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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 499 reviews
  • Rated 5 out of 5 stars

    Worth every penny — next-level sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several pairs of headphones over the years, but the AirPods Max easily top them all. The sound quality is incredibly rich — clear highs, deep bass, and balanced mids that make everything from classical to hip-hop sound amazing. The noise cancellation is on another level; once you put them on, the world fades away. The new USB-C charging is super convenient, and the battery easily lasts me through long study sessions and gym workouts without needing a recharge. The Starlight color looks even better in person — sleek, subtle, and premium. Connectivity is flawless as always with Apple — quick pairing and zero dropouts between my iPhone and MacBook. They’re definitely pricey, but if you value premium build and immersive audio, they’re worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a while now and couldn’t be happier. The sound quality is amazing, the noise cancellation works flawlessly, and they feel incredibly comfortable even during long listening sessions. The seamless connection with my iPhone and Mac makes daily use effortless. Totally worth the investment for anyone who values great audio and premium design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound and comfort

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of my newest additions to my Apple products. They are awesome for sound or silence. The fit on my head is near perfect. They offer other colors but this color matches my MacBook Air M4 and iPhone 16 Pro Max. The connectivity works seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer and buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I really the way they fit on your ear do not bother you the quality sound is amazing compare to the beat . I was beat user before but you can not get wrong with AirPod pro max . Also I love best but always got you back with Savings on open box items . Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Apple AirPods Max headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I belatedly realized that my more recent Apple purchases did not come with earphone jacks or ear buds. I finally went for it and got these headphones. I absolutely love them! They are so comfortable and they paired so easily with my elderly iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much! I’ve always wanted a pair, but i never wanted to splurge on a pair of headphones like this, but every cheaper pair of headphones i’d buy honestly broke within a year or two, but these feel so sturdy and the noise cancellation is insane, they’re not waterproof but i bought them for school so i don’t really care. Anyways 10/10, splurge!! They’re also super cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Bose fan but Apple AirPods Max has changed my perspective!! One of the best in class. Not saying boss is not good but comparatively AirPods Max it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Headphones. Must have.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told myself i’d never be able to justify buying these for the price, but they went on sale and I caved. Needless to say, best headphones I have ever used. The noise cancellation is so good I can’t hear a single thing when I turn it on, and it’s almost dangerous. New update for Lossless audio as well made it a large factor to my purchase. I have Beats Studio Pros and honestly, they do not compare. I usually get headaches from them being on my head for long periods of time, but not with these. The mesh really helps with the pressure on your head. Worth my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were sooo worth the buy! I wear them to the gym, at home and on walks. They are very comfortable and keep a charge for a long time. I recently took these on vacation with me and let me tell you the noise cancellation kept me from hearing the crying baby that was a row in front of me the entire flight. If you’re looking for comfort, great sound and stellar noise cancellation the AirPod Maxes are what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are comfortable, stylish, and deliver excellent sound quality. They block out external noise, making them ideal for workouts. The sleek design and sleek packaging enhance the overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Sound, Worry About Scratches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the gray AirPods Max and the audio quality is fantastic—clear highs, solid bass, and great noise cancellation. However, the finish is pretty delicate. You have to be very careful with them, because the metal surface can scratch easily, even with light use. I recommend using a protective case or cover if you’re taking them on the go. Overall, an excellent product, but not as rugged as you might expect at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones for a few weeks now and I’m honestly impressed. The sound quality is crisp and well-balanced — great bass without overpowering the mids and highs. They’re super comfortable for long listening sessions, and the build feels solid without being bulky. Noise cancellation works surprisingly well, even in noisy environments. Battery life is excellent too — I’ve gone days without needing to recharge. Definitely one of the best audio purchases I’ve made in a while. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Max are amazing with Apple ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing and really premium and the sound quality is really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. What I love the most is the sounds quality. Not only that, purchasing through Best Buy is the Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best AirPods I ever had. I recommend buying this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones, but they are super pricey. I don't even have a iphone or any other Apple products, I use my Samsung Galaxy to use these and I connect them to my computer to. The noise cancelation makes listening to music out and about so much better. For students who don't work well in loud environments they are perfect, just put on the noisce cancelation and some rain sounds and your set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right, so these headphones have killer sound with the bass and clear highs.They are super comfy even after hours of listening the build feel solid like they can handle being tossed in a bag thrown on the ground and etc. noise cancellation works amazing and the Bluetooth is rock solid for the price. They are definitely a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST product at BEST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before, I really cannot afford to buy this thing back in the Philippines since this is way too expensive and there are way more important things to prioritize than this. But now, my heart is full because finally I have got one since Best Buy offers a great deal. This AirPods Max is superb! Great quality, and very user friendly. It is indeed my great partner when listening to music and watching my favorite YouTube and TikTok videos. Even if you stay long hours using it, it doesn’t give you an uncomfortable feelings to your ears. It gives you a more aesthetic vibe in this modern world. I will really recommend this to everyone. Grab yours since Best Buy also offers you a payment arrangements where you don’t have to pay this item one time. Thank you Best Buy. This is indeed the BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these headphones for our daughter. She and we are absolutely delighted with them. I definitely recommend this color and this store. My English is not very good and even despite this, the store employees are always polite. I just adore this store and adore these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always gives you a chance to get amazing deals! On amazing products. Thank you guys! Product it’s really good, sound is impeccable, but…. I would not recommend it for the gym since they tend to produce condensation. You can see it if you remove the ear pads. It is something that comes with it and Apple is aware of this. That’s why I would you recommend to get them on discount since I feel they’re a little bit overpriced.

    I would recommend this to a friend
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