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Customer Ratings & Reviews

Your price for this item is $559.99
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Customer reviews

Rating 4.9 out of 5 stars with 1419 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the 12.9-Inch iPad Pro's large screen size and ease of use, frequently praising its performance and excellent battery life. Many appreciate the device's capabilities for drawing and the quality of its camera and sound. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,419 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good improvement over the 10.9’. Good battery life too. Slow to charge. I regret I didn’t buy a larger capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Pro is phenomenal. 12.9” really improves the experience and brings it closer to a laptop experience. You sacrifice some things by using iOS, but gain many other...especially convenience. Word to the wise...slap AppleCare on it so you don’t have to treat it like a fragile family heirloom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit as a replacement for a first generation mini iPad. I’m still learning it’s complete capability. It is bulky to handle but after purchasing an otter case I actually use it more than my laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tablet for my wife to replace her desktop, and it has done that and more. She uses it to order inventory for her work, surf the web, remote into her work computer, watch streaming shows, edit photos and video, and more. Yet again an Apple product has exceeded our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with the 12.9 iPad Pro after seeing my sons. When I watch movies on it it's just like watching the screen of a small tv and the color is exceptional. It has so many great features. I highly recommend you purchase it from Best Buy because it was delivered fast and well packed!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    The large screen is the best feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12.9” screen is great. I can see everything clearly and even use the split screen with good visual quality. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the iPad Pro very much and I am still learning about what it can do. I had a few minor issues with startup primarily with emails and trying to move emails from my old iPad to the new one. Account servers get messed up for email accounts when I upgraded to 12.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really isn't much to say that hasn't already been said. I mean this is definitely the king (queen) of the tablet world. One thing I will say which I find to be a drawback is that the frame is still stuck in the early days. By that, I'm saying it should probably be about time for Apple to start making edge-to-edge screens and not have such wide bezels. Think new tvs or many laptops that are pretty much just viewable space from side-to-side. That would put this line over the top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For an artist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be all about Apple. They are no longer different than any other tech company, just more expensive. Pretty much obsolete after one year. Got this as a gift for an artist, which it will be great for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you get discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy offers many different types of discounts. If you get one of those, and is the best deal, then buy it! Products are the same everywhere, but the prices are different many times. I didn't end up getting the best deal, but just a normal amount of discount around $100!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Fantastic!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this iPad for several months and have yet to be disappointed. Awesome display and responsiveness. Smooth motion playback and I really appreciate the large display. Linked to my iCloud account and I have access to all my files. Game Over!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this iPad not only for the product but Best Buy had it at a great price. Nice and easy to use as all Apple products are. I replaced an old iPad with this one as the old one had quit working, possibly a battery issue, but it was over 6 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh my world! Beat this if you can!! Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect choice out there for any user who loves to multi-task, be creative and productive all at the same time! Apps are seamless and the OS is super responsive.This is my second one and love it to bits....can't wait for the next release of the iPad Pros!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for a first gen I-Pad2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Xmas replacement for my son's I-Pad2 that is about 5 years old. It was the ONLY thing he asked for and so far, it has performed exactly as all of the reviewers have said. No lag and plenty of memory. He is also using it for his school projects already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my wife's older Microsoft Surface (Rt operating system). Adjustment for her took a while, but was probably easier than going to a newer Surface with Windows 10. For what she does, the Apple system is great and will be better in the long run.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to underwhelm. If I didn't have such a heavy investment in the App store I probably would have switched to a surface.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still fast after two years.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my iPhones seem to slow down after just a few months, this iPad has held its own. I have hardly had issues with it (aside from the battery life) and the iOS updates have only made it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 12.9 inch iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my friend because he was having trouble looking up items on his regular iPad. He loves this iPad and the clarity is awesome. I recommend whoever has trouble reading small print on tablets to look for one this size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted an iPad to take my art with me. Being as I am a graphic designer it helps to get me away from my desk and stuck in the house. I’m able to go to lunch with friends enjoy the nice weather and still work when I need too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tablet!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great device made only better with the recent iOS 13 update. The pro-motion screen technology as well as the quad speakers are reason enough to pick this tablet over any others on the market.

    I would recommend this to a friend