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Customer reviews

Rating 4.8 out of 5 stars with 5352 reviews

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  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,344 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning audio quality and a must buy if you listen to a lot of audio material. I enjoy using this to listen to audio books then I connect it to my computer at work because the noise canceling is excellent. Battery life is actually good for a day and half of use in my case and I wasn’t expecting that based on all the YouTube reviews I had seen. Also it is as heavy on the head as folks say (heaviest I’ve ever had) and the clamp force on the head does take some getting use to. Keep in mind achieving that thigh seal around the ear is why the noise canceling and transparency mode feels so unreal. Comfort wise it’s not the best as I need to adjust the headband repeatedly (say every 15min) and the ear up material is so rough and it irritated the skin around my ear lobes. I got a silicone skin for the ear cups on Amazon ($8) to fix that and to also keep the ear cups fresh as silicone is easy to just wipe clean (ear hygiene is a must). Apart from that it is very much like other headphones in that it covers your whole ear and yes your ears will get hot when using it outside or in a warm environment. On like my Sony MX 4’s there is actually enough room in the ear cup and the sensors are receded so nothing really rubs on your ears ( depending on how big your ears are :)). last thing to know is the ear cups will get dirty immediately you start using them because it’s cloth rubbing against your skin so expect all the body oils, sweat, and skin to get cut in in the fabric; you will be washing it often unless you get a silicone skin or one of the hundreds of colorful 3rd party ear cups on amazon that can help hide dirt. Buy at Best Buy because I will say they are more helpful and customer friendly than the folks at Apple in my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Some of the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a luxurious product Apple. The build quality of the AirPods Pro Max are stellar. The hinges are heavy duty, the cups feel robust and that overall adds to the heaviness of these headphones. Though they tried their best with the soft mesh which have a very nice feel. As far as sound; With USB C, now there’s lossless audio which is great for people looking for a more Hi-Fi Experience. Though to connect these to anything other than a device with USB C, Apple charges you $40 for a USB C to 3.5mm braided cable. Yikes. (I ended up buying it -_-) The sound is clear, with strong bass clear mids and highs. I look forward to listening to music on these everyday! Thought ive had a few software kinks when connecting these, the noise cancellation and transparency mode are some of the best on the market. I love these headphones despite their flaws and hope that I’ll have these for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a call center and wanted a wireless set of headphones that fit over the ear that my customers could hear me on in a busy environment. I love the transparency mode for when I’m walking downtown and can hear my colleagues when necessary. These fit nicely on my head and the sound quality is great. Going to noise cancelling mode is great when I the people I’m speaking to are on a bad connection or speaking quietly. I do enjoy the quick connection to my iPhone and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 4 out of 5 stars

