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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 642 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention how the MagGo charger is fast charging, magnetic, and portable. It also serves as a stand for the phone. However, some customers have concerns about the charger overheating and getting hot while in use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 642 reviews
  • Pros mentioned:
    Fast charging, Magnetic
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A good quality battery pack

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I’m really impressed with the Anker MagGo Portable Magnetic 5000 mAh Battery pack. It was built specifically for the iPhone 12 and 13 (but I’m sure it will work with Android) because it is able to magnetically attach to the back of the phone and charge it wireless (at a very good rate) For the most part it works really well, I can see it would be a problem if someone has a really thick case, but for my thin case it’s able to attach and charge pretty well. In terms of dimensions it is a little bigger than a credit card, and a little bit thicker than an iPhone. It is well-built and feels premium and not just a cheap plastic battery pack. The capacity is not the greatest clocking in 5000 mAh, for reference my iPhone 12 comes in at roughly 2800 mAh, and then iPhone max has roughly a 3700 mAh battery capacity. What does this all mean? It means you’ll be able to charge your iPhone 12 about 1.8 times and a Max 1.4. In conclusion, I highly recommend this little battery pack, for the quality, features, and price. I would not recommend it for someone that is looking for a bigger battery pack with more capacity however.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed. Upon receiving the charger I plugged it n and made sure it was 100%. I then attempted to attach it to my iPhone 13Pro. It would attach and the charging symbol came on but almost immediately it would go back off. Turns out this is because the 13 pro has a larger area set off for the camera array and the magnets in the charger are too far from the top edge to make good contact with the charging area in the phone. I finally got it to a place that it did continue to charge the phone and it took about 2 hours to charge from 49% to 100%. After removing it from the phone I plugged it back in to it’s charging cable and it had drained all the way down to one charging light on the unit. I then left it to charge back up. After about 2 hours I checked on it’s progress and it was still on one indicator light so I left it alone again. I checked it again a couple of hours later and it was still blinking one charging light. Thinking that can’t be right I unplugged the unit and plugged it back in and now it showed it had three lights (out of five). So I left it again overnight and when I checked it in the morning it still indicated it was charging and it still had three lights lit. I unplugged it and now the fifth light was blinking (4 solid 1 blinking). At that point I unplugged it and put it back in the box and got a return authorization. Long story short. It did not appesr to have enough juice to charge a fully drained iPhone 13 pro, it was extremely difficult to find the right place to attach it to the phone and the charging took forever and I couldn’t tell when (if ever) it was done. I don’t know about other MagSafe phones but I don’t recommend it for iPhone 13Pro

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Don’t waste your time or money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend. The power pack took like 4 hours to fully charge, but only charged my phone from 38% to 67%, then it shut off and had to be recharged again. That’s with me not manipulating the phone at all. It also got really hot while charging my phone. I’m thankful that I was able to return it and get my money back. Btw, I bought two, one for me and one for my husband and he experienced the same thing.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      To help us pinpoint the issue, please let us know the following information:
      - What model and type of wall charger/AC adapter you are using
      - If the battery charges fine with another wall charger and cable
      - About how long it takes to recharge the battery (if it will charge fully at all)

      Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Pros mentioned:
    Magnetic

    Rated 1 out of 5 stars

    Charger, but no Charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work. And there was no stand in my box. I wanted to take it back, but I need the box, I am going to try to charge it again to see if I can get it to work. But at this time it served as a paperweight. The magnet works, but not the charge part. I wanted it to be able to charge my phone while travelling in a car, or out and about.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please try the following steps to see if the issue persists:
      - The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
      - What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
      - What happens when charging with a different wall charger and cable?  Please note our wireless chargers work best with a 5V/2A wall charger.
      - What happens when you restart your phone and try again?
      - What happens when trying the charger with another wireless-charging phone?
      - Please confirm the phone is centered in the wireless charger

