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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.00

Customer reviews

Rating 4.9 out of 5 stars with 6504 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers love the 10.9-Inch iPad, especially the large screen size, overall performance, and ease of use. Many appreciate its speed, battery life, and ample storage capacity. Some customers expressed concerns about the absence of a home button and compatibility issues with certain accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,504 reviews
  • Rated 5 out of 5 stars

    Poppin color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color love Apple products this my second iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for surfing the web and playing videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produce…good service and tech service…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome iPad one of the best iPads this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the upgrade, still learning what's new,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is sleek and the graphics are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and great Ipad. Love its very much.!,,,,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a year yet went to the store so much running from one place to the next

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much the product but the service when purchasing the product. I asked for help and was assisted with their “apple” salesman. Had to order the iPad and was sold a gen 2 stylus. Bought these as a gift for my daughter in college to take notes and etc. Needless to say this doesn’t work. They are not compatible. Will be heading back to the store and see what my options are. Now that both items are opened, will be interested to see how they handle this. Will update after I revisit the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My mistake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t read the description. Wanted to connect to cellular, but had to return it when I realized I bought the wrong one. It was my error and no one else’s.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPad yellow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BECAUSE NOT ACCEPTING REPLACEMENT ONLY expired March,,!! Is too shortly also side camera DOT SPOT broken I NOT SATISFIACTION,,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished items from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came with a dent on the back of it, and Best Buy refuse to do anything about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awful! The website only stated "open box". It didn't say damaged OR missing items!! There's no charger cord (just the block) and there's scratches on the back!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. The apple pen has yet to pair. Finding the correct keyboard or cover is hard to find

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    new ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A BIT CONFUSING TO USE NO FALSH BUTTON LIKE OUR OLD ONES. FORCED TO WATCH ENTIRE AD WHILE GAMING.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy / Citi Predatory Business Practices

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not ever purchase electronics online for home delivery. BB never delivered my iPad. I went to the store to find out where it was and they switched status from undelivered to delivered and then proceeded in collusion with Citi to defraud me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent opened it yet, but box came a little dented worried about it working when I open it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this order was not ready with in the time I was told it would be, I had to cancel this purchase. I was visiting the area and had to return home. As of this date, 2/5/2024 I have not received the refund to my account.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Curt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's slow and the camera is foggy and the battery doesn't last long

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi only

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yall should really advertise that this is WIFI ONLY not “with WiFi” very misleading. Especially for first time tablet buyers. This is very unfortunate and wasted my time buying this. Good product. Thanks Apple.

    No, I would not recommend this to a friend