Customer Ratings & Reviews

I went into these headphones expecting to be dissappointed with the quality, and the notably heavier weight to them. I am happy to say that i was pleasantly suprised. I have two very loud exotic birds and i can barely hear them through these headphones. Dont let the weight scare you off, ive noticed them sometimes feeling heavy in the jaw area, but a quick readjustment of the length fixes this issue. The sound quality is also AMAZING and paired with that, i got a free three months of apple music. Win win in my book!

Awesome sound clarity and very durable design and construction. We lost them once and the connectivity and battery life lasted over a week and led to finding them at the person who stole them!

I recently purchased the Apple AirPods Max, and I must say, they have exceeded my expectations in every way. From the moment I unboxed these premium headphones, I was captivated by their sleek and elegant design. The attention to detail is remarkable, and the build quality is top-notch, as expected from Apple. The sound quality delivered by the AirPods Max is simply phenomenal. The audio is crisp, clear, and rich in detail, immersing me in my favorite music, movies, and podcasts like never before. The dynamic range and depth of the soundstage are truly impressive. Whether I'm listening to classical music with delicate instrumentals or enjoying bass-heavy tracks, these headphones handle it all with finesose.

Extremely comfortable to wear while cleaning, walking, and at the gym. I was afraid that I’d have issues with them sliding on my head when I first started using them, but it hasn’t turned out to be an issue. The sound and noise cancelling is AMAZING! Regular AirPods would make the inside of my ears sore after a while, so these are the perfect alternative if that is an issue for you (and these don’t randomly eject from your ear! IYKYK)!

I love the headphones. They have a great sound and great fit. I love the noise cancellation.

Quite simply put, these are the best headphones I've ever owned, and I've had full ear cover headphones forever. They're sleek, comfortable, and the sound can't be beat. (No pun intended.) It's great for taking phone calls. The noise cancelling feature is one of the best features. I let me son borrow them on a class trip and got a notification on my phone that my headphones were on the move! Even showed me where they were. It's not only great for music, but movies, podcasts, and white noise for sleep. They're great in the gym or while running because you can really just tune out the outside world and focus on what you're doing. Very satisfied with this purchase.

First off, i must say that i’m coming from the bose qc45’s. An already great pair of headphones that I use for the gym. They had good noise cancelling,comfort, and sound. That being said these COMPLETELY blow those out of the park. The noise cancelling difference is NIGHT AND DAY. Spatial audio works really well. The sound quality is so much more rich. They feel higher quality also. The integration with apple devices is definetly a plus as well. The bose would auto connect but the apple ecosystem is just so much more seamless. I will say tho, if you are on android, get the bose. Becuasw your getting the same offering on both ends. But apple? A good old pair of airpods will do the job just nicely. 2 small things though, they are Substantially heavier than the bose but not with dealbreaking weight. I go to the gym 6x a week and do a range of exercises including cardio and they stayed snug most of the time. Unless you tilt your head back 90 degrees they probably wont move much. And also the inability to turn them off is kind lf annoying, but my battery never dies so i guess its alright. All in all good headphones

Best wireless over ear headphones available I absolutely LOVE these headphones, they’re by far the best overear headphones you can buy-especially if you own/use them with an Apple device. They’re absolutely top quality headphones that any audiophile would love and appreciate, and they’re also absolutely gorgeous and beautifully designed, as all Apple products are. I love the range of colors available as well. One of the biggest, most stand out features of these aside from the excellent sound quality is their exceptional noise cancellation. These have THE best noise cancellation of any headphone on the market, regardless of price. No matter how loud and busy the world around you is, once you turn on noise canceling, it completely shuts the world out and lets you enjoy perfect silence or allows you to listen to your music or watch videos/movies without any background noise affecting and disturbing you. I also like the controls on the headphones themselves, as it’s very simple and intuitive. There’s a dedicated button just for the noise canceling and transparency modes as well as a small dial similar to what’s on Apple Watches that controls volume as well as play/pause, skip/next track and previous track, and also allows you to summon Siri as well as answer or decline and end calls (you also can do all call and text functions by voice, as well as Siri reading out incoming texts to you) these headphones also work with Apples spatial audio and head tracking, which can be turned on/off any time, but it unfortunately is a feature only available when used with an Apple device, and one other cool feature only available with Apple devices is the Find My feature, which allows you to be able to always see where your headphones are on a map in the event you lose them, so it helps make sure you’re never going to lose these and always be able to find them, which is an awesome feature. The final Apple exclusive feature is the way that it connects to your device; you just place your device near the headphones and it automatically pops up on there and connects, making it extremely simple, easy, and fast. It also never ever loses its connection ever, regardless of how long you use them. But it’s just as simple and easy to connect to non Apple devices as any other Bluetooth headphone; you just turn on Bluetooth and hold down a button on the headphones to put it in pairing mode and then connect it to your device and its paired. The battery life on these are excellent as well, lasting for up to ~25 hours on a full charge when using full noise cancellation and near full volume. They’re also very comfortable to wear, with nice soft earcups made from comfy memory foam material and an extra soft headband with thin mesh material inside it to allow full airflow and prevents any sort of sweating like a leather headband would. Best Buy also offers 3 month trials of Apple Music/TV/News whenever you buy these, which is an awesome added bonus. They also have the cheapest price on these and often times will have them on sale for even cheaper-so if you see them and they’re on sale I highly suggest buying them before that sale ends! But in the unlikely event you find these for cheaper at another store or website, Best Buy will price match them-even if you’ve already bought them and then later notice they’re cheaper somewhere else, which is what I did when I bought these.

