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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 5920 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Fire TV (2015 Model)'s ease of use, streaming capabilities, and performance. Many appreciate the picture quality, 4K support, and voice control features. Positive feedback also highlights the device's price, interface, and the wide selection of apps available. While some mention occasional lag, the overall experience is viewed favorably.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 5,920 reviews
  • Rated 3 out of 5 stars

    Great I really like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for anyone. Real happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a god but i have to pay 100 dollar a year is to bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied Overall but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to unplug it and wait 30 seconds every time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a ok system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I need to learn how to use it I would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like shopping at best buy in avon indiana

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WAY too much to go thru for so little!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was too high( so we found out). Customer service at Best Buy in North Myrtle Beach had very little patience with our questions, not enough questions answered. We later found out that this too is Best Buy policy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cut our cable in hopes to just use this product. However, we cannot view most things without logging into a cable source. So now it just collects dust. I guess if it was "jail broken" it might be better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Video quality lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Video quality on this is lacking compared to other streaming devices. In the plus side you can use kodi. I would get a roku if you don't plan on using kodI or a nividi shield if you plan on using kodi.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limited reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product after deciding to standardize on one streaming technology. I chose Roku because of reputation, the Best Buy salesperson's recommendation, and the included headphones with Roku.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed - No Echo control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I had read was a bit confusing on how the Echo can control it.. but low and behold it has the Alexa service built into it. The Echo CANNOT control the Amazon Fire TV which was the sole reason I bought it. Well.. also in hopes that HBO Now would have Surround Sound on it, but of course it didn't. So they're both at fault here and the reason why I returned it immediately. Since neither of the above worked, this made the device completely redundant with my Chromecast.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't stream very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time trying to stream movies even with a good internet connection ....was a little disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't do what i want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a fine item for most but i bought it for a specific application, the best buy employee said it would work but unfortunately it didn't.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is much slower than other similar devices on the market. The internet connection is not stable, even when direct in via Ethernet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    still working onit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot of time and subscribing to get the channels I want, so I will write another review next year when I got them all..hopefully !!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    lasted less than a yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the service when it works. several times it had to be reset and now it's finally dead. i've had it less than a yr now...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They work OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just prefer live TV. When you purchase these don't forget to buy an antenna so you can watch network TV and local news.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Concept Bad Remote Pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The supplied Amazon Bluetooth remote control will not pair back with the main unit. This is the second one I bought with the same issue. Re-Pairing the remote is quite simple per the instructions but to no avail. Had to use a android remote with a usb dongle to operate the unit. Going through batteries like crazy trying to get it to pair back up no more than three inches from main unit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would have bought Nvidia shield if in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ok. Will work but not what I wanted To controlled by Amazon

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Confusing for the novice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't figure out how to get free t.v without paying for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon - Fire TV (2015 Model) w/Alexa Voice Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Fire TV system was very easy to set up. I was actually surprised at how little the box was, and just how awesome the apps and downloadable games were that you can be use on the Amazon Fire TV. I ordered all my Amazon Fire TV apps online at Amazon and Google Play Store. I am an Amazon Prime and Google Play Store member. I bought this for one reason, and that's Kodi, it's an awesome app for Amazon Fire TV and Fire Stick, and for the sd card reader on Amazon Fire TV it's easy to install and get up and running. The Fire TV doesn't have any issues that I can't fix, and the controls and action and responsiveness to the remote are very smooth. Also the voice control works wonderfully. Highly recommend this product to anyone who wants to cut the cable.

    I would recommend this to a friend
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