    High price tag

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong, these headphones are nice. Comfortable all-day wear (except while eating), great sound cancellation, beautiful design, and stellar build quality. The all day battery life is great too. Just not worth the price tag. However, the sound quality is obviously not the draw of this product. The design and seamless integration with other Apple products is what draws people in. If you aren’t already deeply rooted into the ecosystem, don’t bother with these. There are much better quality (sound) options for less.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. The active noise cancellation is outstanding and works incredibly well in noisy environments, while Transparency Mode feels very natural. The build quality is premium and the Midnight color looks sleek and elegant. They are very comfortable for long listening sessions and integrate seamlessly with Apple devices. The switch to USB-C is also a welcome update. Overall, a high-quality, premium headphone experience that lives up to expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium sound + best ANC I’ve used, but heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the AirPods Max (USB-C) in Midnight and have been using them daily for a mix of music, conference calls, and watching videos. I’m already in the Apple ecosystem (iPhone/Apple TV/Apple Watch), so I mainly wanted something that “just works” and sounds great. How I use them Music and podcasts at home and in the office Zoom/Teams calls Movies/shows on Apple TV Occasional travel/errands for noise cancelling Setup & Apple integration Setup was basically instant—open the case near my iPhone and it paired immediately. Switching between devices is the big win: moving from iPhone to Apple TV or a Mac is simple and usually automatic. If you’re already in Apple’s ecosystem, these feel like a “plug and play” headset. Sound quality The sound is excellent—clean, detailed, and punchy without being muddy. Vocals come through clearly, and the bass has weight without overpowering everything. They’re also great at lower volumes, which I appreciate. Noise cancelling & transparency The Active Noise Cancelling is the best I’ve personally used. It cuts out constant noise (fans, HVAC, background hum) extremely well, and it’s strong enough that I catch myself forgetting how loud a room actually is. Transparency mode is equally impressive—when I turn it on, I can have a conversation without taking them off. Comfort & fit This is where it’s mixed: The ear cups are soft and seal well But the headset is noticeably heavy, and after long sessions I feel the weight more than other headphones If you wear headphones for hours at a time, that weight may matter. Calls & mic For calls, they’ve been solid—people can hear me clearly and the noise cancelling helps in louder environments. I wouldn’t call it a studio mic, but it’s more than good enough for work calls. Pros Top-tier sound quality Best-in-class noise cancelling Transparency mode is amazing Seamless Apple device switching Premium build quality Cons Price is still hard to justify unless you’ll use them a lot Heavier than most competitors Case design is… not my favorite (but functional) Bottom line If you’re in the Apple ecosystem and want premium sound + the best ANC, AirPods Max deliver. If you’re cost-conscious or wear headphones all day, the price and weight are the main reasons to consider alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are genuinely great headphones. The AirPods Max deliver impressive sound quality with rich bass, clear highs, and a depth that makes everything sound full and immersive. The noise cancellation is amazing—it blocks out background noise even in really loud spaces, like busy cafés or on public transport, so you can just focus on what you’re listening to. The design feels premium, they’re super comfortable for long sessions, and the battery life has been solid with no issues so far. Whether it’s for music, calls, or just tuning out the world, for me , they’ve been totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Exceeds expectation - would recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was expecting. The design is very pure, the sound quality is also great and the noise reduction feature is definitely more advanced than the one in the AirPods Pro. I’ve heard that the sound quality is even better when plugged but haven’t tried it yet. It’s also great for working out, it doesn’t slip. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Seamlessly integrated with all of my apple products. Great battery life. Noise canceling is top tier. Like all headphones, you do need to hardwire it to your device for the best sound quality. Day to day functionality not the greatest due to size and inability to turn off without specific case. And the case you get for it will be big/clunky. Probably not wise to travel with it without a case. Not a practical day to day experience if you leave your house for work but great listening experience for your leisure

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very comfortable. Sound quality is good but not the best I have heard and they don’t seem to get really loud, if you like to listen to your music like that. The noise cancelation works really well and battery life is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love the USB-C update!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The switch to USB-C makes these so much more convenient to charge with the rest of my gear. The Midnight color is stunning—a deep, sleek navy that looks very premium. As always, the Noise Cancellation and Transparency Mode are best-in-class. They are a bit heavy for long sessions, and I wish Apple had updated the case, but the build quality and sound are unbeatable if you're already in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Maximum immersive sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - comfortable, snug fit. Sound quality is exceptional, long time before recharge. Cons- bulky to tote around

