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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5301 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,323 reviews
  • Rated 4 out of 5 stars

    Buttons and delayed reactions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are delayed when i pressed the button it was delayed by like 3 seconds and the buttons are very confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cutest headphones ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok. Not best quality but easy to use with iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced some issues with the connectivity but overall very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy weight and Bass was not as expected but a premium feel

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing bad it that’s it’s tight on my head fix this and I’ll give a 5 star

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy for the money I would expect a lot more out of them. I bought these and the Bose ultraquiet and liked those better so I gave the apple to someone and they gave them back and told me to just return them

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    airpods max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a 10/10 for me beyond expectations and worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not my favorite. At first, they were comfortable but then they felt bulky and not very practical for working out or using out of the house. I returned them after a few days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They rock love the sound and quiet sound around me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movie good AirPods Max’s it works very well bro very well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice bass, however they are not loud. Would be perfect if they were louder. Definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fatal flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were phenomenal, the first day I got them I listened for a couple hours at home with getting stuff done around the home. The next day I was sitting at my desk at work, took the headphones off and popped on of the earcups on. Just sitting at my desk, editing photos, I had somehow accumulated moisture in the earcups and saw that moisture all over the drivers. After about five minutes online, I realized the apple care I bought was useless and that everyone is experiencing this to a degree. The Apple care is useless because this concern makes the headphones a ticking time bomb. It’s not a matter of if the moisture will kill them, it’s when. And when it does Apple will tell you that there is water damage. So you either pay a ton of money to have them fix it just to have the problem again, or you pay a bunch of money for a new pair to have that problem again. Just get something else. Wait for Apple to make a proper gen 2 so they can brag about how they are IP rated now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod Maxs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to glitch on me and not connect everyday like their supposed to , fully charged or not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy - No After Purchase Support

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an only assume that Apple wants to kill this product line off. While headphones themselves are nice and well integrated with the phone Apple has zero interest in supporting them after you buy them. Since they have no power button they need to be in the special slip cover that comes with them to enter low power mode (and even then there is still continuous power drain). If you lose the slip cover Apple will not sell you or provide a replacement. You just have to take your chances with sketchy third party options or prowl eBay for a second hand OEM one. If I had known they didn’t support these I never would have spend $500 on them. Pathetic Apple, you’ll take people’s money for them but can’t be bothered to ensure they stay usable afterward.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod maxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase but not worth the price overall $450 for headphones is crazy I’m returning them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best for sport runnig and wslking on the gym

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. Too expensive for the sound and features. Bowers and Wilkins or Sennheiser would be a better pick for the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Itchy ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these, but they began to itch badly after putting them on my ears. I thought something was wrong with my ears and took the headphones off. I tried again the next day, and the same issue occurred. I googled and saw that other people had the same problem. For $500 headphones, I shouldn't have to put rubber covers on to avoid the issue. I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me, but theyre nice. Expensive, I don’t like that I can’t work out with them

    I would recommend this to a friend
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