Customer Ratings & Reviews

Great up grade from my current iPad. Great price for the newest iPad.

This iPad , in particular didn’t work as I expected the battery supposed to last , but get wasted really fast not happy with my purchase I will try it to replace it. Is the first time that it happens to me

The iPad will be great. What is unfortunate is that Best Buy dropped the price within 10 days and I did not notice until the 15 day return and price match expired. In todays CX focused world it is completely crazy to have only 15 day exchange policy

it was a Birthday present and you need to ask my granddaughter for her opinion

iPad was supposed to have engraving on it, but did not happen. Otherwise is great!

Hate the iPads now that they don’t have the button at the bottom of the screen.

Nice but the delivery was awful. They took a picture of myself… this should be forbidden

not the best apple product for the price for sure, definitely not worth $400 price tag after taxes

Just an average ipad, made for basic use. Get ipad air or prp

This is my 3rd iPad. The battery life is awful. I need to charge it daily. My gen 9 iPad only required charging every other day.

Unable to give a review, still waiting for it to arrive. The say it shipped on 12/26 but then it was delayed. And has been delayed since then, with no word from Best Buy. They charged my credit card for the IPad but still waiting.

This was my wife’s Christmas Gift, which Malfunction product was returned. Paid extra to expedite second purchase, which was not delivered on time. Next time I will go directly to Apple Store. Do better by customer.

The sound is bad and not much volume. Got no help

I like it but why don’t you have the case to go with it.

Best has the worst customer service. Buy items from someone else. There service is some of the worst when it comes to getting a problem resolve. My best buy membership is a waste of money. You are no different then the regular customers. If you buy muiltible items they will only give you credit back on one item. Does not say that. This is rating is not about the IPAD itself just the customer service.

Rating 1. Kept getting stuck during set up. Couldn't even get it to set up fully. Tried to exchange or replace. Then to get the replacement they charged us more!

Product have never been delivered to me anns it was misdelivered to a wrong adress and Shipper (FedEx) already responded the same but Seller (BeatBuy) not refunding or replace the item.

Didn’t work. At all. Wouldn’t come on. Exchanged it. Didn’t have one. So, should be in store Jan 6th to pick up

it didn’t update tracking it never came i contacted 100 times and never got my money back or the ipad actually shipped. i’m assuming it got straight up stolen by the truck driver cause that’s insane.

Can't review. You said pickup at store 8/15, but you say it's delayed! If doesn't come in by 8/28 believe your email said it will be canceled which is alarming since I already paid for the item. What advantage is there in being a total care member anyway?