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium Sound and Build – Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver incredible sound quality with deep bass, crisp highs, and an immersive spatial audio experience. The noise cancellation is top‑tier, easily blocking out background noise even in busy environments. The build feels premium, and the memory foam ear cushions make them extremely comfortable for long listening sessions. Battery life is solid, and the new USB‑C port makes charging more convenient. Definitely a luxury purchase, but the performance and comfort justify the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The noice cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are easily the best headphones I’ve ever owned. The sound quality is incredibly clear and balanced, with deep bass, crisp highs, and amazing detail that makes every song feel immersive. The Active Noise Cancellation works flawlessly, blocking out background noise so you can fully focus on your music, movies, or calls. The build quality is also top-tier. The materials feel premium and durable, and the design is sleek and comfortable even during long listening sessions. The ear cushions are soft, and the headband distributes weight nicely, so they don’t feel heavy like some over-ear headphones. Another standout feature is the Spatial Audio, which creates a surround-sound-like experience that makes movies and music feel more dynamic. Pairing with Apple devices is instant and seamless, making them super convenient to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Transparency Mode is a Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these AirPods Max! I use them daily for work - listening to music in the office and taking Zoom calls - and they've exceeded my expectations. Having owned both the Sonos Ace and Sony XM4, I can say each has its strengths. The Sony might edge out slightly on pure sound quality, and the Sonos Ace definitely looks sleeker and feels a bit more comfortable for long sessions. But what makes the AirPods Max my go-to choice is the incredible transparency mode. This feature is honestly a killer differentiator. Unlike other headphones I've owned, I don't feel muffled or disconnected when speaking on calls. The transparency mode lets me hear my own voice naturally, which makes video calls so much more comfortable and natural. It's one of those features you don't realize you need until you have it. The audio quality is excellent for both music and calls, and the microphone performance is consistently clear for my colleagues. I also really appreciate having physical buttons rather than relying solely on touch controls - they're more reliable and easier to use without looking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    AirPod max review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the comfort side, they feel premium, but man, they are heavy. I can wear them for a few hours, but I definitely feel the weight on my neck by the end of the day. Battery life has been solid enough for my daily commute, getting me through about 20 hours, though I really wish there was a proper power button instead of relying on the case!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    Great head gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple headphones, particularly the AirPods and AirPods Pro, consistently receive high praise for their design, sound quality, and integration within the Apple ecosystem. The sleek design offers a comfortable fit, making them ideal for prolonged use. The sound quality is impressive, with rich bass and clear highs, creating a satisfying audio experience across various genres. Active Noise Cancellation in the AirPods Pro effectively blocks out background sounds, enhancing focus during listening sessions. Battery life is commendable, with quick charging capabilities ensuring they’re always ready for use. The seamless connectivity with Apple devices provides an added level of convenience. Overall, Apple’s headphones are a top choice for users seeking a premium audio experience, excellent build quality, and effortless device integration, making them a worthwhile investment for both casual listeners and audiophiles alike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Convenient if you're an Apple power user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best part about this headset is actually the convenience if you are in the apple ecosystem. I work on a Macbook, have an iphone, and occasionally use my ipad. I tried other headsets like the Sony and Bose and they are more comfortable to wear but the inconvenience of having to resync throughout the day when switching devices added up when you switch between devices as much as I do. Being able to see a call come through on your iphone and answer it whiel on your Mac and the headset to immediately switch between devices is very convenient throughout the work day. Same when you're on your iphone and switch back to Macbook for a online meeting. Battery life is great, charging is fast, and sound and noise cancelling all perform well. Compared to Bose and Sony I would say it's good enough and the convenience being in the Apple ecosystem makes this headset the best for me. 4 stars instead of 5 is for comfort. Compared to the others this is a heavy headset and not as comfortable as the Bose or Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Purple Airpods Max USB-C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods Max in purple — the sound quality is unreal, with rich, clear audio and noise cancellation that really blocks out everything around you. They’re comfy for long listening sessions, the battery lasts a long time, and they pair instantly with my Apple gear. And honestly, the purple color is beautiful — it’s subtle but stands out in a classy way and gives them a fun, fresh look that’s way nicer than plain black or gray

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones deliver amazing sound quality with deep bass and clear highs. They're super comfortable to wear for long periods, and the noise cancellation is top-notch. Battery life is impressive, lasting for hours on a single charge. While they're a bit pricey, the overall performance and features make them worth the investment. Highly recommended for anyone serious about their listening experience

    I would recommend this to a friend
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