Customer Ratings & Reviews

It took an act of congress to finally get this iPad from Best Buy. So far no issues with the device. My first paid order was returned to the store by the Roadie, took several weeks to rectify the issue.

I tried to purchase this at my local store. They were out of stock but convinced me to get it delivered the next day rather than drive to another Beat Buy. Overnight I got an email saying it was delayed and delivery was not guaranteed until after the deadline for a meeting. Since it was the middle of the night when I received it, I was not aware of it for several hours. I was unaware that the option to cancel the order expired 30 minutes after receiving the email. So, when I tried to call Best Buy in the morning and change the delivery to store delivery instead of home delivery, I was told it was too late. I spent an hour on the phone with some call center and got bounced from person to person with each one telling me the next person they transferred me to would be able to help me. After telling the story 4 times, they said it was too late and there was nothing they could do. I needed a new iPad for a meeting in a few days, so I ended up driving to the nearby store and bought a second one and returned the original one when I received it several days later. What an inconvenient mess for the customer.

Delivered fast. I will have access to it when i go back to iowato visit my mom. I ordered it for her but it was to big she ended up buying the mini Ipad.

it's nice, I don't see an on and off button. I don't know how to clear my cache.

Wish they would not try to change everything when doing an upgrade. Keys I use frequently on previous versions have simply disappeared. Frustrating!

Wish it could be as big as my old 12.9” iPad and I don’t like how the notifications don’t show near the bell icon

Shipping was fast. iPad is great. Would prefer more color selections. But overall happy with the product.

It's a nice piece of technology, but I don't understand how people like Apple so much when it takes you two weeks just to complete a password reset

I love this iPad but the volume FaceTime the is extremely low. Other than that it is perfect.

I like everything apple in my house. Everything that comes of what they make get better and better each time. So i have to thank best buy for always getting apple in their store

Nice iPad but battery life could be better. I have the Gold/Yellow one and it’s pretty.

Grandson loves it; however, the store did not have a keyboard case for it

Every thing worked OK, but at the end of November the charge was going down below 30% replaced with new charger cable package, tried other outlets throughout the house and other cables and cable charge showed 20% with continual slowing down to finally 0%. Could not receive any other things to try so I made an appointment to take in at Best Buy to have them check the battery and am going to Best Buy this afternoon to get it checked and should find out what is next.

Its great for my gigs as a musician. Producing songs on the go. Perfect for my digital audio mixers.

Ok for apple and price point. However the battery on this one does not last very well

Great build quality and decent functionality. Could use an improved battery life though.

Daughter loves it, I got it for a Christmas gift for her it goes with all her other Apple gear.

I like it about as much as I like my Samsung tablet. The Samsung, there was no learning curve but with the iPad there definitely is.

Overall it is good but a little bit slow. For study purpose, it will be totally fine.

Suits my needs in retirement for portability and flexibility.