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Customer reviews

Rating 4.8 out of 5 stars with 5352 reviews

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  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,344 reviews
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great sound and very comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are very comfortable. I like that the ear cushions are attached with magnets so they are easily removed and cleaned after a workout. I don't know why there's no Apple logo or any kind of branding on a $550 product, but they still look nice and it just makes them easier to decorate them yourself with decals, stickers, or covers. I keep the noise cancellation feature on when I play my music, so it sounds the best, so when someone comes up to talk to me, I like to press both the pause button and the other button to switch from noise cancellation to transparency mode (allows you to hear all outside sounds clearly as if you weren't wearing the headphones) easily at the same time. And then when I'm done talking to that person, I press both buttons at once again and all the outside noise goes away and my music continues. It's a trivial but lovely experience. The battery life is great in my experience. I use these everyday for hours at a time but I've never had to worry about them dying on me. I also love how easily they connect to my iPhone when I put them on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple AirPods Max (USB-C) in Midnight as a gift for my partner, and they have not stopped talking about how much they love them! From the moment they opened the box, I could tell this was going to be something special. The packaging felt premium, and the headphones themselves are absolutely gorgeous, the Midnight color is so sleek and elegant, it really stands out without being flashy. The first thing my partner commented on was how comfortable they are. The ear cushions are soft and fit perfectly, and even after wearing them for hours, they don’t cause any discomfort. They use them for everything — listening to music, watching shows, working, and even just relaxing — and they keep saying how amazing the sound quality is. The audio is crystal clear with deep, rich bass, and the noise cancellation blocks out everything else, making it easy to just get lost in the music or a podcast. They’re also really impressed by how smoothly everything connects through the USB-C and Apple ecosystem. Switching between their iPhone, iPad, and Mac is effortless, and the controls are super intuitive. It feels like Apple thought of every little detail to make them as user-friendly as possible. For me, the best part has been seeing how happy they are using them every day. It’s become their favorite thing to reach for — whether they’re traveling, working from home, or just relaxing. It’s rare to find a gift that feels so high-quality, practical, and personal all at once, but this was definitely it. If you’re thinking about getting these for someone special (or even for yourself), I can’t recommend them enough. They’re not just headphones — they’re an experience. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Premium Sound and Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max sound incredible, with rich audio and excellent noise cancellation. They’re comfortable for long listening sessions and pair instantly with my Apple devices. The Starlight color looks even better in person.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is outstanding with rich bass, clear mids, and detailed highs. Noise cancelation is the best I have experienced and Transparency mode feels natural. The build is solid and the headband stays comfortable for long sessions. Battery life is dependable and quick charging is convenient. The case is not the most protective and the price is high, but overall these headphones deliver true flagship performance, especially if you use Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and solid build quality Amazing active noise canceling and transparency mode Comfortable ear pads and fabric headband Decent battery life Button and digital crown are great to use Good sound quality with no distortion Great connection strength with Bluetooth 5.0

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods Max are premium over-ear headphones with excellent sound quality, strong active noise cancellation, and seamless integration within the Apple ecosystem. They offer immersive spatial audio and a luxurious aluminum build, but they are noticeably heavy for long listening sessions. Battery life is around 20 hours with ANC on, though the Lightning charging and the minimal Smart Case are drawbacks. Overall, they’re ideal for Apple users who want top-tier performance and design, but the high price may not suit everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable for flights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro Max are currently one of the best headphones for iPhone users. They offer a very balanced sound quality, with deep bass and clear voices, ideal for both music and calls. Active noise cancellation has improved a lot compared to previous versions and really isolates external sound, making them perfect for work, traveling or training. The "Transparency" mode works naturally, allowing you to hear the environment without having to take off your headphones. The connection with the iPhone is instant, stable and integrates perfectly with