Good noise cancellation and love the color of them ,doesn’t hurt my ears and batter last long !!!

So, I’ve got an interesting story first about the service, then about the product. I had a pair of Sony WH1000XM4’s I purchased a year ago and essentially after using them I realized they weren’t for me, they actually hurt my ears, and the noise cancellation made me nauseous, so essentially I forgot about them (don’t judge me lol). A year later I went to the best buy on 82nd in Portland, OR, and I tell them this, the product was essentially brand new, had the og box and had everything in it, let me say I did not expect to get any money back for these and thought since I’m nearby why don’t I give it a shot … they returned the entire product for me and let me pay the difference for a pair of Airpods Max’s, essentially all I had to pay for these were $132, absolutely fantastic, and I wanna thank Noah, Arianna & Johny for helping me & doing this for me, and this will be one of the many reasons I’ll be shopping at best buy for a long time. Now the product, ended up getting the Black Airpods Max’s, these are absolutely fantastic, ESPECIALLY the noise cancellation, like I said previously the Sonys made me sick, didn’t feel good on my ears, and actually gave me a headache & nausea but these? PERFECT, I’ve been on a 6-hour flight with these on and let me tell you when you turn that noise cancellation on, you hear nothing but what you want hear, example you watch a movie? You’re gonna hear everyone’s voices clearly and everything else around you is non-existent, and they don’t make me nauseous or give me a headache!!! I’d say arguably these are one of the best noise cancelling headphones on the market currently, the battery life is also great, I had these on for a total of 8 hours including my plane ride and didn’t have to charge them once, highly recommend for those looking for longer battery life headphones and especially ones for longer flights, the headphones are extremely comfortable as well, I had earrings on and put these on over them and my ears didn’t feel cramped and were very cushioned, and I love how you can remove them and buy newer ones, now these are my ears that find them comfortable, I’d recommend trying them on in store if your skeptical. Bluetooth is also fantastic whenever your phone is nearby instantly finds the max’s and connects them. There’s a few downsides I’ve found with these headphones 1) the sound quality and base, it’s not the best imo, but everything else makes up for it, so it’s alright with me, 2) essentially these will never turn off or don’t have an off button you put them in the case and goes on sleep mode and essentially that’s turning it off lol, this doesn’t bother me but it might bother some, essentially keep your charger close by and charge it every night, you’ll be fine, 3) the last thing is these are indeed on the heavier side, they didn’t give me headaches however … I’ve seen reviews of people who have the opposite reaction, honestly, testing them out in store and using them for at least half a hour will probably let you know if the weight is going to be an issue, or buy them, keep the box and accessories and return them brand new after a week of using and you can get your money back. Overall, I’m satisfied with my purchase, and I don’t plan on returning these ever lol, thank you so much to everyone at the 82nd and Portland, OR store for helping me out! I’ll be back when I need more electronics!

best headphones i’ve ever owned!! sound quality is great & they are very comfortable. they connect super fast to any device. apple always does it best. i’m very happy with my purchase.

