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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 429 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers express satisfaction with the Bolt Charger's Bluetooth connectivity and microphone quality, frequently praising its ease of use. However, negative feedback centers on the Google Assistant functionality, with comments citing slow response times and compatibility issues, particularly with iPhones and other non-Android devices. Some users also reported difficulties during the initial setup process. The overall experience appears mixed, with strong positive feedback on certain features offset by significant concerns about others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 429 reviews
  • Rated 5 out of 5 stars

    Works Perfectly Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why some people are having trouble with set up, my Bolt finished connecting and updating within a few mins with my Nexus 5X and an aux cable. Mic functionality is great and hears my voice above my music at pretty loud volumes. Google Assistant is also very responsive and there's only a couple seconds of delay between me giving a command and it being executed (although I've mainly been using it to control music, so YMMV) Design is very sleek and fits right in to my black interior. A quick side note, a single button press will stop Google Assistant from listening to a command if you're worried about your friends using this to control your phone as a prank :^) Overall, does exactly what it's advertised to do and does it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine. I use it in my work truck a 2017 Peterbilt. I'm sure it's noisier than most of you're cars. The software is a bit clunky but it will improve in time. I have used it to send a voice to text,listen to podcast,phone call and listen to Spotify. I also have the Roav Viva and this is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with the Roav Bolt not reading my text messages to me out loud so I emailed the company letting them know of my issue. Within a day they replied to me letting me know that this issue shouldn't be happening and gave me suggestions on how to check my settings in my phone to make sure it was correct. After going through those settings, I still wasn't able to hear the text messages, so I emailed them back with a video of what was being said to me through the Roav Bolt when I tried to listen to the message. They replied back to me with a customized video showing me another setting I needed to change in my phone, and this time it worked. Great customer service and now I am having no issues with any of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cool way to add tech to your older vehicle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced issues on day one. Everything worked except any response from a "OK Google" Command. I would say "OK Google", it then would act like it was listening, I would issue a command and then it would act like it timed out and the lights would go off with no response. I contacted support and they recommended that I update my Google app to a later version than what was available in the Google Play store. I ended up finding the update elsewhere. Everything works as it should now. I would recommend everyone who is having any issues to opt-in to the Google app beta updates to allow all features to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best Google Assistant in-car gadget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super tiny and very stealthy. It only lights up briefly when I talk to it so it's not distracting when driving at night. I have a Pixel 2 and drive a 2009 BMW M3 and it works exceptionally well in aux mode. I listen to lots of podcasts, radio stations and musics and it covers them all, rather than usually I have to unlock my phone and glide thru the apps to find the right app and content. It's a very different driving experience and you should definitely try it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very low call volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought one of these, it works great until I try to make a call. The audio on calls is super super quiet. The google assistant and music are set to a seemingly normal volume, but calls are nearly silent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth volume is extremely low, almost useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this gadget recently, nice little toy and was able to connect it to my iPhone 5S without any issues, just had to install Google Assistant and rest was quick and easy. The only concern, and its a real BIG concern, is that the BLUETOOTH volume is extremely low. Its almost must. I play music over USB all the time and I would expect GOOGLE will respond to my commands while music is playing and it does respond but barely audible. Its pretty much useless. The other option is that I switch to my car's BLUETOOTH and then start taking to GOOGLE. Its decently loud there and I can turn up the volume as much as I can because I have no music now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, just wow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, am I glad to have this product. Totally hands free and convenient. couldn’t be any happier. The best thing I’m most happiest about is the microphone. Doesn’t matter if I’m in heavy downtown Dallas traffic or back roads, it has no problem detecting what you are saying wether you are mumbling or whispering. This is a MUST HAVE for your vehicle. Never looked back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works geeat everything I needed for my mini cooper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using a Sony Xperia phone and setup was instant. Looks great. Hears what I say even when driving while playing music. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Very Convenient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for my car. Google assistant is very helpful. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for older cars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect this with my Samsung Galaxy A8 within a few seconds, and connected to my Dodge Journey via aux cable. There's a bit of a delay (2 seconds) after saying "Hey Google" and the acknowledgement from the assistant, however if you say the trigger followed by your command the assistant will do it. Overall I'm really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars thanks to Anker's customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally would have given 4 stars since the device itself is still kind of inconsistent, considering it's a new product. However, when I started having issues with connectivity, I contacted Anker for troubleshooting and Cherry was diligent and very helpful with resolving the problems. The Bolt has been becoming a better device as they keep developing the software.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Worthless

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 minutes trying to connect, it is now draining my car battery during a software update Basically an expensive dual charget

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connection quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting to this device is VERY spotty. My phone was better than my wife’s which never got connected consistently. Maybe 2 phones aren’t supposed to be able to sync ? Anyway I updated to a new iPhone and now it just stopped connecting completely. I followed all the guides about resetting etc. no luck.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Google assistant

    Rated 1 out of 5 stars

    Did not connect to Samsung Note 8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my purchase, and was very excited to set it up. I spent half an hour trying to pair the device with my phone, I reset the device 4 times, ad restarted my phone twice, before giving up and returning it to the store. I tried going to the official google website printed in the instructions, but the site did not exist.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 1 out of 5 stars

    AVOID AT ALL COSTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box advertises iPhone support although its in beta and hasnt worked for months. Very slow at responding and poor bluetooth on android too. Bigger than it looks in pictures, feels very cheap. Not usual Anker quality I've come to expect.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      We apologize that you're having this experience with the Bolt. Can you give us a call so we can look into this with you? 800-988-7973 anker

  • Rated 2 out of 5 stars

    No good for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly when setting up it stated Bluetooth was not supported on my radio and cable setup was a no as radio removal would be necessary since when first installing head unit I did not put female extension aux jack on the rear of the unit since nothing I've used needed it, all my other Bluetooth devices work fine though?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roav Bolt is my co-pilot now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product from Anker. Well fit into my BWM 5 with my s10 and works perfectly. Best infotainment experience for driver. All nice features from Google. Must have for Android users!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get past the setup. I am using a Galaxy S8+ and an aux cable. The thing is stuck on "Preparing Roav bolt...Try again." Rebooted the phone, reset the device. Nothing. Nice idea. Lousy execution.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shockingly Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're expecting a device like a Google Home, this is not it. The Roav Bolt has extreme difficulty hearing, understanding, and responding to commands, even in a quiet vehicle. When it does hear "Hey, Google" or "Okay, Google" there's a very long delay between when you speak and when it starts listening, and at least an equally long delay between when you finish speaking and it responds. Constantly repeating commands and getting no response or a wrong response is distracting while driving. This device should not be used in a vehicle

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thanks for sharing your experience with us. Send us an email so we can look into this in more detail with you: [email protected] anker