Customer Ratings & Reviews

I bought two of these. One worked fine out of the box. The other didn't work when the power went out. I got a replacement from the store and that one had a battery that wouldn't hold a charge. After a very long time on the phone with APS, they sent me a third unit that appears to be working properly. In the end, that's the most important thing, but it sure was a hassle.

It took more time getting the unit out of the box, than setting it up. I like the power gauge that this unit has.

does exactlywhat it says, no problems, doesn't blow circuit as old smaller one of different manufacturer did

so i bought one of these and had it for about a year. it was only really exposed to brown outs and 1 power failure lasting about an hour. well after the year was up, it would still work i noticed but the batter life was infinitely smaller. nothing additional was plugged into it and it went from and an hour and 1/2, down to 17 minutes. then about 2 weeks after i noticed that, we had a brown out and it didn't kick over but instead made alot of really loud chirps that could not be silenced, muted, and when power was restored, it continued until you unplugged the unit completely, waited for it to die, and then plugged it back in with nothing else attached. upon further inspection i was unable to remove the batteries because they had expanded a bit inside the housing and i have to get a device to clamp to the battery to rip it out. that's when i was able to see that the other end of the battery down in the unit had ruptured, it didn't leak anything out thank goodness so i could purchase a replacement battery, but if this is the kind of reliability this company provides, then i'm not going to waste $50-80 on a replacement fire hazard.

I think these are good battery backups, in general, but I lost confidence in this APC 1300VA model after buying one, taking it home and setting it up, and then having it beep constantly, complaining there was no battery installed. I pulled the battery back out, verified it was inserted correctly, and re-installed it. Same problem. A quick Google search turned up a number of other people with this same issue. When I took it back to my local Best Buy to exchange it, the only other 2 APC 1300VA units on the shelf both looked like their boxes had been opened before and were re-sealed. So I opted to spend the extra $20 and just go with a 1500VA model instead. It works great, so far.

I bought two of these backups after reading mixed reviews. Installed both and within two weeks one had died. Unfortunatley had to pay for a service call for my computer support company to diagnose the problem. I had discarded the box and bought it online but brought it back to best buys and they gave me a new one. I am trying again. I would no recommend this backup because it is unreliable but would recommend best buys

Batteries in unit were dead, QA sheet included inside box was dated June 19th, 2009, I just bought this and received June 22, 2016, so seriously, BB is selling 7 year old merchandise with batteries that are expected to last 3 years! What a disappointment!

IF you need PURE SINEWAVE technology stay away from this product. APC was'nt helpful in figuring this out so do your home work before you buy, even then you can be mislead.

Bought the unit from Best Buy, had to take it back the next day. The USB port did not work. Forget about talking to Tech Support at APC - they are totally worthless, and could care less. If they can't even make a product that works "out of the box" - I will no longer buy from APC. Now the replacement units' display is going bad. Nomoreapc4me.

Piece of junk, stopped working after 2 days. Save your money and look elsewhere.