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Customer reviews

Rating 4.7 out of 5 stars with 17942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 17,941 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPod Max Space Grey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ronnie/Robbie helped me out, sorry I can’t remember which one it was. He was super helpful/patient since I had a payment issue. It all worked out and I went home very happy! I’ve had them now for about a month, and I love them. The transparency mode/noise cancelling is great. The battery life is really good. They fit very nicely. I LOVE them!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Not too bad if you have a ear piercings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is good but there are some flaws to it such as the weight, audio quality, and some other things. One thing that realllyy irked me is that without music playing and having your noise cancellation on, you head feels hella heavy on top of the weight of the headphones. And to be really immersed in the music or whatever you’re listening to it has to be somewhat loud. I personally bought these cause i have multiple ear piercings and this just fit right over then so if it’s comfort for your ears this is pretty solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Dollar – Best Headphones I’ve Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones daily for a few weeks now, and I’m honestly impressed. The sound quality is incredibly clear, with deep bass and crisp highs that make every song feel immersive. Whether I’m listening to music, watching movies, or taking calls, everything sounds balanced and premium. The noise cancellation is a game changer. It blocks out background noise almost completely, which makes studying, traveling, or just relaxing so much easier. I also love how comfortable they are — I can wear them for hours without any discomfort. The ear cushions are soft, and the fit feels secure but not tight. Battery life has exceeded my expectations. I don’t have to charge them constantly, and when I do, they power up quickly. The build quality feels durable and sleek, and they look as good as they perform. Overall, this product delivers on every promise. If you’re looking for high-quality sound, comfort, and reliability, you won’t be disappointed. Highly recommend! If you’d like, I can also make a shorter version or one that sounds more casual or more technical.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphone ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod max’s are extremely comfortable and the audio is super clear. The battery lasts for so long

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Cons mentioned:
    Heat dissipation, Weight

    Rated 4 out of 5 stars

    The Best Buy by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, active noise reduction, blue tooth connectivity , could be lighter… less weight. Feel hot depending of the room or outdoor temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Noise Cancelling Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for the noise cancelling feature. I get easily distracted and being able to work while wearing these is amazing. No outside noise is distracting me anymore. The magnetic ear pieces make it easy to replace if the soft (super comfortable, fits perfectly, no discomfort) padding if it gets ruined. I have had previous headphone not have an option to put new ear padding and had to buy a whole new set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality and extremely comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Next Level Sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that I had always been curious about these headphones since they were released. I wish I had purchased them sooner. They have the best sound quality in a pair of wireless headphones that I have heard, and I have tried many different manufacturers. They work seamless with the rest of my Apple devices, and I am so glad that I picked these up. I produce music and the latency between these and my MacBook is essentially flawless. I use these for production when I am not using my studio monitors, or on the go if I get an idea I want to template for later. The battery lasts very long. I can wear them all day if I needed and don't need to worry about charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Stylish & Light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available super quick and you are able to add warranty on top! Easy pick up and good noise cancelling feature, not too heavy on the head. Used it on a 15 hour flight and still had lots of battery left.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality Cush

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing like a good over the ear headphone with sound cancelation. I'm a sucker for apple products in general but quality sound & comfortable. I wear them for long periods and they don't make my ears feel sore. If I Could sleep with them on I would. They pair easily with the wide range of devices I have and I love this green color. Not sure if mine were used or open box but great condition either way. 4/5 bc I've had connectivity issues with my iphone 16pro, randomly disconnect sometimes but I think this could be a phone issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Headphone review.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is great. The battery is excellent and it charges fast. It is a decently heavy headphone. With long use, it became less comfortable overtime. Overall, very high quality headphones with little to no drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best for traveling and school

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY AIRPODS MAX. It’s exactly what I needed and the battery life is so good it lasts like at least 24-48 hours (if you’re not heavy music listener) but that’s how much it lasts for me because I switch between my airpods max and pros. The noise cancellation is good, but since these came out in like Dec 2020, it has definitely improved in other models like the newest AirPods Pro. But the Max 2020 works just as good and can be used to travel and work at school or lounging at home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them my dad brought me them for Christmas. I could have them on the lowest volume with the noise cancellation and I can barley hear anything. while with the transparency mode, it feels like I don’t even have the headphones on because it is an very clear sound of the real world. And the music bass is so good, it feels like Im actually next to the artists that I am listening too. One thing though is that definitely 500$ isn’t really a good price for them. I think they should lower it down. But I love them! Got them in pink (Made this review on my dads Best Buy)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of Open-Box Excellent Condition AirPods Max, and overall, I'm really pleased with my experience! The sound quality is outstanding—crystal clear audio with deep bass that really enhances my music and podcasts. The noise cancellation feature is a excellent, making it easy to focus in noisy environments. I’m giving it four stars instead of five is that I noticed a few minor scratches on the ear cups, which were to be expected for a used product. Additionally, while the battery life is generally impressive, I’ve found it drains a bit quicker than I anticipated since it doesn't have the ability to turn off. That said, the comfort is fantastic, and they fit snugly for extended sessions. If you're looking for premium sound quality and can find a good deal on a used pair, I highly recommend the AirPods Max!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones. They have a great sound and great fit. I love the noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Apple - AirPods Max - Green

