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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 301 reviews

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  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 301 reviews
  • Rated 5 out of 5 stars

    iPad Pro 11in is Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. 11in is perfect for somebody looking for a portable alternative to a Mac/laptop. Very fast and can handle everyday desktop tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad pro M5 chip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad and purchase, I love it! Good size, beautiful color and very fast and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ipad Pro to gift to yourself and to someone<3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most powerful Ipad pro yet no regrets! It got a nice Oled screen~ A month of Usage no problems and its awesome! A very awesome performance for gaming with AAA like Resident Evil games! Which is my favorite part. An awesome camera for an Ipad which is surprising. A nice feature that can connect a monitor and it acts like a pc to another monitor which is Sick!! 100% Recommend that you buy this! Have a Blessed Christmas!<3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, portable iPad that hits the sweet spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time deciding between the 11-inch and 13-inch models, and whether I really needed 16GB of memory and the nano-texture display. The issue is that once you start adding those options, you’re pushed into the 1TB tier, and I couldn’t justify the cost. Since I already have an Apple One membership and plenty of iCloud storage, local storage wasn’t my main concern. Coming from an older 11-inch iPad Pro with only 64GB, this M5 model with 256GB hits the sweet spot for me as an all-around device. Performance has been excellent. I regularly multitask for work and personal use, switching between documents, email, web tools, and video calls, and everything stays fast and smooth. The OLED display is the standout upgrade. Blacks are deep, colors look great, and it’s noticeably better for reading, reviewing content, and watching videos. One thing worth mentioning is how thin this iPad is. While it feels incredibly premium and powerful, it also feels very delicate. I’d strongly recommend using a good case or laptop sleeve to help protect it from accidental bends or damage. The 11-inch size is a perfect balance for carrying around and getting real work done. I do use my iPad as a second screen for my laptop, so I may move to the 13-inch model in the future for the extra screen space, but for now this model fits my needs extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery, good storage and quality. Overall outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing M5 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original iPad Pro, the 9.7”. I hope this new iPad M5 lasts as long as the original. So far it’s everything I expected and more. The screen on this iPad is amazing and bright, I cannot recommend it enough, it’s my favorite feature so far. The new front camera placement is a much needed improvement for me, as I use the iPad mostly in landscape mode. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why everyone should shop with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day when i got my iPad M5 delivered to my door, I fell in love with it. This product i recommended for everyone and everybody should get it not only was delivery the following day but it got here right on time when I woke up 10 out of 10 service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPad Pro version yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best version of the pro iPad yet, thinner, lighter, faster, clearer screen resolution and longer lasting on a charge. This is the latest innovation that was a surprisingly looks and performs like it should for a top end model. If you are looking for overall best version of the iPad line, this would be it. This is a big step up from the IPad Air M3 version and would highly recommend. iPad Pro on right side vs iPad Air m3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera on new iPad Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the new iPad Pro 11 inch. Seems faster and better graphics and picture. Best feature for me is the camera that tracks and focuses, great for face time sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPad! Much bigger upgrade than what u previously had! Better picture quality, battery life, functions like new at that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and Overall Clean Experience along with the newest ios update, this is the best ive seen in Mobile Tech as of yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A disappointing experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first iPad that I bought would not open. The salesperson tried his best but couldn’t help. After trying at home with no success, I took it back to the store where it was exchanged with no problem. However, when I asked to have a salesperson to set it up for me, he refused, saying that they didn’t do that anymore. This was a lie, because the young man who sold us the first one that didn’t work, tried very hard to get it started. I would give him a 5 star, but the one who refused I would give a 0 if that was possible. If it is truly Best Buy’s new policy to not help the customer set up a new device, I would definitely give them a 1 star. I was very disappointed in the attitude of the salesman who would not help us. As far as the new iPad, I finally found out how to set it up myself and it works fine. I like it very much and I would give it a 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple pro 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent device; its efficiency and Apple's technology are unparalleled. I highly recommend this device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that is, powerful, smooth and haven’t faced any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad works great and the pickup was very easy and convenient. Highly recommend. Camera is beautiful as well and comes with several AI features. If you like vlogging or taking pictures or videos id highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband, and he LOVES it. While he is not as Apple savvy as some but he really loves watching sports film (He's a coach) and other conveniences like syncing of his other Apple devices. We had an extra perk since I ordered the "open box" version, there was already a screen protector so when he accidentally dropped it and we thought he cracked the screen...it was just the protector! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my iPad. My wife couldn’t of got me a better gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing iPad-love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPad! The picture quality is amazing. I take a lot of photos so I want them to be clear and colorful and looking at them on my iPad they are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooooo goooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the 10th gen to this M5 and this is a HUGE change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable as a macbook pro , pretty crazy i find myself using it more than my laptops. Def get it!

    I would recommend this to a friend
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