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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9049 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the AirPods 4 for their sound quality, battery life, comfort, and fit. Many appreciate the portability and connectivity, as well as the refined design. However, some customers have noted concerns about the volume and button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 9,041 reviews
  • Rated 1 out of 5 stars

    not work correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working correctly. its not reacting to double touch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay in my ears good. Afraid I’m going to lose them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it, I like pro, when AirPods Pro were on sale’ I got them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally did not like them as they did not stay in place. If I moved my head they would fall off and so I had to make the decision to return them and upgrade to the AirPods Pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound goes off and on sometimes the other pair doesn’t work .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box appeared to have water damage. I returned the item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bring back the AirPod 2 Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the AirPod 2 design better. These are uncomfortable at best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are an apple product. They used the old apple made charging cable for 6 or 7 years after every other company switched to type-C. I bought these for my girlfriend who has a iPhone from a couple of years ago & now she needs 2 different charges because Apple cared about the bottom line more than giving their customers a good experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpod 4 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To short hard to hear anything even when re adjusted the older generation longer better unfortunately were destroyed in dryer.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money don’t buy this product just don’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The earpod 4’s are trash the 2’s are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these and would return them if i didnt throw away the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these AirPods. You can’t answer the phone by tapping them. They suck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to give (-5) star. This AirPod is not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best earbuds I have owned in a while. I use it every day, and would recommend it to everyone. Well done Apple!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought these 2 months ago I barely used them and nothing happened to them but when I get on the phone they can’t hear me it sound like I’m under water to them and it goes in and out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4 wish id kept my old ones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod 4 are ok, I like the older gen’s better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have your ears hurting i return them back where i brought em from and got my full refund back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps falling off my ears sounds is not solid because its not sealed around your ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these doesn’t have noise cancellation i paid extra for nothing and there extremely uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing for Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If no stars were an option I’d give it. Only bought this cause they where on sale for $99 and can see why you have to tap in a specific spot which is hard to do and just overall not satisfied

    No, I would not recommend this to a friend
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