AirPods max are definitely going to take a chunk out of your wallet, and overall it’s worth it. I’ll give a score out of 10 for each category. Sound Quality-8 Noise Cancelation-10 Transparency mode-9 Bass-10 Build Quality-10 Appearance-7 Case-3 Overall-8.5 These headphones are overalls worth it IF you are extremely invested in the Apple Ecosystem as they will work flawlessly with any Apple Product. They excel in the mids and definitely don’t struggle at all with extreme high and low pitches. These will change the way you listen to music but you need to take some time and consider if they are right for you.

I recently got my hands on the AirPods Max, and let me tell you, they’re an absolute game-changer! They feel like a piece of luxury, and the sound quality is mind-blowing. Sure, they might feel a bit heavy at first, but trust me, it’s all part of the experience. I highly recommend them to anyone looking for a top-notch pair of headphones!

It’s amazing, the color is beautiful and so is the sound quality. It completely encases your ears and the noise canceling doesn’t leave this white noise. I love them !

I am a person who buys from a store to directly purchase a product to ask questions about the product and check the condition of the product immediately. I think price and quality are the most important when buying things. In this regard, I think you can buy Best Buy items with confidence. When I bought "Apple AirPods Max", there was a discount event. I was able to buy it at a much better price than other stores. I am very satisfied with the packaging condition of the product and the kindness of the staff. Noise cancelling is better than other products. The sound quality is good, too. The connection is very simple and easy to use. Best Buy's stuff is reliable. I'm always happy to buy things from Best Buy.

Snatched these bad boys up before Christmas on sale $170.00 off. I also have the AirPods Pro 2, but even without all the features of the smaller AirPods Pro 2 which is great, the AirPods Max kinda blows away the Pros when it comes to Sound, Highs, Lows, Mid’s, Bass, and Noise cancellation. The gesture controls are simplified on these headphones. Only one complaint kinda. I, wanted the Blue color headphones, but I waited too long to pull the trigger on these. However, I equally enjoy the Silver headphones, and now I have no regrets. Is it worth it at $549.00 nope not for me, but if you have the money maybe. You’ll enjoy these much better if you can find these on sale over the USB-C headphones. I, have an old Apple lightning to 3.5 jack which works with these headphones. I, don’t think that Apple has made a USB-C to 3.5 cable as yet, but there is a cable for the lightning version of these headphones. Remember I have the old jack that came with the iPhone 8. I bought mines separately, and Apple even claims on their website that it works with the AirPods Max. $549.00 vs. $379.00, and now I can only find the Lightning version of these headphones for $399.99 still worth it. I really recommend these headphones which are premium built to anyone who can afford them especially on sale. These also auto connect with anything Apple as soon as I start listening from the next device, awesome!

I waited a long time to write a review. I've had these for over a year and I absolutely love them! I have tried a lot of over the ear headphones and there’s always something I don’t like. The beats were the worst to wear because the leather ear covers get sweaty while I’m working out and feel tight around my ear. I love the apple ones because my ears don’t feel sweaty during a workout and they stay on. The sound is crisp and I can adjust the volume and such very easily. They connected right away with my phone. The battery life is great and I can get a couple days use out of them before needing to be charged. The case is very nice and has a soft suede interior that feels very high end. The ear covers come off and I simply wash them with a touch a dawn soap and leave them on a cotton towel to air dry. I absolutely think they are worth the money. I’m so happy I chose the green color because it’s no longer sold. I have them in pink as well. I am thinking of buying them in the starlight color too to match my MacBook and to have a set for work, home and gym.

-Aesthetically: look great on , match everything, chic for travel. -Functionality: the noise cancellation is top tier, they also include some sort of technology that follows your ears which assists with the perfect sound. -Battery life: is amazing and long lasting - got me through an entire day of international travel and the following day or two. They do take a while to fully charge. -Cons: they do slide when you lean your head back/move. I have to wear an updo when working out to avoid this issue, and also added silicone covers to combat it. -Overall: I think they’re overpriced, like most apple products. But they are sleeker and more appealing (to me) than other competing options. Curious to see how they hold up over time.

Great sound quality overall. Worth the money, use them daily for music, phone calls, etc. They are a bit heavy but if you are fine with that then you will love them. Amazing color and quality, physically and quality wise.

AMAZINGGGG. I love to listen to music and these headphones just expanded my music experience even more. Even just for noise cancellation they are so perfect. I absolutely love them. Buy them. People say they are uncomfortable and stuff but I don’t feel that.