functions such as "Find My", automatic switching between Apple devices and ear detection. In terms of comfort, they have a soft and light fit that allows you to use them for several hours without discomfort. The battery lasts about 6-8 hours per charge, and the case offers several additional charges, enough for a full day. In summary, AirPods Pro Max combine excellent sound, superior noise cancellation and seamless integration with the Apple ecosystem. They are a highly recommended option for anyone looking for premium headphones for their iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the Hype: Why AirPods Max Feel Like True Lux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Max honestly feel like a luxury item you can hear. The moment you put them on, they feel solid but comfortable, and they don’t get annoying even after wearing them for a while. The sound is clean, full, and balanced. Bass hits nicely without drowning everything else out, and you notice details in songs you’ve listened to a hundred times before. Noise cancellation is really strong, especially on planes or in loud places, and Transparency mode feels natural, like you’re not even wearing headphones. If you use other Apple devices, the way they connect and switch between them is effortless and honestly one of the best parts. They are expensive, and the case isn’t great, but if you care about comfort, sound quality, and that smooth Apple experience, AirPods Max are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones for Apple Ecosystem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Max have been absolutely worth the investment. As someone deep in the Apple ecosystem, the seamless integration across my devices is unmatched. They automatically switch between my Mac and iPhone - if I'm listening to music on my computer and a call comes in, they instantly switch to my phone, then back to my Mac when I'm done. It just works, no fumbling with Bluetooth settings. The sound quality is phenomenal. Whether I'm listening to Apple Music or Spotify, the Dolby Atmos spatial audio is incredible - it's like being in a completely immersive sound environment. Music has depth and clarity that I've never experienced with other headphones. Comfort is another huge win. I can wear these for hours without any discomfort or fatigue, which is rare for over-ear headphones. The weight is distributed well, and the ear cushions are plush and breathable. Battery life has been excellent too—I rarely need to charge them during the day, even with heavy use. They hold up through long work sessions and commutes without issue. If you're already using Apple products, these headphones take full advantage of that ecosystem in a way no other headphones can. The premium price tag makes sense when you experience the quality and convenience they deliver every day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Quality for a Steep Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the AirPods Max because I wanted a high-quality pair of headphones for longer commutes on the ferry and when traveling. They definitely deliver; the sound is rich and detailed, the build feels premium, and the noise-cancellation and comfort make them great for long listening sessions. But I also understand why some people hesitate because of the price tag. The clarity and balance definitely stand out compared to the Airpod ear bud options. The bass has weight without overwhelming the mids and highs, and vocals remain crisp even at lower volumes. I listen to all kinds of music and the AirPods Max reveal subtle layers and nuances that many headphones in lower price ranges miss. For movies and gaming, the soundstage feels wide, which makes surround-sound effects more immersive. Comfort and build quality add to the experience. The headband distributes weight evenly, and the ear cushions are soft enough that I can wear them for hours without fatigue or pressure. The all-metal frame gives them a sturdy, premium feel, and they have survived daily use (and a few accidental drops) without a scratch. Controls are simple and intuitive, and switching between Apple devices is seamless. Active noise cancellation works very well. It blocks out background noise on commutes and on planes extremely well. Transparency mode is handy too when I need to hear my surroundings without removing the headphones. For travel and everyday use, that flexibility is a big plus. That said, the cost is hard to ignore. At this price point, you pay for premium design, brand, and convenience (like seamless Apple-ecosystem integration) which are only meaningful if you already use Apple devices. For someone who uses headphones casually or isn’t invested in the Apple ecosystem, there are other headphones out there with very good sound and ANC for much less money. In short: the AirPods Max deliver premium sound, comfort, and build quality. They’re among the best headphones I’ve owned. If you care about audio quality and you want a polished, reliable listening experience. But you should decide whether those advantages justify the steep price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is so great, especially with ease of toggling between noise cancellations options. They look cool and comfortable over my head! The case is weird. No way to fold them easily for storage. Overall, I love um!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality with deep bass and clear highs. The fit is comfortable, battery life lasts all day, and pairing with Apple devices is super easy. Beats headphones are stylish, reliable, and perfect for everyday listening. