Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 15,376 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good, sound is good. pricing was good as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods for the win!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in love with her AirPods. She uses them for class work and for adult work and hasn’t had any issues. She loves her product as well as I.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and u can’t even feel them. So far doing great work

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound, perfect fit, good noise cancellation, and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    AirPod

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever…. It never fell they last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT WORKS NOT MUCH TO SAY

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS NOT MUCH TO IT WORKS NOT MUCH TO IT WORKS NOT MUCH TO SAY

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutely awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. Amazing sound quality. Long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item love the sound!!!! Fits perfect and works great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fit well, don’t fall out, noise canceling is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, brought these a few months ago and they still work great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love them so comfortable and blocks out so much sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic not great on calls sometimes

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but after a year people on the other end of call not hearing me clearly until I take it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods I got from Best buy was original as if you buy from Apple Store.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best one so far.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy fit. Hard to get out of case. Great product for cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for noise cancellation and the battery lasts all day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good item, good sound, battery life excellent

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and sound is excellent as well. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent earbuds for apple users

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent while they lasted has been replaced since then

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work fine…just disappointed w/ the process

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair I bought I was talked into by the sales rep because they were out of the cheaper ones that one didn’t work! Ordered these, never came in the mail, had to file a claim. Then had to jump through hoops to get them replaced. Weeks later I finally get them and guess what. Now the original ones I wanted are back in stock. But now after all this hassle I’m stuck paying over a $100 more than what I wanted to spend and. About 6 weeks before getting the ones that were “in stock”. Soooo frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal improvement to the original Air Pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I don’t think you’ll get a better pair of in-ear headphones. Apple has outdone themselves with these in terms of audio quality, soundscape, and their active noise-cancellation/transparency software. When I’m away from home, these are always coming with me. At home I use audio technica MTX 50s that are overhead. I recommend the pros to everyone!

    I would recommend this to a friend
Sponsored