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Customer Ratings & Reviews

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$301.99
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Comp. Value: $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8274 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the 10.9-Inch iPad Air (5th Generation). Many are impressed with its overall performance and speed, while also appreciating its portability and sleek design. The crisp, clear screen quality and good battery life are also frequently praised. Some customers feel the storage capacity could be better, and a few have noted it can get hot with use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 8,274 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product 10/10 I would recommend to all of my friends for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i fill it in your body youre like somebody who

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    open box item

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got mine for a discount since it was open boxed. everything looked brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade from iPad 9th Gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPad 9th Gen and the performance is like night and day. Very clear, fast and does everything you want it to do and more. Considered the Pro model but it was overkill for me. Save your money and buy some AirPods or Apple Watch to complement your new iPad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deceptive Practices and Poor Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made a purchase at Best Buy for an iPad, and what should have been a routine transaction turned into a nightmare of misleading promises and frustrating customer service. The agent I was in contact with during my purchase process not only failed to deliver on their promises but also left me feeling utterly betrayed by Best Buy's practices. Upon making my purchase, the agent enticed me with the prospect of a 10% cashback offer on my first order if I applied for a Best Buy credit card. Eager to save some money, I followed the link provided by the agent to apply for the card, only to find that there was no mention of the promised cashback option during the application process. When I reached out to the agent for clarification, I was instructed to proceed with selecting a different option—a 12-month APR free, 0-interest plan—and assured that I could call back on Monday to rectify the situation and claim the promised cashback. Reluctantly, I complied with their instructions, hoping that the issue would be resolved promptly. However, what followed on Monday was nothing short of a Kafkaesque ordeal. Every agent I spoke to seemed oblivious to the promised cashback offer, and instead of receiving assistance, I was subjected to hours of fruitless conversations, with each representative passing the buck to the next. It became painfully evident that there was no intention of honoring their initial commitment. To add insult to injury, the last agent I spoke with abruptly ended the call, leaving me stranded with no resolution in sight. Not only was I deceived into selecting a payment option that did not align with the promised benefits, but I was also subjected to dismissive and unhelpful treatment from Best Buy's customer service team. This entire experience has left me deeply disillusioned with Best Buy as a company. Not only did they fail to uphold their end of the bargain, but they also wasted hours of my valuable time and showed a blatant disregard for customer satisfaction. Needless to say, I will not be returning to Best Buy for any future purchases, and I will be sure to warn others about their deceptive practices and abysmal customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for anyone in the field of art and graphic design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome product my kids love this and it keeps them entertained for hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been this happy of my purchase, this iPad is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a one of the fine products I got from Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price. No regrets on the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encanto el color y el tamaño de mi iPad son perfectos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my wife! The salesperson, Peter, was fantastic! He was knowledgeable, patient and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was a surprise birthday gift for my son and he loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BUY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 if u looking for sumn cheap n reliable with storage, I recommend this!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and had plenty in stock. When i was the store the employees were so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my granddaughter for her 15th birthday. She was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    M1 chip in an iPad is a game changer. Great option for work in the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad and refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee that assisted us was very helpful! He also helped us buy a refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast,quality and Performance on new iPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual , another renowned product release from apple. Love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad top notch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad and love it. The pencil feature is so accurate.

    I would recommend this to a friend