Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 2147 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,147 reviews
  • Rated 5 out of 5 stars

    Great investment!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was easy to set up and the picture is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and even better trade-in value, much higher than Apple’s offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air M2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!! Definitely would recommend to anyone looking to buy a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfect as a multifunctional tablet for reading and drawing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Girlfriend loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves it. She’s always using it. Good deal. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guest tablet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it for my front of the restaurant guest check in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it was such a nice device I got it for my wife and she just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad Air

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iPad ! buying online was quick and easy and received it in a very timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good except touch pad difficult to use with a case on the iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lavern w

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great product is excellent i enjoy shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came quick and was in perfect condition! (It was the store model)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MYiPAD

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. However, I cannot connect to the iCloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is pretty great. I needed quicker delivery. Best Buy team helped me with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. Would refer to anyone. Great work on. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Apple Peoduct

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from an iPad 6. The 3Touch ID works well with multiple fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome ipad & a great deal from best buy! I am very satisfied with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Ipad. Enjoying the new features. Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, although IOS 18 is unbelievably bugged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it, does the job with not as crazy price as an Ipad pro.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open Box Excellent came broken and Best Buy knew.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this purchase being my first Best Buy open box item that was this expensive. It was for my daughter. The thing started to glitch right after she set it up. It would reset itself after every 2-5 minutes. I bought this iPad as an open box excellent item. It also did not come in it's original box. When I took it back to Best Buy to exchange it, they told me that "it failed diagnostics a month prior to me purchasing it". I don't understand how Best Buy could even put it up for sale. I purchased the two year Apple Care plan also. So when I brought it back to Best Buy, the lady told me that it would take roughly two weeks to get it fixed and mailed to me at my house. The Apple store was right down the street, so I took it there instead thinking that they may have one in stock to no avail. But I had it fixed through them, and it literally took 3 days for me to get it back in my daughter's hands and working like new. Just be aware when buying open box items from Best Buy. Make sure that you purchase the warranty because some of these open box items (no matter if it's Excellent, Good, or Fair) are just no good. I'd still buy open box, because the deals are amazing, but this time due to the negligence of Best Buy's refurbished team, it went for sale with known tested defects.

    I would recommend this to a friend
Sponsored