Customer Ratings & Reviews

Nice I pad but highly touted M3 chip and battery life not much different then my last generation IPad.

iPad looks good, feels light weight and holds the pencil pro very good. Battery life is very short. Loses 50% within one hour of reading articles.

Aweosme ipad for my daughter. She was really happy for it

the product is exactly as expected. but the in store experience of this best buy is really awful honestly. for this particular experience i waited for almost 45 minutes waiting for an associate to unlock the case that had the smart folio i needed for the ipad i just purchased. which is insane, why does only one employee have the correct key to unlock a product that im sure sells multiple times a day? in general, this store has just been going down hill for years. takes forever to get someone to help you, all the “demo” units that are out are broken(other than the apple section, because apple would never allow that to happen). if there was a better in person shopping option in town for electronics i would not ever step foot in this store again. just a really bad experience and none of the employees i have intersected with seem to care. chattanooga is a growing city, you’d think that a company as big as best buy would like to have a strong presence but again its a last resort option for me to step in this store. i go in best buy’s in other cities while traveling and they’re beautiful and well stocked and have all the new and exciting electronics out for people to experience and this one is nowhere near that. do better

This was an open box item listed as “Excellent.” Was delivered after promised time and I needed to buy elsewhere as it was needed at a specific time. I took the item to BB for return unopened but noticed, as it was being unpacked, the charger and cord was missing. How is that excellent? Not what I’ve seen in the past from Best Buy.

The box of the item was dusty and dirty a little, but the customer service was good

Does what it needs too. Camera not that great could be better.

Meets expectations. I Will recommend this product.

ITS OKAY BUT NOT WORTH THE PRICE MAYBE ITS BETTER THE 11 GENERATION

Gostei bastante, tem atendido bem as minhas necessidades diárias

Like the speed and sharpness of the images. Overall easy to use.

Good but expensive ipad air. I use it over 2 months .

The battery runs down fast. I am sad. I thought it would be better.

Excellent screen. Super easy coordinated set up, and flawless.

Nothing new no big chances if you have m2 and want to upgrade to m3 not worth it go to the pro in stead

Good performance. I bought it to replace an laptop

Works as expected. Had to replace a 7 year old ipad

Good enjoy well. I refer to friends and colleagues

i got it for recording on garageband. its actually worse than my 3GB RAM 2019 ipad. usbc doesnt provide enough power for audio interfaces reliably, would do a TON of research before purchasing if recording in logic or garageband. if you dont youll start spending a lot of extra money just to get it to work like the old version.

I purchased this IPad for $599. I picked up the IPad 4/17. Bestbuy then put it on sale for $499 so I contacted Bestbuy 5/3 to get a price adjustment. They said I’m 1 day outside the window and they cannot honor the price adjustment. I have been a long time customer of Bestbuy. I will be deleting my app. Cutting up my credit card and will never purchase anything from them and tell everyone how petty they have apparently become. I always held Bestbuy as a step above every other store for all my electronics purchases. Obviously the customer does not come first anymore. Hard to believe after all the years and all the business that this is how they treat a loyal customer. Cell phones, refrigerators, microwave, vcrs, DVD player, many video games and several consoles, 3 old fashion tvs, and 4 flat screens, a surround sound, a sound bar, a videotape transfer device, a couple vacuums, toys, phone cases, headphones, and on and on. Just hard to believe they stuck it to me after my years of loyalty.