The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-352 of 352 reviews
Rated 1 out of 5 stars
Save your money
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t hold a charge if you’re using the phone, had to buy twice because the first one would get hot when charging, don’t waste your money
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Victor should be a front-facing Manager!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would like to first say that Victor, the front door attendant in the Pasadena, CA. store was the sole reason that I purchased this product when I purchased it! I was looking for a different type of portable charger, but he was so proactively helpful and informative, I bought the exact one that he put in my hand! Not to mention that before he put it in my hand, I was already informed and had made my decision based on his information and comparisons!!! Navigating stores, of every kind, is such an overwhelming and daunting task these days. Every company is competing for your dollar. Victor understood my needs and directed me to the item that would more than satisfy those needs! I was overwhelmed by the products packaging description but he explained everything to me. Dude is fantastic! My husband and I can BOTH use this charger during our travels!!! Thank you so much Victor!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as fast charging device as I thought I was expecting a little more it comes in handy when you don’t have to use the outlet charger plugbut overall i give it 4/5
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m usually a huge Anker fan, but this product didn’t do it for me. Doesn’t charge much before the battery drains. I’m not sure if it’s a defective product, or just poor design, but I should have returned when I had a chance. Rare Anker L
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Poor customer service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I will never buy an Anker product again. I received an email stating that their provider was using poor quality lithium batteries which could over heat and catch my house on fire. Now i'm stuck with a charger that i paid for and have to find an appropriate place to dispose of it. Plus i have to go out of my way to replace it. I feel that they should just ship me a replacement with no effort being spent on my part. They are the ones who sold me a poor quality product. Why am i having to do any work to get it replaced. Anker sent me the email. Now send me a new one that isn't poorly made.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Doesn’t mean expectation
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn’t do what is advertised it’s MagSafe so it supposed to show the MagSafe thing on my screen when you charge it it didn’t pop up at all. It just showed that it’s charging and some weird reason It just stopped at 80% and the phone is not hot or anything.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.