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium Sound Meets All-Day Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are exceptional headphones, offering rich, immersive sound with crisp highs and punchy bass. The active noise cancellation and transparency modes are flawless, allowing for seamless transitions between focus and awareness. Despite their premium, durable build, they remain remarkably comfortable for long sessions thanks to soft, cushiony ear cups and a balanced fit. With all-day battery life and convenient USB-C charging, they are a high-value investment for anyone prioritizing pro-level audio and lasting comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods Max! They are loud and comfortable, with a premium feel that justifies the price. The Midnight color looks sleek, and the connectivity with my iPhone is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent. The headphones charge is also excellent. It is a bit heavier than the Sony and Bose sets I have but you really can't tell when you're wearing them. They interface excellent with all the Bluetooth devices I use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro for a few weeks now and I’m thoroughly impressed. The noise cancellation is excellent—great for commuting or focusing in noisy environments. The sound quality is rich and balanced, and I especially appreciate the spatial audio feature for an immersive experience. They’re also incredibly comfortable to wear for long periods, and the fit is secure during workouts. Battery life is solid, and the quick charging is a bonus. Seamless integration with my Apple devices makes everything even smoother. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Premium sound + best noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for everyday listening, calls, and travel, and they’re easily one of the best-sounding and best-noise-canceling headphones I’ve owned. The noise canceling is excellent, and Transparency mode feels incredibly natural like you’re not even wearing headphones. Sound quality is clear, detailed, and full, and switching between Apple devices is effortless. Downsides: they’re heavy for long sessions, the case design is awkward, and the price is definitely premium. But if you’re in the Apple ecosystem and want top-tier ANC + smooth connectivity, these are a fantastic pick.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Still a top tier premium headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite complaints regarding lack of updated chip etc that may be present in the AirPod pros, the over ear AirPod maxes are a different breed of headphone in the Apple lineup. They took the “if it ain’t broke don’t fix it” approach and despite people’s skepticism, this is still a top tier premium headphone. This headphone is in a class of its own regarding luxury listening, being better build quality and a higher price range than the Bose, Sony and Sonos but not so high in price as the Bowers and Wilkins or B & O offerings. This sits in the middle as a premium noise cancelling headphone with premium metal build quality, excellent noise cancellation, best in class transparency mode, rich and detailed sound especially utilizing spatial sound with music and movies, and imo the best looking and most sleek design of any headphone in the market. Adding USB C and the slew of new colors gives this headphone the facelift it needs to continue being a top of the line headphone in the market. The new midnight color is amazing in person. And finally, the AirPods Max as expected fit so seamlessly into the Apple ecosystem that it makes it the best choice no matter how new the other offerings are. Despite the new Sonos Ace having newer bells and whistles as far as tech advancements, the noise cancellation and sound quality is better in my opinion on the AirPods Max still to this day not to mention better looks, build quality and working more seamlessly in the Apple ecosystem. All in all its impressive for a headphone from 2020 to be more than holding its own against newer headphone competitors that have gone through 2 new iterations since then. The minor refresh these new AirPod maxes got are frankly all they needed considering how Apple knocked it out of the park the first time with these. If you are upgrading for usb c and the new colors or you want to get these for the first time, these are definitely a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airpod Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the airpod fits perfectly, and i like snuggly feeling on my head while wearing it to workout at the gym. Second of all, the bass and noise cancellation feature. Its quite and let me enjoy my music without interfering from loud music at the gym. Lastly, the airpod is comfortable and soft, cover both my ears for long hours. Highly recommended and everyone knows that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a musician and music major, i wanted a pair of headphones that could best achieve the feeling of being inside the music, and these are phenomenal. i also love that they fit my small head and have a really good battery life despite not having an off button. i can wear them for hours at a time and not experience any discomfort whatsoever. love love love

    I would recommend this to a friend
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