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Customer reviews

Rating 4.9 out of 5 stars with 218 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the 11-inch iPad Pro's large, clear screen, ease of use, and impressive camera quality. Many appreciate its ample storage and lightweight design, finding it ideal for both work and travel. Positive feedback also focuses on the device's speed and performance, along with its compatibility with the Apple Pencil. While some mention battery life, there were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 218 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    2nd Gen iPad 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Love it. Nice and crisp screen, takes nice crisp photos, thought I would miss the home button but I don’t. Did take long to get used to the swipe. Like the way the Apple Pencil attaches to the side and wirelessly charges. So I give it 5 stars. A bit expensive but I used some of my gift cards. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s super well and great takes great pictures and works quick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my iPad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my iPad almost daily. I have a computer .. A Mac Pro but it is faster and easier to use than my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my personal use but it came in handy for remote learning for my grandsons too. My oldest granddaughter likes using the pencil (sold separately) for her drawing projects for highschool. And I love everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    The best tablet available in 2020

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 512GB WiFi model to replace an old 6th gen iPad and while it's almost nearly the same size, the boost in performance and quality is substantial. This iPad Pro has nearly become my regular computing device over a desktop, especially with so many pro-level apps for photography, video and drawing are available. Pair with Apple Pencil 2 and you've got a top-notch artist sketch/paint studio to go!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Anyone wanting the new 2020 iPad Pro…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the 11”! Unless you’re someone who’s using this as your daily computer (As a replacement for a laptop). The 11” serves the purpose perfectly if you’re wanting something in between your iPhone and MacBook. I have the latest MacBook Pro 13” with the Touch Bar and the iPhone 8+. It’s absolutely amazing. It’s not awkward feeling. It fits great in your hands and is not cumbersome to hold. I bought the Speck Folio for my cover with the Apple Pencil cut out. I couldn’t be happier. My roommate got the latest 12.9 Pro iPad. It’s way too big for that in between stage you’re probably looking for if you already have a large phone and MacBook. The Retina display is beautiful, the camera is amazing and is just overall perfect. As always Apple delivered another amazing product. I ordered through Best Buy Because I already have a BB-CC. I have 18 month financing with 0% interest. I Pay for AppleCare monthly. You don’t feel like you have to come off you’re whole wad this way. Best Buy delivered 110% for my order fulfillment. HIGHLY RECOMMENDED!!! I’ve only had my iPad for about a month and fall in love with it more everyday. If you’re questioning about the pencil, don’t. You won’t regret it!! Would recommend to any future purchasers to order from BB!!! Ordered with everything going on with CV-19. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Storage

    Rated 4 out of 5 stars

    Love the screen size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad for the features it provides even if I still haven't put it to it's full use. So far love the huge screen, clear pictures. My main purpose is to record video of school sporting events, as to why I got the big memory, I initially wanted the terabyte but it was sold out and I was impatient to wait till it came back in stock. So far so good. I'm still trying to learn some of the functions ( I had an iPad air 2 model) so it's a bit frustrating to me cause I'm not that savvy on electronics. I say the price point is good cause it can act like a laptop I'm just not keen on the prices of the accessories. All in all I'm satisfied so far with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still going strong after years of use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a long time, wanted one a little newer. this one is still going strong and is used for things I want my IPAD for on another floor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Dope upgrade if you still have an older one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of apple products for some time. I pace myself a bit when it comes to upgrading devices yearly simply because it can be a costly habit and tech features vary a lot pending on models. My point is this is great upgrade! Very powerful and easy to carry around when needed. The camera is beyond on point and if you haven't upgraded your phone seeing the camera on this one will indeed point you in the direction of doing just that. Overall great product. I would not recommend buying for a child and you probably would want to purchase a 512GB or higher if you really plan on using this like a Surface Pro. Good Day!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    light weight - fast - clear picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this ipad. it is very fast. the picture is so clear. the ipad itself is very lightweight. very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    Powerful and fun tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device with a lot of power to also run advanced apps. I especially enjoy the size, which is perfect to be used as a tablet unlike the 12,9” version, which is more comparable to a laptop and more difficult to type on without external keyboard. If you do a lot of video or photo editing, I recommend storage of 512gb or bigger. Also, in combination with a pen this tablet enables so many more ways to use and enjoy the tablet. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 11 inch iPad Pro with Wi-Fi

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple 11 inch iPad Pro is large enough to use it for reading books, has a great battery life, and is light weight, so easy to handle. I like it for reading books because it's easy to travel with. I like being able to click on a word or foreign phrase to get a definition or translation. It's also great for watching ballgames.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device from apple once again.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual, great apple quality. Super smooth and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Storage

    Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Perfect storage, light in weight and great size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    great for school use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, small, light and easy to use. Quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    So very fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This “tablet” is exceeding my expectations for speed and storage. I’ve paired it with a magic keyboard, which makes it as functional as a desktop or laptop. Have yet to try the pencil but expect that to be as seamless as all else. My only negative is the weight, but it is manageable, not for holding long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Managing a Small Business

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Pro! It is seamless to use and the best addition to my small business it helps me manage all my listings effectively and efficiently. The only thing is the battery life is a little low but I do use this thing for pretty much every function of my small business.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Great iPad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to forget your computer completely, this iPad is for you. Camera is upgraded and I opted for 512 GB, a huge upgrade from my current iPad. Not many other features I've found that my former Apple didn't have. Really nice to have the latest tech though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    iPad Pro #2 Excels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro is a wonderful device. It is quick to process requests and responds well to the pencil that adheres magnetically and quick recharges. Excellent ease of use and browsers/search use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good pad but some inconveniences

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my previous Ipad Pro with this model. It has a lot more storage and works just like the last one. Changes--the main way to get into the machine is through face recognition which is very good unless it is dark and you have to use the pin. There are other times like entering some ID's where fingerprint was easier. I miss the fingerprint pad. The connector is the new USB c which means all your cables and connectors have to be changed again.

    I would recommend this to a friend
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