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Customer reviews

Rating 4.9 out of 5 stars with 2499 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,499 reviews
  • Rated 3 out of 5 stars

    Bent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we had one of the iPad that came in bent. Apple wouldn’t fix it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it but it died after 4 hours of used. Well battery did not the ipad. Using procreate and sketchbook are light programs so I know it couldnt have been those that drained the battery so I tested it. Let it run on low light with no programs and it still died within 4 hrs so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product is great. Store customer service was bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, second iPad Pro I had to buy for work. I bought one back in August and a second one last night, both purchased at my local Best Buy in north Spokane Washington. Except when I bought the second one it was a little over $200 more for the exact same iPad. Customer service was bad, employe was very unhelpful and didn’t seem to care about the price difference. I called Best Buy’s customer service line and they were very unhelpful as well and told me to go back to the store because there’s nothing they can do. Very disappointing when you spend this much money at one specific store and they were not willing to look into or do anything at all or at least seem to care. Definitely will not be purchasing any thing from this specific store or Best Buy in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Camera sucks, new adapter????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really apple, you can’t include an adapter in the box?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - 12.9-Inch iPad Pro (3rd generation)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is great, the camera is nice, the screen quality is nice and the size is perfect. It's now capable of signing contracts/documents, taking notes, editing media, and so on. I will recommend it to a friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after one month. It powered off for no reason and would not turn back on. If it did go on it was when attached to power. This could last 15 minutes before it happened again or not last a second. Now it’s my problem. No back up from Apple, wait only after being read my Miranda Rights. Then I could send it in to be Analyzed. It may be fixable or I will be sent a “like new” iPad in return. I didn’t spend $1,200 for a lemon and in return be sent a “like new” iPad in return. No more Apple products for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product, doesn’t work w/ screen protectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new iPad Pros do not work with many screen protectors. Apple has yet to acknowledge the problem and without a list of ‘approved’ protectors I decided to return until this is resolved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ease to bend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it only 1 month for daily use but the back has already bend. There must be some problem on the material!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPad Pro is a excellent electronic devise. I like all the features and the big screen. Videos are very easy to watch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much more than I need. I should have gone with the surface pro .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery just died. Red low battery of death screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even had it a year and yesterday I got the red low battery screen of death. The iPad will not restart/come on/do anything. I am going to try to see if Best Buy or Microsoft or except under warranty since it is less than a year old it is a GEN-3 iPad Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the new ipad is only got one thing for the earphones and charger that really bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still mad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone stole my card info and bought this I dont even like apple

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity, but I hate the interface with iTunes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ipad ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most epic ipad ever, used it for last 5 years so going strong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item size not advertised correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is listed to fit the new ipad we bought, but it was way too large

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sad to let go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it been using for awhile now, only wish it had usb c so I can get ride of the old cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New iPad Gets it Right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPad's in the past and always ended up selling them or trading them out for other tablets, because I never used it. Since I picked this iPad up, it's hardly left my hands. My biggest complaint previously was not having the edge-to-edge screen which is now fixed. It runs super fast, graphics are great, and it's an iPad otherwise. It could be better if they would make an OS just for ipad or maybe integrate a type of MacOS into it so it can do more than limitations from the apps. I also picked up the apple pen and new smart keyboard - love them too and feel they are "must haves" with the new ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tablet yesterday. As far as function, it works perfectly. Size, screen, speed, and operating system are all state of the art. For the consumer, it all comes down to money and intended use. As a tablet, it has it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad for work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPPLE - great product as ussual. Very fast and powerful.

    I would recommend this to a friend
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