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I like that you can adjust the volume from the headphones instead of having to adjust it from your device. I also love the silent feature. The design is so pretty. I love the green color. The only thing I would say that can be improved is the sound. The sound still is pretty good, but it's not the best I've had in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver an exceptional audio experience with rich sound quality and impressive noise cancellation. The build is premium, and the comfort is top-notch for long listening sessions. The spatial audio feature adds a great dimension to movies and music. While the price is on the higher side, the performance justifies the investment if you're looking for high-end headphones. The only downside is the lack of a 3.5mm jack for wired connections, but overall, they are a solid choice for audiophiles and everyday users alike.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZINGGGG. I love to listen to music and these headphones just expanded my music experience even more. Even just for noise cancellation they are so perfect. I absolutely love them. Buy them. People say they are uncomfortable and stuff but I don’t feel that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very flawed product, but top notch sound and ANC

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before saying anything in this review, I want to say up front, I would recommend these headphones, but only if you are aware of all the compromises and issues that they entail. If you are aware and careful, then they should be excellent headphones for a while. This pair I bought was actually a replacement for a previous pair I bought a couple months after the AirPods Max were released. That initial pair broke because of what I know understand to be an issue with the ribbon cable breaking from the cups turning too much. The problem is the cups are next to impossible not to turn if you use the included smart case and they only go into ultra low power mode in the smart case. Some other nitpicks are another well known issue - the condensation issue. Because the AirPods Max use metal for their ear cups without any ventilation, the ear cups will build up condensation after any listening sessions beyond 2-3 hours (depending on the temperature outside and if you are being active). These headphones are not meant to be used to workout, despite me visually seeing many people trying. They are not water resistant and will eventually die. Despite ALL this, they are actually excellent headphones. The noise cancellation is fantastic and the transparency mode is equally as fantastic. The sound quality is amazing. It has some nice punch to the low end without being overbearing. Apple's adaptive eq does a great job at keeping consistent sounds at different volumes. One unexpected area where the AirPods Max are incredible is when using with an Apple device to watch movies or tv shows - especially if the show/movie supports Dolby Atmos. When I use my AirPods Max on my Apple TV, the spatial dolby atmos is incredible and feels shockingly close to being in an actual theater - all while keeping the sound to myself and not bothering my neighbors late at night. The battery life is surprisingly good considering they never actually turn off and only utilize sleep modes to power save. The comfort is fairly solid too. Despite the weight, they actually have a nice comfort on your head with the way they are designed. The headband with the steel to adjust the length feels premium and durable. The headband maintained comfort even after using mine for around 4 years. The earcups are easy to pop off and replace if you have any issues or just to dust/clean off. I need to clarify I essentially use my AirPods Max mostly with Apple devices in wireless mode. I do use it with my PC or my PS5 for gaming, but I use the wired mode with the aux to lightning adapter. While it's functional, Apple needs to create a significantly better version of this cable. If you are seriously using it for any type of music production or gaming, you want it to be wired for ultra low latency. If you just use the adapter cable, it's comically short and thin. While mine hasn't broken, it is very short. My only solution has been to get an aux extension cable to pair with it, but it does slightly affect the sound quality. It shouldn't be necessary to create these solutions. To break it all down, these are incredible headphones if you are an Apple user. They sound amazing, have incredible noise cancellation/transparency modes, and fantastic Dolby Atmos/Spatial Audio support for watching movies/tv. That being said, anyone purchasing these who intends to have these work for any reasonable time needs to know - If you use these frequently with the smartcase, it will possibly break the ribbon cable connecting the earcups - this happened to the pair I bought and has happened to other individuals online with these headphones. I recommend a charging stand that avoids any earcup turning or a regular stand (this will drain battery slightly quicker) - No working out with these headphones - If you feel the headphones getting sweaty, take them off and wipe the condensation out with a dry towel of some sort. - They are a bit heavy, no getting around that - The aux adapter cable is not included and is comically short - Built with premium materials, but a flawed design that needs to be treated with care and understood where the product fails.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation and love the color of them ,doesn’t hurt my ears and batter last long !!!

    I would recommend this to a friend
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