that I got was broken and couldn’t even exchange it since they were out of stock and it all ended there

Decided to spend the extra money to get the model with more processing power for games. Other than the occasional heating up and the unit freezing, it serves its purpose

Its an okay product. It is geared towards amazon users. Doesn't have apps that roku or apple tv have. I got it for the direct now and it froze every time I used it.

Three star due to the fact that sometimes the fire tv remote doesn't work. I will then use my smart tv remote. Other than that issue, I would give five star.

Not user friendly. Sluggish, confusing, and extremely frustrating. Returned the item.