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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 3.8 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Canary and Canary Flex Starter Pack's camera quality, with many praising the clear and high-quality images and videos. The ease of setup is another frequently mentioned positive aspect, described as simple and straightforward. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Canary and Canary Flex starter pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and start up where far easier than expected. Works very well, and is the best value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    These work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cams work better than most, and up to 5 cam for a year monitor is well worth the $99.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great image from cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and field coverage. Night and day image coverage is impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup cameras and simple mounting system. Anyone can use this system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't from Canary - Deceptive business practices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 Canary cameras 3 years ago. I've been fairly happy with them, but found Blink cameras battery life made them a much better option, so I TRIED to cancel my premium subscription with Canary. They make it very difficult to cancel and there website is deceptive. I went through the multiple pages to attempt to cancel my subscription, got to a screen that said "Cancel Premium Service" with a big OK button. Clicking the OK button takes you back to your home screen, which made me think it worked. It didn't and I wasn't aware until Canary charged my credit card. I contacted them the day after they charged my card and Canary refused to issue a refund. My strong recommendation is that you don't purchase Canary cameras and definitely don't give them your credit card into.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great, but okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera kit is a great deal if you are someone investing in the Canary ecosystem. The subscription plan is pretty expensive and after the changes in functionality for the cameras canary made to the for their non subscription users I think their are better options. IT is pretty easy to set up. The air quality alerts are useful. Sometimes the camera would lose connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canary is a great camera for inside your home, while the Canary Flex, being battery powered and weather proof, si a great option for outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the canary with temperatures and air quality. Flex goes out intermittently. So have to reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because I can check in and listen to kids and I’m updated when there is motion in the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought one already and needed to add 2 more locations. These are great at monitoring your properties

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I finished setting up Canary Flex, the live stream was horrible – everything was blurry. Contacted Canary, and they blame it's my wifi, internet, and/or ISP. Hmmm, that doesn't sound right. Why? Because I already had a Canary Flex, purchased several months ago, and it's not blurry compared to the new one! I'm guessing, they probably went to a cheaper route and got a low quality camera lens. Also, in order to take advantage of some features, you will need to get a subscription! Yeah, no thanks. So, I'll be returning this soon and try something else - perhaps Arlo Pro 2.

    No, I would not recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi AluminumOctane,

      There have been no changes to the imaging components on the Canary Flex, including the lens. It sounds like you may be experiencing differences between Watch Live and recorded video.

      The Watch Live in the mobile app uses an adaptive video quality technology that prioritizes minimizing the delay from real time. If the network connection isn't good, then the feed will be lower-quality in order to keep up with real time.

      The recorded video prioritizes high quality, so you'll get sharp video even in less-than-ideal networking/ISP environments. Prior to the rollout of our new and improved Watch Live last summer, all Canary video used fixed-quality technology, but the mobile apps have since moved to the newer implementation, which has resulted in a more real-time Watch Live experience. CanaryCo

  • Rated 5 out of 5 stars

    Camera for pets

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for pets. Video is activated on motion and great in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras we can watch our house and dogs from anywhere!Also it’s awesome night vision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Canary at two different locations. Easy to use. Easy to coordinate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this equipment so I can keep an eye on my home. It definitely does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Tired of them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad choice on my part. Don’t get these. Slooooooow notification when motion detected. I will go wired ADT Or something next time around

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing I can see how’s at my door with my canary security system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent value for the money on this starter pack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canary has excellent quality video for the price! I would definitely recommend this product to anyone! Own the 1st generation Canary All-in-One Home Security Device and it has served and protected my family for the last 3 years. Looking for the flexibility and safeguard the Canary Flex offers, including Outdoor-Weatherproof, Wire-free or Plugged-in. Another great experience with another Canary product; camera has a stylish design and solid, heavy construction with several location options due to it's clever flexible mounting alternatives. Setup was a cinch, and I had it up and running in no time. A+, no problems what-so-ever. Excellent value for the money on this security cam. Glad I bought it.........

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Get the Arlo Pro 2 Instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to have a plug and play setup. But, I found that the video was erratic and unstable recordings. Returned and bought the Arlo Pro 2 and it was significantly more versatile, very stable recordings/playback and just overall much better than the Canary.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Initially, this company was could. However, as they keep adding more “features”, they’ve been changing what’s free. At this point, I stopped using it and will recycle it soon!

    No, I would not recommend this to a friend
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