Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $499.00

Customer reviews

Rating 4.9 out of 5 stars with 6503 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers love the 10.9-Inch iPad, especially the large screen size, overall performance, and ease of use. Many appreciate its speed, battery life, and ample storage capacity. Some customers expressed concerns about the absence of a home button and compatibility issues with certain accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 6,503 reviews
  • Rated 4 out of 5 stars

    10 gen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color ...compared to my other ipads this is very light ...hate apple for not offering 128gb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works on wifi not cellular, which was an inconvenience for me!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not close securely.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slips around to much. You have to adjust it to closes it securely.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should have brought a new one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took a chance buying this iPad online “out of box” trying to save money, but it was a mistake. The iPad video display was defective, with the screen flickering and pixelating. So we took it back to the local Best Buy store for a refund. I give this device a one star rating, but Best Buy gets 5 STARS for their service speed and store personnel. Morale of the story, skip the short cut, buy new.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this next generation of iPad ! Great graphics! Bought a keyboard to use with it and it’s great. One thing to note, make sure you get a 1st generation pencil to pair with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well unhappy with process of purchasing at your store. However Geek employee did great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blinker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen seems to blink every now and then but other wise, it’s ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Wifi built in

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was missed understood about the Wi-Fi I thought the Wi-Fi was built in & can be use the table anywhere there is no Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad as a Christmas gift for my mother & It’s amazing! I was torn between several different iPads but I am so glad that I chose this particular iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect apple gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent apple product which was a birthday gift, my granddaughter likes everything about this ipad including the apple pencil. The portability is an additional plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelmed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than I thought it would be. Okay other than that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is less than 2 hours on new iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that I traded in my Gen 6 iPad was because the battery life was less than 3 hours while reading a book on the Kindle app. The new Generation 10.2 was supposed to have a battery life of 10 hours. Unfortunately, this new iPad battery is actually worse than the older model. $500 totally wasted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hot Pink

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pink color at the Best Buy location was a muted red color to match iPhone...this one is HOT PINK.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Already has issues

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,Its glitching a lot sometimes its slow and does not recognize my pen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not sure

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure yet too early to tell. Difficult to figure out so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the Space

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my updated iPad. I love how when setting it up, everything on my old iPad downloaded to my new iPad. I have so much more space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yellow tablet

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was bummed my Dyson air wrap broke so I got an iPad instead. The man seemed bothered with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Small and its great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and better. Small items cames is the small packs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple ?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does apple keep you from keeping all your photos. Let go of the memory apple !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not found this to be any different than my previous iPad.

    No, I would not recommend this to a friend