Customers enjoy the ease of use, large screen size, and performance of the 21.5" iMac with Retina 4K display. Many appreciate the design and consider it a great computer for the price. However, some customers express concerns about the limited RAM and hard drive performance. A few also mention issues with the mouse.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,293 reviews
Rated 5 out of 5 stars
Finally!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for our church! Great use for media and lyrics for songs. Safe and secure. Just gives that professional feeling when things work out well
I would recommend this to a friend
Rated 4 out of 5 stars
A little complicated to use
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A little hard to set up for people like me that always have a simple computer laptop
I would recommend this to a friend
Rated 5 out of 5 stars
Love BB & Apple Product’s
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a good desktop computer to work from home.
I would recommend this to a friend
Rated 5 out of 5 stars
Super blessed with latest model iMac
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you for your help in finding me my first Mac product.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 1 out of 5 stars
Don’t waste your money on
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought I would be receiving a 2020 computer but everything is still from 2019 computer is extremely slow and yes I did update it to Catalina OS. I also bought the new HP 2020 and it works 100% better than the I MAC
No, I would not recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Hard drive, Ram
Rated 4 out of 5 stars
Solid iMac with fewer options but better screen
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let’s start with the good: It’s an iMac. It will run forever. The faster core speed (3.6GHz) will make up for the lack of RAM for MOST users (non-graphics/video editing users). Incredibly reliable.
Screen clarity - freaking amazing.
The bad - can’t upgrade the RAM. Hard Drive should at least by a hybrid or Solid state by this time. Technically - you could upgrade the RAM but the days of when Apple had the easy to reach/upgrade storage door on the bottom of the unit were the best. You could quickly go from 8 to 32 GB of memory. Not anymore. What you buy is what you get. And to me this is a huge step backward for the iMac.
Having said that - for office work and publishing - this is a great machine.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Cons mentioned:
Ram
Rated 4 out of 5 stars
Solid Performer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have a long lineage of Apple products but this was my first iMac. It's a beautiful, minimalist machine with incredibly easy setup and sync with my other Apple devices. Definitely get the Retina 4K display, one recommendation is that the boot time on the computer is slow, it feels like it needs more than 8GB of memory. Probably not the most advanced machine but easy to integrate if you're a power Apple product user.
I would recommend this to a friend
Pros mentioned:
Screen size, Speed
Cons mentioned:
Hard drive
Rated 3 out of 5 stars
Shocked at how slow it is
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a long time Apple fan. When I needed to buy a newer machine I looked at the iMac because I thought it would have everything I need, including a beautiful display. It does indeed do everything one would expect of an iMac and the display is indeed stunning. However, buyer beware - this machine is SLOOOOOWWWW. Nothing opens or loads quickly. You will very quickly tire of seeing the spinning beach ball. I expected that the most up-to-date machine would be really fast - not so. I noticed through online reviews that I am not alone and it is apparently blamed on an older model of the hard drive. I am returning this as soon as I receive the Mac Mini I ordered to replace this. I can't stand that spinning beach ball. I also own a 2015 MacBook Air and the MacBook Air is FAR faster than this 2019 iMac. Pretty disappointed.
No, I would not recommend this to a friend
Pros mentioned:
Screen size, Speed
Rated 5 out of 5 stars
My first Imac desktop computer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first Imac desktop computer. I really love it very much. The picture quality is so impressive and the speaker sound is great. On top of that the processor is fast. I will surely recommend this Imac to all my friends and relatives. I would say the price is reasonable is quite reasonable.
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size, Speed
Rated 5 out of 5 stars
Great computer, easy setup
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are thinking about buying a Mac, you probably know what to expect. Easy setup, easy use. We upgraded from an iMac from 2010, and this was a breeze. Smaller, lighter, and faster, so no complained. The screen is beautiful. The new USB charging keyboard and mouse are great as well, should be a big battery saver.
I would recommend this to a friend
Pros mentioned:
Design, Ease of use
Rated 5 out of 5 stars
You pay for what you get.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t always subscribe to the notion, “the more expensive=superior product” or “you pay for what you get”. I do, however, believe Macs are superior. They’re brilliantly designed and engineered with quality materials (ie aluminum>plastic). I actually bought this computer for my aging parents because, like their iPads and phones they’re intuitive and easily navigated, unlike their PC counterparts. Sure, the diehards will argue PC’s are superior...so If you want to pay monthly/yearly for Microsoft word ($100 a year) and Norton antivirus ($100 a year) and “save” money on a $200 computer go ahead. Macs are expensive but they don’t nickel and dime you after your initial purchase. All updates are free. I always recommend Mac.