      If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Rated 1 out of 5 stars

    It never worked.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately after buying it, I fully charged it only to find it wouldn’t work. Returned it for a refund.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Magnetic Wireless Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does It work well with the magnetic cases if it is not an Apple case. We had to take the phone out of the case in order for it to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT STRONG ENOUGH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only charges my phone to 80% and it runs out of juice i have one better that i found on amazon for less money.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      Please let us know the following information, and please know this wireless battery supports 7.5W wireless charging.
      - Try with another Magnetic case
      - Restart or Reboot your phone.
      - Try another phone.
      - Your phone model.
      - Advise us of the power remaining of your phone and the PowerCore when you find the problem, please try to fully charge the battery and then see how it works

      Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Rated 1 out of 5 stars

    Overheat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When charging an phone is not in use iPhone 14 becomes exclusively hot.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 3 out of 5 stars

    My anchor series 6 magnetic battery charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped charging, actually before my return ran out but I have been in the process of moving and didn't take care of it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not magnetic! doesn't stick at all and the battery dies fast and slow charging not recommended at all

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      The magnetic power is among 9~12N and it meets the criteria of MagSafe. To help us pinpoint the issue, please let us know the following information:

      - Make sure the phone case is the magnetic case.
      - Your phone model. Please note only iPhone 12 or more series phones support magetic charging. Except for iPhones' mini models.
      - Take off the phone case and try again to see if it helps.
      - Try another iPhone(if possible)
      - The surrounding temperature while charging your phone
      - The power remain of your phone and the PowerCore.
      - The indicator status of the PowerCore

      Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with power cord and it was in bad condition

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Rated 1 out of 5 stars

    Don’t charge my iPhone 14 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone don’t recibe the charge wait like 1 hour and my phone get hot

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little to big.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery works. But its weird on a Mini, it hangs off the end. Also no power button as other mention.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad battery pack but the charge is slow and it doesn’t really feel like it charges your phone to its max

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hold the phone up and not keeping a charge just very poor quality

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      To help us pinpoint the issue, please let us know the following information:
      1. For recharge the battery itself, try using a different cable and another wall charger.

      2. For wired charging, try another cable and another phone.

      3. For wireless charging, below is the TS steps:
      - Please make sure your phone case is a compatible Magnetic phone case or without a phone case.
      - Restart or Reboot your phone.
      - Try another phone.(if possible)
      - Your phone model. Please note that it is suggested to charge iPhone 12/13/14 series phone via this PowerCore

      Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Pros mentioned:
    Fast charging, Magsafe compatible
    Tech Insider Network Member

    Rated 5 out of 5 stars

    MagSafe perfection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect use of the MagSafe feature of iPhone 12 and up. I use a phone stand and I charge my phone at least once during a work day. This is all in one. My phone sits on the stand and is charging, cable free, whenever I’m working. The beauty is that my phone doesn’t have to stop charging when I need to pick it up and carry it into a meeting. But when it doesn’t need a charge, I’m not stuck with a clunky charging case. Easy to use, clicks right onto the phone when lined up. Indicator lights let me know when to charge the block. The block charges quickly, and in turn it charges the phone quickly. It weighs about the same as my phone, just like other battery packs. But no cables!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    overall decent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great build and decent product, slow charging time on the phone and the pack itself.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Mag safe charger

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not last that long, the charger well not fully charge

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      Normally, the 622 Magnetic battery takes about 2 hours and 10 minutes to fully recharge with a 5V 2A wall charger(such as an iPad or Samsung wall plug).

      To help us pinpoint the issue, please let us know the following information:
      - What model and type of wall charger/AC adapter you are using.
      - If the battery charges fine with another wall charger.
      - About how long it takes to recharge the battery (if it will charge fully at all)

      If this PowerCore can get fully recharged then please try to charge your phone to see if it helps.

      Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Rated 2 out of 5 stars

    Not great and not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is assumed that it charges two and a half times, but the reality is not that, it charges almost once, not 100%, but only 70% of the phone battery I think the price is a lot for this, but the advantages are that it is small in size, light and very suitable, but if you want to charge the phone once and in case of emergency only

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      In regards to efficiency, all our PowerCores burn 30-40% of their power when they are charging other devices.  So the item has 5,000mah of power, but the power left for charing your device is in fact 3,000 - 3,500mah. anker

  • Rated 3 out of 5 stars

    iPhone 13 pro charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and a cool idea but the charging was not ideal for my iPhone 13 pro

    I would recommend this to a friend