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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 4084 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the 11-inch iPad Air M3 chip's overall performance, speed, battery life, screen quality, and portability. Many appreciate its size, ample storage capacity, and design. However, some customers have noted its lack of phone capability and facial recognition, as well as concerns about heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,084 reviews
  • Rated 5 out of 5 stars

    Ipad Air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service!! Best advice given by the employees.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Best Buy delivery is awful, buy elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad is fine but I had to buy it elsewhere. The Best Buy delivery system is absurd. My delivery was cancelled by the local drive and I was unable to reach anyone at the delivery service and after hours on the phone a Best Buy rep finally told my I'd just have to buy it again and trust they would eventually cancel and refund the original order. No confirmation, no way to ensure it would actually get refunded, completely ridiculous. Also you can get it cheaper elsewhere. I'd give stars if that was an option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insuperable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increíble la rapidez y con la nueva interfaz ya no uso mi laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for note taking, reading, and sync with iOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my 1st ipad ever - wish I can buy it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guy boy helped me with purchase. I think name is ethan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helps me stay organized and is great for taking notes and my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPad Air M3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love everything about this new iPad. So easy to set up and start. Everything you need comes in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and explanation on options by Natalie

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Good Product, Poor Customer Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works as expected, but my experience with the price match process was extremely disappointing. I noticed a $100 price drop just a week after purchase and submitted a request using the online price match feature. I only received a partial credit of $17.50 ($18.61 with tax), and the remainder never showed up. I contacted customer service multiple times. Initially, they acknowledged the issue and said it would be resolved in a few days—nothing happened. Weeks later, I was given a case number and told to expect confirmation within 24 hours—again, nothing. When I called back, they claimed there was no record of the case and told me they wouldn't be taking any further action. Because of this experience, I’ll be considering other retailers for future purchases whenever possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My daughter keeps taking it from me! Now she wants one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working for what I got it from, taking notes and planning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transaction was smooth and fast. I got my IPad the next day!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Advice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent advice and explanation of options. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service , very good and very good Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved it! The iPad is very nice with good quality and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Stars for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i every bought super durable and good for it lts price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for digital art paired with the Apple pen. Good applications with lots to fiddle with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s was so exciting it’s was for a surprise i appreciate best buy for help get the best gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPod air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and it is a great device and everyone at the Best Buy was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d buy it again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful customer service only enhanced the sale price.

    I would recommend this to a friend
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