Customer Ratings & Reviews

After a week with this iPad, I’m disappointed. For the cost, I do not find that generation 10, is any better than the generation 5 I have. There is a different charging cord than my other Apple products, there are poor choices for nice covers. I would not recommend. .

The IPad would not hold a charge good. Was able to return and get a replacement

I have not received this item, and got the run around from the Best Buy team, in a different survey I was asked a good time for a Best Buy representative to call me and I reply in the evening, the representative called me back the next day in the afternoon and missed the call and call back number was not a good number. I do not feel valued as a customer

The device was in good condition however after just 3 months the screen touch starting acting up. The screen is not touching

Shuts off too easily. The screen and body feel way more flexible to the point I’m afraid the glass will break. Trying to put on 2 screen protectors proved futile in that the screen flexed so much you could not apply to it without bubbles so I just trashed them. I really don’t see any advancement in speed or technology.

DIDN'T MEET MY EXPECTATION, I was expecting something really reliable I'm so disappointed with product

Alright model and performance. Hopefully the other models have more of a diversity of colors and more improved features

I bought this as a gift and it was a gret buy for the price. It’s much fastwr the by previous one and it looks cool

The size is like working with a small laptop. It is a good quality, just too big for me.

Overall its a decent ipad but the battery life isn't that good. Seems a bit fragile too.

When we purchased the iPad at the Woodbury Best Buy, we specifically told the girl that was helping us that we needed cellular data on the iPad. We needed it for our granddaughter to be able to access you schoolwork while she is out of town. She left on Weds and went to use it and low and behold there was not cellular data. I know there is a 15 window to exchange but she will not be back until April 5. I will contact the store directly and hopefully Best Buy will extend the window to exchange since it was an error on the sales persons part. I tried to talk to someone over the phone that apparantly was not from the store with little satisfaction.

New model did away with the headphone jack I don’t use blu tooth headphones

Went to best buy in Greece NY to buy it an the didn't have any they were still showing online in inventory. So I could could buy it anyway an two day shipping free been a week still don't have it not showing up on FedEx either still in pa somewhere

Great pricing.....great screen resolution. 256 gigabytes ensures long term storage avsilability. With Totaltech membership, I was able to get screen protector installed free....and ptofessionally.

Love the color ...compared to my other ipads this is very light ...hate apple for not offering 128gb

Only works on wifi not cellular, which was an inconvenience for me!

Slips around to much. You have to adjust it to closes it securely.

We took a chance buying this iPad online “out of box” trying to save money, but it was a mistake. The iPad video display was defective, with the screen flickering and pixelating. So we took it back to the local Best Buy store for a refund. I give this device a one star rating, but Best Buy gets 5 STARS for their service speed and store personnel. Morale of the story, skip the short cut, buy new.

Love this next generation of iPad ! Great graphics! Bought a keyboard to use with it and it’s great. One thing to note, make sure you get a 1st generation pencil to pair with it.

Well unhappy with process of purchasing at your store. However Geek employee did great