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Customer Ratings & Reviews

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$301.99
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Comp. Value: $599.99

Customer reviews

Rating 4.9 out of 5 stars with 8274 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the 10.9-Inch iPad Air (5th Generation). Many are impressed with its overall performance and speed, while also appreciating its portability and sleek design. The crisp, clear screen quality and good battery life are also frequently praised. Some customers feel the storage capacity could be better, and a few have noted it can get hot with use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 391 Showing 7,801-7,820 of 8,274 reviews
  • Rated 5 out of 5 stars

    Great Product and Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It's an iPad with the M1 chip; what could be bad? Good price at Best Buy; FedEx ground shipping had the usual delayed delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Forever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products. Im not one of those people thst gets a new one just bc it comes out but once mine goes out I’m definitely getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried to purchase other tablets and nothing compares. The Surface is amazing, but lacks apps exclusive to Apple. I’ll continue using iPads!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My device had backlight bleed so I ended up returning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ipad so expectation is that it is in the package and since this is a present cannot really say. Did store pick up and that part was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and it does it’s job. Adobe pdf freezes a lot and streaks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mine might be defective.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad, but this one keeps freezing. Going to have to get the geek squad to check it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my son

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted the iPad Air for Christmas. He’s extremely happy with it. He likes to play games on it, but it can do so much more than that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery Life is terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is terrible. I would recommend just getting the pro.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delayed package, it's now been a month!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this item on December 16 for my daughter's Christmas present, it showed that the item was delivered but I when I got home there was no package nor did I get any alerts of anyone dropping off the package on my camera. I contacted best buy and told them and was issued a replacement but I made sure to require a signature, which was good. Well I've been waiting for ipad every since then because my order says delayed and I've made atleast 10 phone calls and over 10 hours on the phone to get nowhere. The agents keep trying the same thing even though I tell them that other agents have done tried, nobody has a actual answer on why it's not changing or available fo pickup. I was hung up on today for asking to speak to a supervisor. I just don't understand why not one agent can give me a straight and truthful answer, I just keep getting led on. It's now been a month and idk what to do???

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nursing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful product to buy. I brought this for my daughter for college. She loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new iPad and upgraded to this one. I highly recommend it. It is so easy to use. Also so happy I purchased it from Best BUY, because they were so helpful in showing me how to use it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ipad air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant product… even better service… i use bestbuy for all my electrical needs!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bizarre Ipad bootloop issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specific iPad air i picked up gave me bootloop issues, constantly crashing and restarting and I'm still uncertain why.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing color.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think it would look as nice but turned out better than my blue phone. The color is much more saturated and deeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to try a new program for work. Had a couple of software bugs to work out but got it to do what I wanted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem is having to purchase all new charging cords and plugs apple changed charging again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPad,5th Generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple iPad,5th generation. It is of the best quality and has very good clarity. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a present for my wife and she loved it. It’s great because she only wants it to read ebooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my 10 year old he loves it, blue is his favorite color

    I would recommend this to a friend