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Hard drive
Rated 5 out of 5 stars
Excellent Machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second iMac, the old one was 10 years old and not compatible with current OS. The new iMac is an excellent replacement, easy to set up like all Apple products. Even though it does have a hard drive, it is fast enough for my needs. Best Buy's curbside pickup and shipping to store were great and very convenient. It arrived faster than it would have taken Apple to ship and deliver one to my house. The only issue I had was downloading the antivirus software, but the tech with Geek Squad solved the issue quickly and was very professional. Overall, the product and service from Best Buy is the main reason why I bought the iMac from them. The iMac is a little expensive (the reason for only 4 stars), but that is typical of Apple products. However, they do last a great deal longer than Wintel machines, like my old iMac working without a problem for 10 years.
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size, Speed
Rated 5 out of 5 stars
Replaced Windows PC
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a Macbook Air, and liked it so much I decided to go iMac to replace an aging PC.
The only thing I can say, is I wish I hadnt waited so long!
This thing is amazing!
Beautiful display, fast, and easy to use.
One of the best comp purchases Ive made in a while!
I would recommend this to a friend
Pros mentioned:
Screen size, Speed
Rated 5 out of 5 stars
Amazing computer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I each have our individual laptops, but we have three school aged children. They’re always using our computers for various school projects and I wasn’t comfortable with that. I realized we needed a family desktop. First I purchased the older iMac, which is almost identical to this one. It worked fine and we were happy with the performance. Then a few days later the latest iMac went on sale so we traded the older model for the retina 4K display model. The picture quality is markedly better and we think the processor is even a little faster. Great purchase!
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size, Speed
Rated 5 out of 5 stars
New mac
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer was very easy to set up and it has been wonderful to me love the Catalina look and the lightning speed this is far better than my 2010 Mac love the retna screen of my new computer computer bought it on 10/14/20
I would recommend this to a friend
Pros mentioned:
Design, Screen size, Speed
Rated 5 out of 5 stars
Beautiful screen
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow. What a great screen. The computer itself is not bulky or wires everywhere. It nice and neat and works fast. Apple always has good products. This is a nice computer. Maybe a little too much money but I think it’s worthy
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Mouse
Rated 4 out of 5 stars
Nice computer!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first Apple computer. I'm not a fan of Apple products but this is a fast and powerful computer. I'm still learning where to find things but getting the hang of it. One item I do not like is the keyboard. I like having another set of numeric keys to the right of the QWERTY board and of the ones I have seen, Apple keyboards do not offer this. Another item I do not care for is the mouse. I'm used to a non-Apple mouse and right clicking is lacking. But I do like the scroll feature on the Apple mouse. That's cool.
Other than those gripes, I like the bright colors of the screen, the fast start up and the power to run multiple windows without losing speed. For those who like Apple, you will love this computer. For those of you who don't, it is worth taking a closer look, at least.
I would recommend this to a friend
Pros mentioned:
Design, Performance
Rated 4 out of 5 stars
Good machine and great for editing
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love iMacs as my workhorse for video & photo editing. The new slimmer design is beautiful. I wish you could mount this, like a regular monitor however that's not a huge thing.
Despite everything I love the machine. My only real complaint is that for a new iMac and despite every attempt to fix it, it runs far slower than any other Mac I've ever used, noticeably so. I reset the machine and it fixed it to a degree. Not as good as I'd had hoped but better. I'd still recommend buying one of these for heavier editing needs.
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size, Speed
Rated 5 out of 5 stars
Outstanding desktop computer for all skill levels
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Apple makes by far the best and easiest-to-use desktop computer for users of any skill level. The display is amazing, and the computer can process information with great speed.
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Hard drive
Rated 5 out of 5 stars
Stunning display
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace a 13 year old iMac which had a bad video card (we've since had that one fixed an installed a solid state drive so we have a great backup computer). We had been planning on an upgrade just did it a little sooner.
This is our 6th Apple computer dating back to 1990. The 4k Retina display is stunning. Everything runs super fast. Internet is blindingly fast. The only downside is that this uses a platter drive. We will be upgrading with a solid state drive and doubling the RAM. Overall, another great Apple product for our Mac family.